Pc-antispyware & downloader

By dtgcs
Apr 1, 2008
  1. Trying to repair in-laws computer because he did a no-no. I fixed part of the problems but can'y get rid of PC-Antispyware, etc.

    here's the log for hijackthis as attached.
  2. kritius

    kritius TS Guru Posts: 2,084

    Theres no log there, what exactly have you done so far?

    Download SDFix and save it to your Desktop.

    Double click SDFix.exe and it will extract the files to %systemdrive%
    (Drive that contains the Windows Directory, typically C:\SDFix)

    Please then reboot your computer in Safe Mode by doing the following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, the Advanced Options Menu should appear;
    • Select the first option, to run Windows in Safe Mode, then press Enter.
    • Choose your usual account.
    • Open the extracted SDFix folder and double click RunThis.bat to start the script.
    • Type Y to begin the cleanup process.
    • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
    • Press any Key and it will restart the PC.
    • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
    • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
      (Report.txt will also be copied to Clipboard ready for posting back on the forum).
    • Finally attach the Report.txt back on the forum with a new HijackThis log

    Please download VundoFix.exe to your desktop.
    • Double-click VundoFix.exe to run it.
    • Click the Scan for Vundo button.
    • Once it's done scanning, click the Remove Vundo button.
    • You will receive a prompt asking if you want to remove the files, click YES
    • Once you click yes, your desktop will go blank as it starts removing Vundo.
    • When completed, it will prompt that it will reboot your computer, click OK.
    • Please post the contents of C:\vundofix.txt and a new HiJackThis log.
    Note: It is possible that VundoFix encountered a file it could not remove.
    In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

    Please Download VirtumundoBeGone by secured2k
    • Save the file to your desktop
    • Close all running programs (including your Internet Browser)
    • Double-click VirtumundoBeGone.exe on the desktop
    • Read the introductory information, and then click Continue
    • Click Start
    • When asked if you want to continue, click Yes to run the fix
    • Click "Save Log"

    Note: It is normal for the the fix to terminate by producing a BLUE SCREEN OF DEATH so don't be concerned when this happens. It requires you to manually reboot to restore your normal windows desktop.

    The log created by VirtumundoBeGone called VBG.TXT will be on located on your desktop. Please retain VBG.TXT.

    Empty Recycle Bin.

    Reboot and attach the VBG.TXT into this thread.
    Also please describe how your computer behaves at the moment.

    Please download SmitfraudFix (by S!Ri)

    Double-click SmitfraudFix.exe.
    Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
    Please attach that report into your next reply.

    **If the tool fails to launch from the Desktop, please move SmitfraudFix.exe directly to the root of the system drive (usually C:), and launch from there.

    Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
  3. dtgcs

    dtgcs TS Rookie Topic Starter


    I have run spybot and couple other programs on computer. It fixed all but this one problem on this computer still running W2K Pro.

    I will try and go down this afternoon and run these other sugestions.

  4. dtgcs

    dtgcs TS Rookie Topic Starter

    pcantispyware update

    Here's an updated hijackthis list. Still having a problem and it seems to be getting worse.
  5. kritius

    kritius TS Guru Posts: 2,084

    Download and Run Malwarebytes' Anti-Malware
    Please download Malwarebytes' Anti-Malware to your desktop.
    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to:
      • Update Malwarebytes' Anti-Malware
      • Launch Malwarebytes' Anti-Malware
    • Then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform full scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected.
    • When completed, a log will open in Notepad. please attach the log into your next reply.
    • If you accidently close it, the log file is saved here and will be named like this: C:\Documents and Settings\<your username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

    Also run HijackThis again after Malwarebytes, if this doesnt get rid of it then we'll bring out the big guns.
  6. dtgcs

    dtgcs TS Rookie Topic Starter

    malware problems

    Here's the results of hijackthis after the requested run of malwarebytes. I think they are fixed now. I had identifed those same programs, but could not get a positive confirmation as they were the bad files.

  7. kritius

    kritius TS Guru Posts: 2,084

    If you already have Combofix, please delete this copy and download it again as it's being updated regularly.

    Please download Combofix from Bleeping Computer. Save it to your desktop.

    If you can't download it, please try these 2 alternative sites:

    Geeks to Go

    Double click to run it. Follow the prompts. Once done, it will reboot and a log will be produced. Please post that log and a new HijackThis log in your next reply.

    Do not mouse click on Combofix while it is running. That may cause it to stall.

    It is looking better though.
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