Playing games problem

By Grga93
Oct 17, 2009
  1. hello,
    i have a problem. Every time I launch any game on my computer i hear the sound but my screen is black. i downloaded the latest directX, and the latest driver for NVIDIA GeForce GTX 260 with 896 MB. my screen is BenQ 22 inches and my resolution is 1920 by 1080. please help as soon as possible. I am not an expert with the computers so please explain how to do if you know the answer.
    thank you in advance.
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    What kind of computer is this?
  3. Grga93

    Grga93 TS Rookie Topic Starter

    i don't understand your question
  4. Ritwik7

    Ritwik7 TechSpot Chancellor Posts: 1,672   +9

    Did you have any video card before the GTX 260? If so, did you uninstall all previous video drivers before installing the new ones?

    Also, what PSU do you have?
  5. mailpup

    mailpup TS Special Forces Posts: 6,979   +362

    Yes, it could be a weak power supply.
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    The make and model- something like Compaq, Presario CQ60-410US laptop
  7. Grga93

    Grga93 TS Rookie Topic Starter

    i had a graphic card before GTX 260 however the expert changed it so i believe he uninstalled all the useless video drivers. If he didn't, how can i check that?
  8. klepto12

    klepto12 TechSpot Paladin Posts: 1,115   +9

    just download a little program called driver sweeper and pick the nvidia drivers and then reinstall your new drivers.
  9. EXCellR8

    EXCellR8 The Conservative Posts: 1,835

    hang on, has the GTX260 ever worked in the computer? if not then i'm sure it's the PSU as stated above. it may work with the current PSU in 2D but when you go to launch any 3D application it's likely to crash if underpowered.

    knowing the specs on the power supply still stands as the most important info here...
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