Physical memory dump, please help

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i don't know if this is a hardware or software problem. i've tried researching but haven't found any solutions. so now i'm asking for help. please help, my computer is driving me insane.

it started about a month ago, maybe a bit more. when i was doing simultaneous things on my computer like transfering large amounts of information between hdds and surfing the net, my computer screen would flash blue and restart. i took off the option of restarting and discovered that it is a physical memory dump. i don't really know what it is. this was happening on my 750 gb hdd. i tried to reinstall windows on it and the same thing happened.

so i thought maybe it was the hdd. so i tried to install windows in my tb, which i just bought a few days ago, and i got the blue screen during set up twice. and now that set up is down, i still get it.

i have no idea how to fix it. any help would be greatly appreciated.
 
My first reaction is a RAM problem. If you have more than one DIMM, pop one out and see if the problem reproduces. Then do the other one. If the problem only happens with one chip, there's your answer. If you only have one RAm DIMM, then buy another one and try it.

Best,
-- Andy
 
my brother said the same thing. i had four gigs originally. and i took one out. and i did the same things that would've usually caused the blue screens, and at first it was great. nothing happened. but then after like an hour or two, it started again. you think i should take another one out?
 
Yes, keep swapping until you isolate one of the chips as bad or you determine it's not the RAM DIMMs.
 
thanks, i'll try that

the blue screen just came up and i wrote down the error

STOP: 0x0000000A (0x00000020, 0x00000002, 0x00000000, 0x805153EB)
 
Please run Memtest on your Ram

Also check for any Minidumps, (located in c:\windows\minidump) that you can attach
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kimsland thanks this is my analyze.. how i can prevent the blue screen? what should i do about this>can you guide me? thanks for advanced

MODULE_NAME: nt

FAULTING_MODULE: 804d7000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 41107b0d

ADDITIONAL_DEBUG_TEXT: Windows SubSystem

BUGCHECK_STR: 0xc000021a_csrss.exe_c0000005

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WRONG_SYMBOLS

LAST_CONTROL_TRANSFER: from 805c5a5a to 804f9c37

STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
f76df934 805c5a5a 0000004c c000021a f76df9b0 nt+0x22c37
f76df970 80655377 00000001 0000004c c000021a nt+0xeea5a
f76dfb28 8061284a c000021a 00000004 00000001 nt+0x17e377
f76dfcd4 80612dcb c000021a 00000004 00000001 nt+0x13b84a
f76dfd44 8054060c c000021a 00000004 00000001 nt+0x13bdcb
f76dfd64 7c90eb94 badb0d00 00baeef0 00000000 nt+0x6960c
f76dfd68 badb0d00 00baeef0 00000000 00000000 0x7c90eb94
f76dfd6c 00baeef0 00000000 00000000 00000000 0xbadb0d00
f76dfd70 00000000 00000000 00000000 00000000 0xbaeef0


STACK_COMMAND: kb

FOLLOWUP_IP:
nt+22c37
804f9c37 5d pop ebp

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt+22c37

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: ntoskrnl.exe

BUCKET_ID: WRONG_SYMBOLS

Followup: MachineOwner
 
Some info here on your error, and possible reasons: http://support.microsoft.com/kb/156669

Basically in relation to incompatable software installed with your Windows OS

Now this can be from and 3rd party application (non MS) that you may have recently installed (if so uninstall it)

Or even Windows updates not completed (make sure to complete all windows updates)

I would start by turning off any automatic software load with Windows
You can do such thing in Safe Mode, by running MSCONFIG on the command line and temporarily placing it into Diagnostic mode
Once back in Normal mode, you hopefully should be able to remove the incompatable software (Game? Antivirus? who knows it's too early to say) You need to remember what the last thing was installed, and start by removing that.

Also (again) confirm all Windows updates have been completed

MS fix, suggests to run "Last Known Good Configuration"
By selecting F8 key repeatively before Windows starts up

Please try that
 
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