Hi I am sorry if I am in the wrong thread, I am having the same problem as the post I copied and pasted below, I have a dell inspiron 6000, and im using windows xp, Could someone please help me as I have all and so many family pics/videos and data that i dont want to loose, i lost my 2 kids to a fire, and these are all the memories i have, I am very dumb when it comes to computers, I bought this one from a friend. thanks Jessica. "Dell Latitude CS-Series "This computer system,,#7T502B1-595B, is protected by a password authentication system. You Cannot Access the data on this computer without the correct password. Please type in the primary or administrator password and press Enter" this is a white screen that comes up after you turn the computetr on. even during the initial screen (press f2 for setup) it won't do any good to press f2 because it will still take you to the "white screen" How can i get rid of this (don't care about losing data) Is it possible?