help! Dell XPS Gen 3, no troubles for 3 years, now blue screens many times a day. done all kinds of maintenance.
here is the error signature:
BCCode : 50 BCP1 : FFFFBBF8 BCP2 : 00000000 BCP3 : 8054AF32
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
can anyone tell me what to do? I can't identify what this error is telling me, but it's always the same error.
Otherwise the PC works perfectly.
I replaced the memory from the original 1 gig to 4 gig. I have run the Dell diagnostics - no problems found. Memory tests show no errors. Done all the other diagnostic tests that I can find. No other problems with this PC, except the Page Error.
I have bought and run NoAdware - no problems found. I have bought ErrorSmart - registry cleaner. No problems found. Also bought RegCure, but when it starts a scan it goes to the blue screen everytime I try to run it. Gets to about 25 errors found and POW! BLUE SCREEN
NoAdware did find a VIRUS and removed it. Log says: Removing Spyware Trojan.Vundo... Removing Registry Trojan.Vundo... IS IT POSSIBLE that the virus still looms HIDDEN in the registry somewhere and therefore CRASHES the system all the time?
Windows Debugger will run, but I don't have the right SYMBOLS and not sure how to get them from MS to my PC?? So I cannot interpret what the dump says.
thanks for more suggestions!!
jhick323
here is the error signature:
BCCode : 50 BCP1 : FFFFBBF8 BCP2 : 00000000 BCP3 : 8054AF32
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
can anyone tell me what to do? I can't identify what this error is telling me, but it's always the same error.
Otherwise the PC works perfectly.
I replaced the memory from the original 1 gig to 4 gig. I have run the Dell diagnostics - no problems found. Memory tests show no errors. Done all the other diagnostic tests that I can find. No other problems with this PC, except the Page Error.
I have bought and run NoAdware - no problems found. I have bought ErrorSmart - registry cleaner. No problems found. Also bought RegCure, but when it starts a scan it goes to the blue screen everytime I try to run it. Gets to about 25 errors found and POW! BLUE SCREEN
NoAdware did find a VIRUS and removed it. Log says: Removing Spyware Trojan.Vundo... Removing Registry Trojan.Vundo... IS IT POSSIBLE that the virus still looms HIDDEN in the registry somewhere and therefore CRASHES the system all the time?
Windows Debugger will run, but I don't have the right SYMBOLS and not sure how to get them from MS to my PC?? So I cannot interpret what the dump says.
thanks for more suggestions!!
jhick323