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Overheating, Freezing Computer & Blue Screen

By marinamgomes
Feb 1, 2008
Topic Status:
Not open for further replies.
  1. Sorry I was looking and looking and I am not sure If am posting in the right forum, because I have more then one problem.
    It started with my CD and DVD drives stopping to read any kind of CDs DVDs etc.
    I looked for a solution and following advice disconnected them and reconnected them. Then turned the computer back on, but it wouldn't start up...I had to fight with it for days and in the end I had to completely re-install the whole thing and lost all my data. Since then it started freezing up and I've started getting the blue screen. So I've tried to find the problem and thought it might be overheating I opened the one site of the processor and it stopped freezing up, for a few months it was working great! But now it started freezing up and sometimes i get the blue screen again. All this months I've left the processor opened and when it started recently freezing up again I've pointed a big fan at it but that seem to make no difference and it doesn't feel hot anywhere inside. Usually it starts to freeze up more often and quicker when I look at pictures or edit pictures or try to upload or download something. I really don't know what might be the problem. But recently I've also seen that svchost.exe is always running between 20-30K and I've heard that nothing except the iexplorer and explorer should be using so much memory. Does anybody have any idea what is wrong?

    I'll try to include some information about my computer but I am not sure what you guys need to figure out the problem, Thank you all in advance for trying to help, I really appreciate it!

    Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
    Language: English (Regional Setting: English)
    System Manufacturer: HP Pavilion 06
    System Model: DF247A-ABA 725N
    BIOS: BIOS Date: 03/27/03 13:11:08 Ver: 08.00.08
    Processor: AMD Athlon(tm) XP 2400+, MMX, 3DNow, ~2.0GHz
    Memory: 448MB RAM
    Page File: 189MB used, 869MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.2180 32bit Unicode

    Card name: NVIDIA GeForce4 MX Integrated GPU
    Manufacturer: NVIDIA
    Chip type: GeForce4 MX Integrated GPU
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_01F0&SUBSYS_80C01043&REV_A3
    Display Memory: 64.0 MB
    Current Mode: 1024 x 768 (32 bit) (60Hz)
    Monitor: hp pavilion mx75
    Monitor Max Res: 1280,1024
    Driver Name: nv4_disp.dll
    Driver Version: 6.14.0010.9371 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 10/22/2006 11:22:00, 4527488 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: nv4_mini.sys
    Mini VDD Date: 10/22/2006 11:22:00, 3994624 bytes
    Device Identifier: {D7B71E3E-42B0-11CF-6857-CAA002C2CB35}
    Vendor ID: 0x10DE
    Device ID: 0x01F0
    SubSys ID: 0x80C01043
    Revision ID: 0x00A3
    Revision ID: 0x00A3
    Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
    Deinterlace Caps: {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

    Description: NVIDIA(R) nForce(TM) Audio
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: NFORCE_VAD
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: nvapu.sys
    Driver Version: 6.14.0457.0000 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 10/22/2004 09:41:46, 413824 bytes
    Other Files:
    Driver Provider: NVIDIA Corporation
    HW Accel Level: Full
    Cap Flags: 0xF5F
    Min/Max Sample Rate: 200, 100000
    Static/Strm HW Mix Bufs: 52, 50
    Static/Strm HW 3D Bufs: 48, 48
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: Yes, Yes
    I3DL2(tm) Listen/Src: Yes, Yes
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK

    Description: NVIDIA(R) nForce(TM) Audio
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: nvapu.sys
    Driver Version: 6.14.0457.0000 (English)
    Driver Attributes: Final Retail
    Date and Size: 10/22/2004 09:41:46, 413824 bytes
    Cap Flags: 0x41
    Format Flags: 0xCC0

    DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
    DLS Version: 1.00.0016.0002
    Acceleration: n/a
    Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
    NVIDIA(R) nForce(TM) Audio, Software (Kernel Mode), Output, DLS, Internal
    Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Registry: OK
    Test Result: Not run

    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 37.6 GB
    Total Space: 72.4 GB
    File System: NTFS
    Model: SAMSUNG SV8004H

    Drive: D:
    Free Space: 0.7 GB
    Total Space: 3.9 GB
    File System: FAT32
    Model: SAMSUNG SV8004H

    Drive: E:
    Model: CyberDrv CW088D CD-R/RW
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/3/2004 21:59:54, 49536 bytes

    Drive: F:
    Model: ATAPI DVDROM 16X
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/3/2004 21:59:54, 49536 bytes
     
  2. raybay

    raybay TS Evangelist Posts: 10,716   +6

    It is not uncommon for a two year old HP with a Samsung hard drive to experience a hard drive failure... We see hundreds of them. So that would be my first suspect.
    Then you have inadequate memory... once upon a time 512 MB was more than adequate, but depending on the software installed, it could be part of your problem.
    First thing I would do is call Parts at www.hp.com and order the restore disk set while they still have some in stock. Under $30 with shipping if you can verify the owner and serial number & other info from the label on the back.
    You may need this at anytime, and the partition load will not work.
    The freeze could be a cpu fan, dirty cooling fan, inadequate or too much thermal past, hard drive failing, memory failing, defective PCI card, and almost any cooling problem.
    If you can keep it running, download an run MemTest86 and run it four four hours or 7 passes.
    Also, to to the HP site, and look at the available downloads... seeing how many of them have been issued since you purchased the computer. Download and install all of them... including the latest BIOS if issued after you purchased the computer. This same problem can be caused by a defective or out-of-date driver that doesn't work with some of the Microsoft Updates that have been automatically downloaded.
     
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