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Pakes.U and Generic.WUE

By Keetarobot
Sep 6, 2006
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  1. Hey, I've followed all of the directions but when I run AVG it still comes up with there being Pakes.U (in two places, one in temporary internet files, and the other in windows\temp) and Generic.WUE (in windows\temp). When I run ewido it comes up clean though. Anything you guys can do to help would be much appreciated. I've attached my HJT log file.
  2. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Hello and welcome to Techspot.

    Make sure you have the latest definition files for both AVG and Ewido.

    Download and run these four tools. Follow the instructions for using each tool.

    Tool1 Tool2 Tool3 Tool4

    Once you`ve done that, follow these instructions exactly.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

    Run a full system scan with AVG and delete whatever it finds. This includes anything in the virus vault.

    Run a full scan with Ewido and delete whatever it finds. This includes anything in quarantine.

    Reboot into normal mode, turn system restore back on and rehide your protected OS files.

    Run a full scan with Ewido and post the Ewido log as an attachment, as well as a fresh HJT log.



    Regards Howard :wave: :wave:

    This thread is for the use of Keetarobot only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  3. Keetarobot

    Keetarobot Newcomer, in training Topic Starter

    I've done what you said. After returning to normal mode I ran ewido and the scan came up clear. Attached are the ewido scan results and the new HJT log.
  4. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Download the Pocket Killbox programme from HERE. Extract it but don`t run it yet.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O2 - BHO: (no name) - {a43385f0-7113-496d-96d7-b9b550e3fcca} - (no file)

    O2 - BHO: (no name) - {A4F94C0C-54A7-4DB1-9AF3-B22E63D00322} - C:\WINDOWS\compstuih.dll (file missing)

    O20 - Winlogon Notify: h618 - C:\WINDOWS\g939041000.dll (file missing)

    O20 - Winlogon Notify: winrkq32 - C:\WINDOWS\SYSTEM32\winrkq32.dll

    Click on the fix checked button.

    Close HJT.

    Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted.

    This is the filepath you need to enter into killbox.

    C:\WINDOWS\SYSTEM32\winrkq32.dll

    Once your system has rebooted, turn system restore back on and rehide your protected OS files.

    Post a fresh HJT log and let me know how your system is running.

    Regards Howard :)

    This thread is for the use of Keetarobot only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  5. Keetarobot

    Keetarobot Newcomer, in training Topic Starter

    Everythings running a lot better now, thank you so much for your help. Here's the latest HJT log, hopefully everything's clean.
  6. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Your HJT log is clean.

    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)


    This thread is for the use of Keetarobot only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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