We need to temporarily disable Spybot search & Destroy`s tea time, as it may interfere with any fix we are trying to run.
Disable Spybot's TeaTimer. This is a two step process.
First:
- Right click Spybot in the System Tray (looks like a calendar with a padlock symbol)
- Choose
Exit Spybot S&D Resident
Second:
- Open Spybot S&D
- Click
Mode, check
Advanced Mode
- Go To Left Panel, Click
Tools, then also in left panel, click
Resident
- If your firewall raises a question, say
OK
- Uncheck the box labeled
Resident Tea-Timer and OK any prompts.
- Use
File, Exit to terminate Spybot
- Reboot your machine for the changes to take effect.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how
HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how
HERE.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
wpctrl.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O4 - HKLM\..\Run: [PivotSoftware] "C:\Program Files\WinPortrait\wpctrl.exe"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O16 - DPF: {0A50726E-51A2-42BB-8392-98F050C40A10} (SkillJamLoader Class) -
http://cashgames.skilljam.com/ssp/SkillJamLoader.cab
O16 - DPF: {7CA3D0A3-7E2E-4AAB-A75E-FAB8ECA8BD95} (Skilljam Game Player Object) -
http://cashgames.skilljam.com/ssp/SSP.cab
O16 - DPF: {E0051273-5988-41EC-A891-11D4A1BABF35} (KDreg class) -
http://193.242.125.31/player/kdreg.cab
Click on the fix checked button.
Close HJT.
Locate and delete the following
bold files and/or directories(if there).
C:\Program Files\
WinPortrait<Delete the entire folder.
Reboot into normal mode and rehide your protected OS files.
Post fresh HJT and Combofix logs.
Regards Howard
This thread is for the use of spikeyhale only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
