Hi there (this is my first post here).
My story is a bit complicated and I asked a lot of people for help but no one seems to know what the problem is - maybe you could help me. Sorry for my English - it's a bit rusty. I am also a woman and a blonde so I hope you'll be understanding
My computer was running just fine and without any problems for more than 2,5 years (the configuration was: Intel Celeron 2,6 Ghz/80 GB Samsung SV0802N /Palit GeForce 4 MX 64 MB AGPx8/512 Kingston DDR 333/some unknown VIA chipset MOBO/Win XP Home SP1). At the end of June I bought a second stick of RAM which was also a Kingston 512 DDR 333 (I didn't have dual so I didn't care if they were _exactly_ the same). I also got a new ATI Radeon 9550 AGP 8x 128 MB card to replace my old GeForce (and to play HoMM V. It all worked fine for about a week until I moved to a new place with the computer and then it started to make long beeps at start-up (not all the time though - sometimes it was possible to turn it on). It seemed that some parts might have got loose or detached but it all looked fine when I opened it, there wasn't much dust but I cleaned it as well.
Finally I managed to find out that it is some sort of RAM issue (I turned on the computer without the first and the second stick of RAM and without the ATI card). When I switched the sticks, it all worked ok until I tried to run any programs - then it restarted immidiately. And finally when I tried to insert just one stick at a time into the first slot, there was some smoke and my MOBO got burnt along with one of the RAM sticks (the old one).
I got the MOBO replaced by the manufacturer of the computer - I have ASUS P4S800 MX now - and managed to get them to reactivate my Win licence (it was OEM). They told me that everything is working ok and that the new stick of RAM is also 100% ok.
It worked ok - FOR 1 DAY and from the end of July till today I have constant BSODs - each time a different error (0000008e,000000f4, etc.), you name it , I had it. Sometimes it gives the names of the files - I often had ntfs.sys and win32k.sys errors, sometimes some dlls from ATI and ndis.sys. Sometimes I can use it for hours and sometimes for 15 minutes until the BSOD appears, but there is at least one every day. At first it restarted by itself but I turned it off and then I started to get the BSODs.
What I did so far (and it didn't help):
- I checked my RAM (my main suspect) with memtest, windiag and Prime95 - no errors. I have only one stick at the moment so I can't replace it with anything, at least until I'm not sure that it is faulty RAM
- I had Windows reinstalled with and without SP2
- I checked my HDD for errors and found none and also defragmented it
- I installed the latest drivers for my ATI card
- I'm not overclocking and nothing is overheating, there is no dust in the computer.
After I've sent some of my error reports to Microsoft, I got these 2 messages from the Online Crash Analysis:
1) Error caused by a device driver
Thank you for sending an error report to Microsoft.
Error report summary
Error type : Windows stop error (A message appears on a blue screen with error code information)
Solution available? : No (see Next steps)
What does this error mean? : Windows has encountered an error from which it cannot recover and needs to restart
Cause : Unknown device driver
Computer symptoms : A message appears on a blue screen with error code information (for example: e.g. 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)
Additional steps for you to take : Important: Please continue to send error reports so analysts at Microsoft can study and try to correct the problem as quickly as possible
Information about this error
You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.
Next steps
We have analyzed your error report and at this time are unable to determine the exact cause of the error. However, Microsoft will continue to analyze this error report to try to determine the specific cause of the error. If we are able to find the cause and correct it, and you encounter the same problem, you will receive an updated response that includes instructions for resolving the problem.
2) Hardware failure: replace failed component
Thank you for submitting an error report.
Problem description
The error was caused by an unrecoverable hardware error which forced the operating system to stop functioning.
Although we know the problem is caused by a hardware component, unfortunately the error report does not contain enough information to tell us the specific component. More than likely the problem is being caused by problems with one or more of the following computer components:
Random Access Memory (RAM)
System board
Central Processing Unit (CPU)
Power supply
Recommendations
If you have received this error more than once, it could indicate a serious problem with your computer. We recommend that you do the following:
Back up your files to avoid data loss in case of a complete hardware failures.
Contact the original manufacturer of your computer or your local computer repair shop. Either will have advanced hardware diagnostics to determine the specific component which is failing.
I have some minidumps until the last Windows reinstallation but I'm not able to tell from them what the problem is (I managed to attach only the last 4 ones, the rest is here: http://rapidshare.de/files/32673653/Minidump.zip.html ). I'd be grateful if someone could analyse them and tell me WHAT IS WRONG? The computer is old (and I KNOW it so please don't tell me that) so I'm not sure whether I should fix it at all but I'd like to know which parts are ok and I can't afford a new computer at the moment...
I sincerely hope that at least 1 person was able to read all this Please, please help me.
My story is a bit complicated and I asked a lot of people for help but no one seems to know what the problem is - maybe you could help me. Sorry for my English - it's a bit rusty. I am also a woman and a blonde so I hope you'll be understanding
My computer was running just fine and without any problems for more than 2,5 years (the configuration was: Intel Celeron 2,6 Ghz/80 GB Samsung SV0802N /Palit GeForce 4 MX 64 MB AGPx8/512 Kingston DDR 333/some unknown VIA chipset MOBO/Win XP Home SP1). At the end of June I bought a second stick of RAM which was also a Kingston 512 DDR 333 (I didn't have dual so I didn't care if they were _exactly_ the same). I also got a new ATI Radeon 9550 AGP 8x 128 MB card to replace my old GeForce (and to play HoMM V
. It all worked fine for about a week until I moved to a new place with the computer and then it started to make long beeps at start-up (not all the time though - sometimes it was possible to turn it on). It seemed that some parts might have got loose or detached but it all looked fine when I opened it, there wasn't much dust but I cleaned it as well. Finally I managed to find out that it is some sort of RAM issue (I turned on the computer without the first and the second stick of RAM and without the ATI card). When I switched the sticks, it all worked ok until I tried to run any programs
- then it restarted immidiately. And finally when I tried to insert just one stick at a time into the first slot, there was some smoke and my MOBO got burnt along with one of the RAM sticks (the old one). I got the MOBO replaced by the manufacturer of the computer - I have ASUS P4S800 MX now - and managed to get them to reactivate my Win licence (it was OEM). They told me that everything is working ok and that the new stick of RAM is also 100% ok.
It worked ok - FOR 1 DAY and from the end of July till today I have constant BSODs - each time a different error (0000008e,000000f4, etc.), you name it , I had it. Sometimes it gives the names of the files - I often had ntfs.sys and win32k.sys errors, sometimes some dlls from ATI and ndis.sys. Sometimes I can use it for hours and sometimes for 15 minutes until the BSOD appears, but there is at least one every day. At first it restarted by itself but I turned it off and then I started to get the BSODs.
What I did so far (and it didn't help):
- I checked my RAM (my main suspect) with memtest, windiag and Prime95 - no errors. I have only one stick at the moment so I can't replace it with anything, at least until I'm not sure that it is faulty RAM
- I had Windows reinstalled with and without SP2
- I checked my HDD for errors and found none and also defragmented it
- I installed the latest drivers for my ATI card
- I'm not overclocking and nothing is overheating, there is no dust in the computer.
After I've sent some of my error reports to Microsoft, I got these 2 messages from the Online Crash Analysis:
1) Error caused by a device driver
Thank you for sending an error report to Microsoft.
Error report summary
Error type : Windows stop error (A message appears on a blue screen with error code information)
Solution available? : No (see Next steps)
What does this error mean? : Windows has encountered an error from which it cannot recover and needs to restart
Cause : Unknown device driver
Computer symptoms : A message appears on a blue screen with error code information (for example: e.g. 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)
Additional steps for you to take : Important: Please continue to send error reports so analysts at Microsoft can study and try to correct the problem as quickly as possible
Information about this error
You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.
Next steps
We have analyzed your error report and at this time are unable to determine the exact cause of the error. However, Microsoft will continue to analyze this error report to try to determine the specific cause of the error. If we are able to find the cause and correct it, and you encounter the same problem, you will receive an updated response that includes instructions for resolving the problem.
2) Hardware failure: replace failed component
Thank you for submitting an error report.
Problem description
The error was caused by an unrecoverable hardware error which forced the operating system to stop functioning.
Although we know the problem is caused by a hardware component, unfortunately the error report does not contain enough information to tell us the specific component. More than likely the problem is being caused by problems with one or more of the following computer components:
Random Access Memory (RAM)
System board
Central Processing Unit (CPU)
Power supply
Recommendations
If you have received this error more than once, it could indicate a serious problem with your computer. We recommend that you do the following:
Back up your files to avoid data loss in case of a complete hardware failures.
Contact the original manufacturer of your computer or your local computer repair shop. Either will have advanced hardware diagnostics to determine the specific component which is failing.
I have some minidumps until the last Windows reinstallation but I'm not able to tell from them what the problem is (I managed to attach only the last 4 ones, the rest is here: http://rapidshare.de/files/32673653/Minidump.zip.html ). I'd be grateful if someone could analyse them and tell me WHAT IS WRONG? The computer is old (and I KNOW it so please don't tell me that) so I'm not sure whether I should fix it at all but I'd like to know which parts are ok and I can't afford a new computer at the moment...
I sincerely hope that at least 1 person was able to read all this
Please, please help me.
