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Please help with a really annoying virus(or something)

By hampibaba
Jul 10, 2009
  1. Hello guys,
    Please help me because i cant seem to get anyware.
    I keep getting redirected every time i use Firefox or Google with something like smartbiz.
    I ran a scan with a free tool and it detected a zlob trojan,but the thing is i cant get rid of it.
    I have got malwarebytes and spybot but they wont open for some reason,so i downloaded them again and again and retried but it still wont let me use the programs,although i can use zone alarm but it dose not find anything.
    now i am completely lost and frustrated and don't know what to do next.
    Could you please help as its driving me insane.
    Many thanks.
    hampibaba
     
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Please follow the Steps in the Virus and Malware Removal Thread,


    When you have finished, attach the 3 logs. Helpers will review them for malware causing the redirect.
     
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