TechSpot

Please help with minidump/BSOD crash

By Bluemouse
Jul 31, 2006
  1. Very odd BSOD crashes -> Please help

    Hey,

    I am running a Toshiba Satellite M30 Laptop with an Nvidia GeforceGo 5200 graphics card. Recently I had the fan replaced, and also installed a new ram stick (same frequency, etc) on the same day. However, upon a few hours after boot I got a BSOD error (IRQL).

    About a week later, I got another BSOD error (pagefault) and then a few other random ones occurring randomly. It *Seems* that I only get these when watching videos sometimes, and I have already run memtest. It did not catch anything.

    Does anyone know what to do? I am running out of ideas. I cannot just take out the ram, because it happens so randomly that I would have to wait maybe 1-2 weeks to be sure.


    Here are most of my dmp files.

    http://www.mysharefile.com/v/3683989/Mini073106_01.dmp.html
    http://www.mysharefile.com/v/442281/Mini072606_01.dmp.html
    http://www.mysharefile.com/v/6109388/Mini071706_01.dmp.html
    http://www.mysharefile.com/v/6269572/Mini071306_01.dmp.html


    Thanks very much for the help.

    Cheers :)
     
  2. Bluemouse

    Bluemouse TS Rookie Topic Starter Posts: 405

    Anyone have a solution? Help would be much appreciated.

    Thanks :)
     
  3. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Hello and welcome to Techspot.

    2 minidumps crash with hardware and have bugchecks of 50 and 8E.

    1 crashes at win32k.sys. this is the windows Multi-User Win32 Driver. It has a bugcheck of 8E.

    1 crashes at ntoskrnl.exe. This is the Windows boot up kernel file. It has a bugcheck of D1.

    Given the random nature of your error codes and the fact this started after you had introduced new ram, I have to say it`s a ram problem. Take out the new ram and run your system and see if you still get crashes. I`ve seen plenty of cases where individual sticks of ram work fine on their own, but not with other sticks of ram. This is usually caused by either a ram incompatibility, or a faulty dimm slot.

    Bear in mind that Memtest is not a perfect tool. Some faulty ram can pass memtest.

    Regards Howard :wave: :wave:
     
  4. Bluemouse

    Bluemouse TS Rookie Topic Starter Posts: 405

    Yea, how can I tell? The crashes are so random that I wouldnt even know if it is working properly once I take it out. It could be a month before it crashes again for all I know.

    Doesnt faulty ram usually crash right away and frequently? Would someone replacing my fan be a possible cause? How could I check if it is the slot without "trial and error"?

    Thanks for the help :)
     
  5. Bluemouse

    Bluemouse TS Rookie Topic Starter Posts: 405

    Ive also noticed recently that my mouse randomly dies every half an hour or so (until I reconnect it). Its a usb optical..

    These are most likely unrelated, but maybe they are? who knows lol
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    No, faulty ram wouldn`t necessarily cause your system to crash straight away.

    Exactly you can`t. Like I said, remove the new ram and see if you still get crashes. I know it`s going to take a while, but there really isn`t anything else you can do.

    Regards Howard :)
     
  7. Bluemouse

    Bluemouse TS Rookie Topic Starter Posts: 405

    Hm, it seems that the 1gb ram is working by itself, but not with the other one. Maybe its a faulty slot?

    Or could I have a problem since they are two different manufacturers?
     
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Two different brands of ram may well be incompatible with each other. This is quite a common occurrence.

    Regards Howard :)
     
  9. Bluemouse

    Bluemouse TS Rookie Topic Starter Posts: 405

    damn :p no way to fix it without buying a different brand i guess eh?

    Thanks for all the help :)

    Cheers
     
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