also @ TechSpot: Exploit allows command prompt to launch at Windows 7 login screen

TechSpot
Register now for a live online demo to see how the Office 365 suite of tools
- professional email, calendars, video conferencing, and file sharing -

[Inactive] PC Performance & Stability analysis report problem - can't remove

Discussion in 'Virus and Malware Removal' started by bkforney, Nov 28, 2011.

Thread Status:
Not open for further replies.
Page 3 of 3

  1. Broni Malware Annihilator

    Maybe bad download or bad burn.

    See if you can boot some other working computer with it.
    Broni, Dec 29, 2011
    #41

  2. bkforney Newcomer, in training

    Response

    I booted another computer with the disk and it started up with no problems..
    bkforney, Dec 29, 2011
    #42

  3. Broni Malware Annihilator

    It may be something wrong with the CD drive on bad computer or with some other hardware.

    Do you have any other bootable disk (like Windows disk) to try on bad computer?
    Broni, Dec 29, 2011
    #43

  4. bkforney Newcomer, in training

    Response

    I tried another boot disc and the same thing happened. Then I put in the Repair disk that I made when I got the computer and it started up (in repair mode) okay from the CDdrive.. I've tried the repair before with no luck..
    bkforney, Dec 29, 2011
    #44

  5. Broni Malware Annihilator

    I suggest hard drive diagnostic.
    It'll create another bootable disk so we'll see....

    Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/index.php?showtopic=28744&hl=hard drive diagnostic)
    Make sure, you select tool, which is appropriate for the brand of your hard drive.
    Depending on the program, it'll create bootable floppy, or bootable CD.
    If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), to make the CD bootable.
    For Toshiba hard drives, see here: http://sdd.toshiba.com/main.aspx?Pa...rivesUSandCanada/SoftwareUtilities#diagnostic

    Note : If you do not know how to set your computer to boot from CD follow the steps HERE
    Broni, Dec 29, 2011
    #45

  6. bkforney Newcomer, in training

    Response

    Okay, dumb question.. How do I determine manufacture of the hard drive. I looked on the laptop and tried to find on line what HP uses for their harddrives, but wasn't successful
    bkforney, Dec 31, 2011
    #46

  7. Broni Malware Annihilator

    You'll have to turn the laptop up side down, unscrew hard drive bay door and take a look.
    Go to HP site, look at the manual.
    Broni, Dec 31, 2011
    #47

  8. bkforney Newcomer, in training

    Hard Drive test

    Ran the short and long drive tests for the seagate hard drive and it passed with no issues..

    Attempted to reboot and it did the same thing (unable to boot because of a problem) and put me right into the repair screen. unable to correct the issue..
    bkforney, Jan 1, 2012
    #48

  9. Broni Malware Annihilator

    Download new OTLPE file, burn new CD and try to boot again.
    Broni, Jan 1, 2012
    #49
Page 3 of 3
Thread Status:
Not open for further replies.