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PC reboots at will

By Hlilesjr
Dec 13, 2007
  1. My pc recently started rebooting at will. I run Kapersky Internet Suite for protection but something got past it. I ran ad-aware and it fount 6 items and supposedly deleted them. problem still existed so I downloaded and installed MS Debugging tools for windows but couldn't make much sense out of the log.
    the only thing I gathered was that one of three drivers, ptdrv.sys, klim5.sys, and modem.sys might be the problem.
    next i downloaded and installed combofix I need help understanding what the log means
    Harold
     
  2. Daveskater

    Daveskater Banned Posts: 1,687

    Hello, Hlilesjr, and welcome to Techspot :wave:

    Please take a moment to read the following threads to make your experience here as enjoyable as possible :)

    Message for all newcomers

    SNGX1275's Guide to making a good post/thread

    The Techspot FAQ

    If you could take a minute to fill in some of your profile information that would be helpful to all members of the forum :)
    Knowing someone's location in the world can be extremely helpful, even if you just put a country.

    Also remember to post any problems or questions that you have in the appropriate forums

    With regards to your problem, Combofix should only be used by people who have been trained to use it. Otherwise it is very possible to cause damage to your PC as it is a very powerful tool.

    ptdrv.sys information

    klim5.sys information

    modem.sys information

    Try updating the PhoneTray Dialup driver, and check for a newer version of Kaspersky
     
  3. Hlilesjr

    Hlilesjr TS Rookie Topic Starter

    Sorry about leftout info. PC is a:

    Gateway Emachine t5048
    Intel P4 processor 524 speed 3-gig
    512 meg ram
    ati video built on mb
    don't know much about mb
     
  4. momok

    momok TS Rookie Posts: 2,265

    Hi Hlilesjr and welcome to techspot. =)

    I suggest you do the following before doing anything else

    Important: Please read this thread HERE before deciding if you should CLEAN or FORMAT your system

    Should you decide to that cleaning your system is the best option, please go to Viruses/Spyware/Malware, preliminary removal instructions and follow the steps given.
    Do follow all the instructions exactly.

    Thereafter, please post fresh HijackThis, AVG Antispyware and Combofix logs as attachments into this thread.
    Do not copy and paste your logs if not they will be removed.

    Our experts here will tend to your queries thereafter.

    Also, please provide the results of the Antirootkit scan


    Regards,
    momok =)

    This thread is for the use of Hlilesjr only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our Security and The Web forum.
     
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