Several months ago I recieved a custom Laptop from PCspecialist.co.uk and until recently it had met all my expectations. In the last couple of weeks however, I have noticed a significant drop in performance. Processor: Intel i7 2720QM 2.20Ghz GPU: 2Gb Radeon HD 6990M RAM: 8Gb DDR3 OS: Windows 7 The laptop was bought as a high power gaming laptop and it served its purpose very well until recently, when games that had been performing perfectly became sluggish and laggy. I have downloaded and run Passmark and it has given my processor a score of 2000 vs the normal 6-7000 for its type and the result for the graphics card was similarly far below the standard benchmark. The laptop doesn't seem to generate any heat even on intense games, even though it did so previously, so for whatever reason it doesn't seem to be working as hard. I haven't got many programs installed as the laptop was intended for gaming and light web browsing so the HD is relatively empty. Even Skype has been complaining of low performance. I'd just like to know what is wrong with my laptop and how I can get it's edge back. Any help is appreciated, Thanks in advance!