also @ TechSpot: Windows 8 Release Preview leaked, Microsoft may raise OEM prices

TechSpot
Register now for a live online demo to see how the Office 365 suite of tools
- professional email, calendars, video conferencing, and file sharing -

Please review logs

Discussion in 'Virus and Malware Removal' started by rmrogers19, Aug 18, 2009.

Thread Status:
Not open for further replies.

  1. rmrogers19 Newcomer, in training

    I followed 8 steps and would appreciate some help reviewing my logs. Before running the programs IE and Firefox would automatically shutdown upon opening. I can now access the internet, but I still cannot access google.com. Whenever I attempt to go to google I end up at Royalsearch. Please help.

    rmrogers
    rmrogers19, Aug 18, 2009
    #1

  2. Jawshh TechSpot Enthusiast

    Jawshh, Aug 22, 2009
    #2

  3. Bobbye Helper on the Fringe

    We do not send users to do automatic reading of the HijackThis log. That's our job!

    Jawshh please refrain for doing this.

    Techspot has set up a series of steps to be followed in malware cleaning. We ask that all users follow that first. It is found HERE

    We are temporarily short of malware helpers at this time however. The system is badly infected with malware. You did not check for Malwarebytes to remove what it found. I strongly encourage you to get malware cleaning help HERE- Now.

    In addition to the malware, you have several areas of potential increased vulnerabilities.
    Bobbye, Aug 22, 2009
    #3

  4. rmrogers19 Newcomer, in training

    Update

    After completing the Hijackthis scan my computer worked again. Thanks for the 8 steps, it really improved my computer. Right now I use AVG for antivirus but don't have a firewall. Are there any you recommend that won't slow down my computer too much?
    rmrogers19, Aug 22, 2009
    #4

  5. Bobbye Helper on the Fringe

    I suggest you follow up on this.

    Additionally, you are not rid of all the malware.
    Bobbye, Aug 22, 2009
    #5

  6. Jawshh TechSpot Enthusiast

    ok sorry for the HJT I wasnt aware. :(

    rmrogers19, you can use windows firewall, it is the least troublesome firewall i have ever seen and it is effective as long as you don't open many ports or create too many exceptions. But, if you want third party firewall, then use ZoneAlarm or Comodo.

    ZoneAlarn>> http://download.zonealarm.com/bin/free/1025_update/zaSetup_en.exe
    Comodo>> http://www.comodo.com/home/download/download.php?prod=firewall

    And like bobbye said, you are not rid of all malware. Try using kaspersky online scan

    Online Scan>>>> http://www.kaspersky.com/virusscanner

    You should scan your system at least once a week. A manual scan is better than an automatic scan sometimes.

    P.S It is very important that you use firewall.
    Jawshh, Aug 23, 2009
    #6

  7. Jawshh TechSpot Enthusiast

    ok sorry for the HJT I wasnt aware. :(

    rmrogers19, you can use windows firewall, it is the least troublesome firewall i have ever seen and it is effective as long as you don't open many ports or create too many exceptions. But, if you want third party firewall, then use ZoneAlarm or Comodo.

    ZoneAlarn>> http://download.zonealarm.com/bin/free/1025_update/zaSetup_en.exe
    Comodo>> http://www.comodo.com/home/download/download.php?prod=firewall

    And like bobbye said, you are not rid of all malware. Try using kaspersky online scan

    Online Scan>>>> http://www.kaspersky.com/virusscanner

    You should scan your system at least once a week. A manual scan is better than an automatic scan sometimes.

    P.S It is very important that you use firewall.
    Jawshh, Aug 23, 2009
    #7
Thread Status:
Not open for further replies.