Hi,
I noticed some entries in your AVG log showed 'ignored'.
You may wish to copy and paste these instructions on notepad for easier reference later.
Boot into safe mode under your normal user name. See how
HERE
Next turn on "Show all files and folders, including hidden and system". See how
HERE
Open your task manager by pressing holding ctrl, alt and pressing del. Alternatively, use ctrl + shift + esc. Go to the processes tab, and end the following processes, if found:
Update.exe
asappsrv.dll
command.exe
After that,
run HijackThis and fix the following entries, if found (do this by placing a tick in the check boxes beside these entries and clicking "Fix checked"):
O2 - BHO: (no name) - {8EBE6D20-55AE-4DE5-B9A6-C4530A3F4073} - C:\WINDOWS\system32\fccccdc.dll (file missing)
O2 - BHO: (no name) - {DF12B4E9-5EFB-4ECA-868C-782693EBFEC8} - C:\WINDOWS\System32\gebya.dll (file missing)
Close HJT.
Run an AVG scan again, and clean all infected files.
Navigate in Windows explorer and manually remove these files in bold (if found):
C:\Program Files\Common Files\{A092F97E-0960-1033-0717-06031706003d}\
Update.exe
C:\WINDOWS\THVuaXRocmF4\
asappsrv.dll
C:\WINDOWS\THVuaXRocmF4\
command.exe
Reboot into normal mode and rehide your protected OS files.
Thereafter, please post a fresh HJT and AVG Antispyware log from normal mode as an attachment into this thread.
Regards,
Your friendly Momok =)
This thread is for the use of cheeseman only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.