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Packet Loss

By smu122
May 4, 2008
Topic Status:
Not open for further replies.
  1. Hi, i previously had a windows xp pc with a wirelless g usb network adapter. I was getting a smooth connection. However, when i bought a new pc with windows vista premium, I started experiencing much packet loss. I updated the adapter drivers for vista off linksys' website, but i am still experiencing loss. This has been affecting my online games such as Counter-strike source and Call of Duty 4 where i get kicked from online games due to the PB error "No packet Flow" after 30 seconds.
    Is there anything i can do and what may be the source of the problem?
    Thanks in advance :)
     
  2. jobeard

    jobeard TS Ambassador Posts: 13,426   +317

    first find the game server name or IP address
    then get a command prompt (run.>cmd) enter
    ping servername (or ip address)
    and you will get some timings. if there's no timeout or server not found message, then enter
    pathping servername (or ip address)

    it will take 200-300 seconds to run the test -- be patient

    now you will see exactly WHERE in the network packets are being lost

    you can COPY the report and paste into your reply
     
  3. smu122

    smu122 TS Rookie Topic Starter Posts: 70

    i tried using command prompt to enter an ip and i get this error. "Ping request could not find host 63.251.20.206:28930. Please check the name and
    try again."

    When i use Path servername, i get this message "Ping request could not find host 63.251.20.206:28930. Please check the name and
    try again.
     
  4. jobeard

    jobeard TS Ambassador Posts: 13,426   +317

    of course; the :28930 portion is a port number and ping is not to a port, but rather just the ip address.


    where did you get the ping 63.251.20.206:28930 info?

    try just ping 63.251.20.206 and then pathping 63.251.20.206

    btw: 63.251.20.206 is nyc.nuclearfallout.net
     
  5. smu122

    smu122 TS Rookie Topic Starter Posts: 70

    o lol thanks for that :) I got the ip from one of the game servers that was kicking me.

    Here are the results: (sorry i had trouble coping and pasting)

    [​IMG]

    Thanks for the quick replies =D
     
  6. smu122

    smu122 TS Rookie Topic Starter Posts: 70

    here is another one to a different server:

    C:\Users\Administrator>ping 63.251.20.206

    Pinging 63.251.20.206 with 32 bytes of data:
    Reply from 63.251.20.206: bytes=32 time=34ms TTL=114
    Reply from 63.251.20.206: bytes=32 time=34ms TTL=114
    Reply from 63.251.20.206: bytes=32 time=34ms TTL=114
    Reply from 63.251.20.206: bytes=32 time=33ms TTL=114

    Ping statistics for 63.251.20.206:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 33ms, Maximum = 34ms, Average = 33ms

    C:\Users\Administrator>ping 85.234.137.26

    Pinging 85.234.137.26 with 32 bytes of data:
    Reply from 85.234.137.26: bytes=32 time=108ms TTL=110
    Reply from 85.234.137.26: bytes=32 time=109ms TTL=110
    Reply from 85.234.137.26: bytes=32 time=108ms TTL=110
    Reply from 85.234.137.26: bytes=32 time=108ms TTL=110

    Ping statistics for 85.234.137.26:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 108ms, Maximum = 109ms, Average = 108ms

    C:\Users\Administrator>pathping 85.234.137.26

    Tracing route to RackNetworks-RGDS2-RackGaming.co.uk [85.234.137.26]
    over a maximum of 30 hops:
    0 Uddin-PC.myhome.westell.com [192.168.1.46]
    1 dslrouter [192.168.1.1]
    2 10.4.16.1
    3 P1-3.LCR-01.BLTMMD.verizon-gni.net [130.81.33.8]
    4 130.81.29.124
    5 0.so-5-1-0.XT1.DCA5.ALTER.NET [152.63.36.205]
    6 0.so-4-2-0.XL3.NYC4.ALTER.NET [152.63.0.213]
    7 GigabitEthernet6-0-0.GW1.NYC4.ALTER.NET [152.63.20.49]
    8 teliasonera-test.alter.net [157.130.255.206]
    9 nyk-bb2-link.telia.net [213.248.83.65]
    10 ldn-bb1-link.telia.net [80.91.249.248]
    11 ldn-b1-link.telia.net [80.91.248.93]
    12 ldn-tch-i1-link.telia.net [80.91.250.210]
    13 euroconnex-117941-ldn-tch-i1.c.telia.net [213.248.104.226]
    14 pri.the-hex.as29550.net [92.48.95.10]
    15 RackNetworks-RGDS2-RackGaming.co.uk [85.234.137.26]

    Computing statistics for 375 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 Uddin-PC.myhome.westell.com [192.1
    68.1.46]
    0/ 100 = 0% |
    1 4ms 0/ 100 = 0% 0/ 100 = 0% dslrouter [192.168.1.1]
    0/ 100 = 0% |
    2 32ms 0/ 100 = 0% 0/ 100 = 0% 10.4.16.1
    0/ 100 = 0% |
    3 28ms 0/ 100 = 0% 0/ 100 = 0% P1-3.LCR-01.BLTMMD.verizon-gni.net
    [130.81.33.8]
    0/ 100 = 0% |
    4 30ms 0/ 100 = 0% 0/ 100 = 0% 130.81.29.124
    0/ 100 = 0% |
    5 36ms 0/ 100 = 0% 0/ 100 = 0% 0.so-5-1-0.XT1.DCA5.ALTER.NET [152
    .63.36.205]
    0/ 100 = 0% |
    6 39ms 0/ 100 = 0% 0/ 100 = 0% 0.so-4-2-0.XL3.NYC4.ALTER.NET [152
    .63.0.213]
    0/ 100 = 0% |
    7 35ms 0/ 100 = 0% 0/ 100 = 0% GigabitEthernet6-0-0.GW1.NYC4.ALTE
    R.NET [152.63.20.49]
    0/ 100 = 0% |
    8 40ms 0/ 100 = 0% 0/ 100 = 0% teliasonera-test.alter.net [157.13
    0.255.206]
    0/ 100 = 0% |
    9 44ms 1/ 100 = 1% 1/ 100 = 1% nyk-bb2-link.telia.net [213.248.83
    .65]
    0/ 100 = 0% |
    10 111ms 1/ 100 = 1% 1/ 100 = 1% ldn-bb1-link.telia.net [80.91.249.
    248]
    0/ 100 = 0% |
    11 112ms 0/ 100 = 0% 0/ 100 = 0% ldn-b1-link.telia.net [80.91.248.9
    3]
    0/ 100 = 0% |
    12 115ms 0/ 100 = 0% 0/ 100 = 0% ldn-tch-i1-link.telia.net [80.91.2
    50.210]
    1/ 100 = 1% |
    13 114ms 2/ 100 = 2% 1/ 100 = 1% euroconnex-117941-ldn-tch-i1.c.tel
    ia.net [213.248.104.226]
    0/ 100 = 0% |
    14 125ms 1/ 100 = 1% 0/ 100 = 0% pri.the-hex.as29550.net [92.48.95.
    10]
    1/ 100 = 1% |
    15 115ms 2/ 100 = 2% 0/ 100 = 0% RackNetworks-RGDS2-RackGaming.co.u
    k [85.234.137.26]

    Trace complete.

    C:\Users\Administrator>
     
  7. jobeard

    jobeard TS Ambassador Posts: 13,426   +317

    on BOTH samples, you losses are are trivial! there's no problem what-so-ever

    I suggest that the original high loss rate and disconnect was time and server load related and nothing to do with your setup
     
  8. smu122

    smu122 TS Rookie Topic Starter Posts: 70

    O okay, so i know it's not a network issue! Thanks alot, Jobeard :)
     
  9. smu122

    smu122 TS Rookie Topic Starter Posts: 70

    What about this one?

    [​IMG]
     
  10. jobeard

    jobeard TS Ambassador Posts: 13,426   +317

    those numbers in the third column clearly show losses midstream between you and
    the server.

    you're good (perfect) for the first five nodes and then it gets into trouble.

    the network starting at 4.68.x.x is OVERLOADED.

    suggest you pick another server :)
     
  11. smu122

    smu122 TS Rookie Topic Starter Posts: 70

    I restarted my pc and i am no longer having issues. I should have thought of that earlier. Thanks for everything. =)
     
     
  12. Excore

    Excore TS Rookie

    I am having the same problem with call of duty Waw and maybe Farcry2. On WaW the same happens to me (Kicked by punkbuster...No packet flow...) but I dont have a clue what packets are or antything like that, any help?

    Also on call of duty waw i cant join any servers, it w just wont let me click on any servers that i could join, only the ones that are full or no longer availible. Got any ideas?
     
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