Hi I'm wondering if there is someone that has patience here with someone who knows hardly anything at all about computers. I was trying to install my norton anti virus but it wasn't installing properly so I tried un-installing it and re-installing once again. I continued to do this about 5 times and in the end gave up and turned my computer off. When I tried to turn my computer on the next morning all I could get was the "set up utility menu" . Any help you can give would be so much appreciated.