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PC problem (virus, not sure)?

By nytroz
Sep 16, 2009
  1. i have a p.c problem,anytime i use my p.c,after 5 minutes it turns off just like that and my p.c fan doesn't roll/work,
    this are the things i think might have been the problem,i downloaded speed fan,did some temperature shuffling,i downloaded c.cleaner(a registry cleaner,it erased a part of my anti virus and now my anti virus is turned off,but basically what i am concerned about is my fan not turning ,how can i fix this,should i re-install xp,or what ,I'm confused.please my p.c is my life.how can i make my p.c fan work please i need help.
    i tried system restore,but the system restore program did not come up,i use xp on hp compaq,my p.c is about 4-5 years old and this is the first time its acting like it want's to crash
    (im not sure which fan it is but it is the one by the side/under)
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,944   +167

    Yes, reinstall Windows, and be sure to download and install all the Microsoft Updates after the OS install is complete. If you have trouble installing Windows, you could have a hardware problem with the power supply, memory or the hard drive itself.
     
  3. nytroz

    nytroz TS Rookie Topic Starter

    thanks,i tried re-installing xp but it over heated and turned off
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,944   +167

    There is a fan mounted on a metal heatsink near the center of the motherboard. Is this the fan you are talking about? This fan is the CPU cooling fan. If it doesn't turn, the computer will not run for long
     
  5. nytroz

    nytroz TS Rookie Topic Starter

    yes its this,what can i do
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,944   +167

    Take the PC to a computer savvy friend or to a repair shop. They can replace the whole CPU heatsink assembly for you. It is not difficult, but you have to know what you are doing
     
  7. nytroz

    nytroz TS Rookie Topic Starter

    how expensive is this,know what i'm doing?,wont they be the ones to assenble it,cause right now im scared of it crashing.
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,944   +167

    You didn't seem like you were very knowledgeable with computer hardware... We need to know your computers model number to tell how much the new fan and heatsink would cost. Is it also an HP? You have to remove the old heatsink and fan. Clean off the old thermal paste and apply a small amount of new thermal paste to the CPU then install the new HSF (Heatsink and fan assembly) Can you do this? If you make a mistake, you could destroy the motherboard
     
  9. nytroz

    nytroz TS Rookie Topic Starter

    no,
    model is hp compaq nx 6325
     
  10. nytroz

    nytroz TS Rookie Topic Starter

    i'm just 14,i no very little about computer hardwares but much about softwares
     
  11. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,944   +167

    This is a laptop! Much harder to work on. The laptop has to be disassembled and the heatsink and fan(s) are one big assembly costing $40 to $50 on EBay, not counting the labor to reinstall the assembly
     
     
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