i don't know if this is a hardware or software problem. i've tried researching but haven't found any solutions. so now i'm asking for help. please help, my computer is driving me insane.
it started about a month ago, maybe a bit more. when i was doing simultaneous things on my computer like transfering large amounts of information between hdds and surfing the net, my computer screen would flash blue and restart. i took off the option of restarting and discovered that it is a physical memory dump. i don't really know what it is. this was happening on my 750 gb hdd. i tried to reinstall windows on it and the same thing happened.
so i thought maybe it was the hdd. so i tried to install windows in my tb, which i just bought a few days ago, and i got the blue screen during set up twice. and now that set up is down, i still get it.
i have no idea how to fix it. any help would be greatly appreciated.
it started about a month ago, maybe a bit more. when i was doing simultaneous things on my computer like transfering large amounts of information between hdds and surfing the net, my computer screen would flash blue and restart. i took off the option of restarting and discovered that it is a physical memory dump. i don't really know what it is. this was happening on my 750 gb hdd. i tried to reinstall windows on it and the same thing happened.
so i thought maybe it was the hdd. so i tried to install windows in my tb, which i just bought a few days ago, and i got the blue screen during set up twice. and now that set up is down, i still get it.
i have no idea how to fix it. any help would be greatly appreciated.