PC crashes while watching videos.(Suspect Driver issue)

By razzy
Jan 9, 2008
  1. I've had this problem before, and I took the easy way out by re-installing windows. Well, that fixed it. Haven't had a problem until now. I re-installed windows about a month ago just because I wanted to "Clean up" my system. I've done everything I can think of to fix this. Un-installed ati drivers, repaired windows files with XP CD, system restore.

    I am positive its not a faulty hardware device as I have no other problems on other operating systems. (Gentoo, Ubuntu).

    I've attached some minidumps (All in one zip archive).

    --Much appreciated.

    EDIT: Read how to use Windows Debugging Tools for windows. So I attached my debug log.
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,949   +68

    Every one of your 6 minidumps point to RtkHDAud.sys which is a Realtek High Audio Definition driver.

    This is a common problem that I've lost count on how many times it shows up here at TechSpot.

    Solution: Update your RealTek drivers.
  3. razzy

    razzy TS Rookie Topic Starter

    Thank you.

    I actually installed newer realtek drivers about a week ago. Which I probably shouldn't have. "If it ain't broke no need to fix" as they say. So I am going to install the drivers that came with my mobo disk.
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,949   +68

    You're welcome. :)

    Sometimes getting ahead one must rollback...
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