PC locks up when reading data files (continuation)

[nodrog]

I have had a problem for some time now where my PC locks up whenever I try to read a data CD or DVD, I have tried various things without much success until I un-installed the NERO software I was running.
Now I can read data CD's and DVD's but only once, if I take the CD or DVD out and reinsert it the PC locks up as previously.

I notice however that if I look at the drivers for my CD/DVD writer there are still 2 Nero (Ahead) drivers listed being incdrm.sys and InCDPass.sys.

Could these be causing the problem and if so how do I safely remove them.

I have tried deleting the device driver and rebooting the machine but these 2 drivers keep coming back.

Incidentely the other drivers listed for the device are cdrom.sys, imapi.sys,pfc.sys, redbook.sys, and storprop.dll

Perhaps I am barking up the wrong tree with this so if anyone can provide some help I would be grateful.

Thanks Nodrog

 

[fishhookz]

You might be onto something.

I specifically uncheck InCD when installing Nero. It's useless to me, cuz I don't need to be nagged every time I insert a blank or rewriteable disk.

You can go to Nero uninstall, see if there's an option to remove InCD. If not, uninstall Nero, reboot, reinstall Nero WITHOUT InCD.

 

[nodrog]

Programme removal

Thanks for the reply Fishookz, I went through the process of uninstalling all of the Nero/Ahead programmes but it seems to have left some bits behind.
Under control panel/programme removal/ InCD is still listed but shows not file details, if I select remove the dialog box says there is nothing to remove.
It seems odd however that the programme listing is not removed from the list if it is empty.

If I look in windows/system32/drivers/ there are 3 InCD drivers listed (InCDrec, InCDPass, ans InCDfs)

If one of these is causing the problem how can I safely remove it ?

I have subsequently loaded Cyberlink writing software so I would prefer not to reload Nero unless I have too.

Hope you can help

Nodrog

 

[nodrog]

Problem resolved

Well I finally sorted it, there was another programme InCd easywriter which was installed as part of the Nero bundle.
After I un-installed this programme my DVD/CD writer works great and no lock ups.

My thanks to those who took an interest and tried to help.

Nodrog

 

[fishhookz]

Good job.

I have both clink & nero no prob. And more. The trick is to NOT install unnecessary start-up programs. start > run > enter "msconfig". Sadly, the trend is that every program can't not install such useless icon in the system tray in the lower-right corner (4 for me). Some even leave things behind like dll files and registry keys. My friend will go nuts if I ever move his mouse over the icons. I told him they were slowing down his system. 2 AV's, 2 firewalls, etc. etc.

InCd is like a mom who nags his son, "make your bed NOW!". Nero itself can do -r/-rw +r/+rw w/o InCd. It's just a matter of clicking.