PC not connecting to Internet 169 IP

There is no physical switch on the computer for the wireless network, but I disabled the connection in the network connections section.

I tried to reset the default gateway, but it says I can't proceed without also entering an IP address and subnet mask. I am supposed to enter all the numbers from the working computer's ipconfig?

Yes, enter all the numbers.

Did you install the new driver?

Hi Mark, I entered all the numbers and rebooted and still no connection. I haven't been able to install the new driver, is that a major issue?

Why? what was the problem. This may fix the issue if the driver is corrupted so it is important.

(Nice to have the thread back to normal, thanks Admin)

Have a look in the Device Manager, right click on the Broadcom device and select properties, under the general tab check the text box says, "This device is working properly" If there is an error message post back with the details.

If you still cannot get a connection after installing a new driver then follow this link to reset the internet settings.

http://windowsmaven.com/How_to_Reset_Internet_Options.htm

Finally from the search box type each of these commands and hit enter after each one.

ipconfig /release
ipconfig /renew

Now tell me what happens.

I'm having an issue with the driver because the only option it presents is for me to install it on the good computer, which I do not want to do. This may be a simple step that I am missing, but how can I bypass dell's download manager which only wants me to install it on the connected computer?

I am a bit baffled by this, when you go to download the driver does it not give you the choice to "Run" or "Save"? You just need to select "Save".

Post the URL of where you are getting it from and I'll have a look.

No - all it says is save or cancel and when I click save it downloads to my download list. Then I click on it and it says "install" or "don't install". I am unable to highlight the download to save it as a new executable file anywhere. I tried to send it to a flash drive, but its just a link, not the driver.

@tupelohny71
What brand is the "BAD" laptop?
What Router do You Have?
When you download something, you can tell where to save the file, so save it on your Flash drive.
Then right click and copy to the "BAD" laptop!
Next execute the file on "BAD" laptop!

The bad laptop is a Dell Latitude x300.
The router is a touchstone telephony modem.
I am telling you that the dell download did not ask me where to save it. I went into my downloads folder and sent it to the flash drive, but it isn't downloading as any kind of executable file, its more like a link (under file type its a Click Once Application Deployment).

The file I just downloaded is R133052.exe =

Is this in your DL folder?
If so, rightclick -> copy etc....

OK - now I followed all the steps in your post #24. (The driver was resolved by using a different browser that didn't have the dell download manager in its cookies).

No luck.

When I entered the commands in the command prompt window I got this after both:

Windows IP Configuration

The operation failed as no adapter is in the state permissible for this operation.

Are you saying that you have successfully installed the new driver?

I am beginning to wonder if there is Malware at play here.

If the driver is installed it should follow the ipconfig reset commands, the error message suggests that the adapter is disabled. Have a good look at all the properties details in Device Manager.

Yes, I installed the new driver - even doubled check the date of the version after it installed. I rebooted the computer as well.

What else am I looking for in the device manager? No error came up when you asked me to review earlier.

Got to admit I am running out of ideas.

Look to see that the device is enabled and working properly.

Take a look in Internet Options from Control Panel and under the connections tab make sure that "Never Dial a Connection" is checked. Then click on LAN Settings and make sure "Automatically Detect Settings" is checked and nothing else.

I am beginning to conclude that either the Network Adaptor is faulty or you have Malware blocking the connection. Can you remove the hard drive and link it to another PC to run Malware scans?

One other thing you could try , if you have the OS disc, is to run the system file checker. Click on Start and then Run, type sfc /scannow into the Run box and hit enter (make sure you include the gap). You will most probably be asked for the OS disc to be put in the drive.

Me too!
To check for malware; download this SuperAntiSpyware (portable and free)
www.superantispyware.com/portablescanner.html
You can run this from your flashdrive!

And can you post the result from ipconfig from your "good" laptop?