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Please Wait message on XP start up

Discussion in 'Windows OS' started by emcee47, Aug 5, 2008.

  1. CCT Newcomer, in training Posts: 3,556

    OK -you have onboard video with shared Ram as far I can tell.

    What I would suggest is you uninstall the video drivers and install a fresh copy.

    Create a folder on your desktop call VideoDrivers (Windows Explorer, click Desktop, click File, New, Folder and name it so.

    Go to this site:

    http://www.gigabyte.com.tw/Support/Motherboard/Driver_Model.aspx?ProductID=1659

    and download the XP Video drivers (the one that says XP and is 9.41 Mb) and MAKE SURE you specify that desktop Folder for the download.

    Then, go into Start, Control Panel, Add/Remove Programs and find your Video drivers and remove them.

    Reboot. Your screen will look weird - live with it.

    Click on that desktop Folder and install the new drivers.

    Reboot.
  2. kimsland Ex-TechSpotter Posts: 18,353

  3. emcee47 Newcomer, in training Posts: 51

    Sorry guys ... sleep intervened. Am ploughing through this this morning but, before I do something irrevocable, my 'video drivers' would be NVIDIA ( I also have Windows Media and DivX players but they're not drivers ... right)? Just checking thru' the Add/Remove programs etc.
  4. CCT Newcomer, in training Posts: 3,556

    'would be NVIDIA' - Yes! It should ask, I think, if you want all your settings deleted also. Say No!
  5. emcee47 Newcomer, in training Posts: 51

    Didn't see that last bit until I'd done it CCT! However, have tried downloading as suggested and, although it seems to do that OK, when it comes to unpacking and installing on the machine, it's telling me that it can't complete the installation and to check my 'Windows Log' for info. Sorry, but it's still leaving me behind a bit I'm afraid.
  6. CCT Newcomer, in training Posts: 3,556

    This is the driver you downloaded ?

    motherboard_driver_vga_via_km266_2kxp.exe
     
  7. emcee47 Newcomer, in training Posts: 51

    Letter for letter!
  8. CCT Newcomer, in training Posts: 3,556

  9. emcee47 Newcomer, in training Posts: 51

    Used the scanner as requested ... found which drivers needed updating and downloaded the NVIDIA ones. However still cannot open 'Motherboard' ... still getting message 'Set Up cannot complete installation - please check with windows directory for info.' ... or words to that effect.
  10. CCT Newcomer, in training Posts: 3,556

    'However still cannot open 'Motherboard''

    What does this mean?

    ---------------------------------------------------------


    Try this: Start, Control Panel, System, Hardware, Device Manager, Display Adapters and Right click on it and click 'update driver' and let it search the Web.
  11. emcee47 Newcomer, in training Posts: 51

    The one you mentioned in Post # 26 - i.e. "motherboard_driver_vga_via_km266_2kxp.exe"
  12. Bobbye Helper on the Fringe Posts: 16,406   +16

    Sounds like a reference to the Event Viewer which holds the logs for the System and Applications. Checking there for Errors that correspond to the time of the problem will often give the cause which leads to a resolution:

    Control Panel> Administrative Tools> Event Viewer> do the following on System and Apps, one at a time:
    Open the log by clicking on system or Apps> right click> Properties on the Error that corresponds to the time of the problem> click on the Copy icon on the top right below the down arrow and Paste here (Ctrl V)

    Please ignore Warnings and Information Events. If there are multiple, recurring Errors with the same ID#, the same Source and the same Description, you only need to paste one copy.
  13. CCT Newcomer, in training Posts: 3,556

  14. Bobbye Helper on the Fringe Posts: 16,406   +16

    Nice reference, thanks. I've been using and referring to the Event Viewer for several years. I notice a lot of users here post mini dump logs which I can't read. The Event Viewer can offer an alternate troubleshooting tool.
  15. emcee47 Newcomer, in training Posts: 51

    SYSTEM :-

    Event Type: Error
    Event Source: Dhcp
    Event Category: None
    Event ID: 1002
    Date: 08/08/2008
    Time: 10:10:36
    User: N/A
    Computer: HOME
    Description:
    The IP address lease 192.168.1.2 for the Network Card with network address 0030BD71EABD has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

    Event Type: Error
    Event Source: SideBySide
    Event Category: None
    Event ID: 32
    Date: 12/08/2008
    Time: 16:24:37
    User: N/A
    Computer: HOME
    Description:
    Dependent Assembly Microsoft.VC90.CRT could not be found and Last Error was The referenced assembly is not installed on your system.


    APPLICATIONS:-

    Event Type: Error
    Event Source: Application Hang
    Event Category: (101)
    Event ID: 1002
    Date: 08/08/2008
    Time: 17:49:21
    User: N/A
    Computer: HOME
    Description:
    Hanging application iexplore.exe, version 7.0.5730.13, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 48 61 6e 67 ion Hang
    0010: 20 20 69 65 78 70 6c 6f iexplo
    0018: 72 65 2e 65 78 65 20 37 re.exe 7
    0020: 2e 30 2e 35 37 33 30 2e .0.5730.
    0028: 31 33 20 69 6e 20 68 75 13 in hu
    0030: 6e 67 61 70 70 20 30 2e ngapp 0.
    0038: 30 2e 30 2e 30 20 61 74 0.0.0 at
    0040: 20 6f 66 66 73 65 74 20 offset
    0048: 30 30 30 30 30 30 30 30 00000000


    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 07/08/2008
    Time: 22:15:23
    User: N/A
    Computer: HOME
    Description:
    Faulting application foxitr~1.exe, version 2.2.2007.2129, faulting module foxitr~1.exe, version 2.2.2007.2129, fault address 0x0000ae86.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 66 6f 78 ure fox
    0018: 69 74 72 7e 31 2e 65 78 itr~1.ex
    0020: 65 20 32 2e 32 2e 32 30 e 2.2.20
    0028: 30 37 2e 32 31 32 39 20 07.2129
    0030: 69 6e 20 66 6f 78 69 74 in foxit
    0038: 72 7e 31 2e 65 78 65 20 r~1.exe
    0040: 32 2e 32 2e 32 30 30 37 2.2.2007
    0048: 2e 32 31 32 39 20 61 74 .2129 at
    0050: 20 6f 66 66 73 65 74 20 offset
    0058: 30 30 30 30 61 65 38 36 0000ae86
    0060: 0d 0a ..

    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11706
    Date: 20/07/2008
    Time: 19:49:36
    User: HOME\Mark
    Computer: HOME
    Description:
    Product: PhotoGallery -- Error 1706.No valid source could be found for product PhotoGallery. The Windows Installer cannot continue.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 38 36 39 43 33 30 36 {869C306
    0008: 32 2d 34 37 34 35 2d 34 2-4745-4
    0010: 39 34 39 2d 42 36 43 39 949-B6C9
    0018: 2d 39 38 41 46 32 34 44 -98AF24D
    0020: 38 39 30 33 30 7d 89030}

    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11706
    Date: 20/07/2008
    Time: 09:10:07
    User: HOME\Mark
    Computer: HOME
    Description:
    Product: PhotoGallery -- Error 1706.No valid source could be found for product PhotoGallery. The Windows Installer cannot continue.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 38 36 39 43 33 30 36 {869C306
    0008: 32 2d 34 37 34 35 2d 34 2-4745-4
    0010: 39 34 39 2d 42 36 43 39 949-B6C9
    0018: 2d 39 38 41 46 32 34 44 -98AF24D
    0020: 38 39 30 33 30 7d 89030}
  16. CCT Newcomer, in training Posts: 3,556

    I found this reference:

    "Pankaj S (Last update 6/14/2007):
    I received 2 of these errors on Windows XP SP2 with the following descriptions: "Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.42_x-ww_dec6ddd2\MFC80.DLL. Reference error message: The operation completed successfully" and "Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC. Reference error message: The referenced assembly is not installed on your system". To resolve this problem, I used the Microsoft Visual C++ 2005 Redistributable Package to install the runtime libraries (M923014). The root cause, which was identified later on, was Logitech's QuickCam software V10. I uninstalled it and installed QuickCam Software V11 which did not require the Microsoft Visual C++ Libraries patch as well. Hope this helps." here; http://eventid.net/display.asp?eventid=59&eventno=4228&source=SideBySide&phase=1

    Since you have a Web Cam, I thought it may be worthwhile trying an uninstall of that software also then reboot.

    I don't understand why your vid drivers won't install.
  17. emcee47 Newcomer, in training Posts: 51

    Well, it look as if something's installed CCT because I received a prompt a little while ago asking me if I wanted to improve the visual display now ... and I took the offer up! So ... I now have the picture and all the displays back to normal, including my desktop ... BUT ... attempting to 'restart' results in the eight beeps still, as it does if I try and do a cold reboot too quickly after closing down. I have to leave for around four to five minutes before it starts booting up. The 'Please Wait' message is still there (!!**!!) but it's down to around ten dots ... so I s'pose THAT's a result! Just as a matter of interest, was there no clue you could glean from my Admin and System file logs?
  18. Bobbye Helper on the Fringe Posts: 16,406   +16

    1. Event Type: Error, Source: Application Error. Event ID: 1000, Faulting application foxitr~1.exe/ faulting module foxitr~1.exe, Date: 07/08/2008

    Please update FoxIt to the newest version v2.3: http://www.foxitsoftware.com/pdf/rd_intro.php
    If this does not overwrite the older version, uninstall it in Add/Remove Programs in the Control Panel. Important to do this NOW. A vulnerability was found and the newest version will patch it.

    2. Event Type: Error, Source: MsiInstaller, Event ID: 11706, Description:product: PhotoGallery -- Error 1706.No valid source could be found for product PhotoGallery. The Windows Installer cannot continue.

    The most common cause of this is the conflict between IE7 and the HP Image Director or Zone. Two easy choice for this are: Use the Windows Installer Cleanup Utility> download and save to the desktop. Open to run, look for the 'Photo Gallery.msi and remove: http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
    Or insert the CD with the printer software. The installer should update from that.

    Since you have already downloaded the Microsoft Visual C++ 2005 Redistributable Package to install the runtime libraries that should have resolved the SideBySide Error Event.

    Did this Error continue or did the DHCPNACK message resolve it?
    Event Type: Error, Source: Dhcp, Event ID: 1002, Description:
    The IP address lease 192.168.1.2 for the Network Card with network address 0030BD71EABD has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

    Read more on the Dynamic Host Configuration Protocol here:
    http://www.windowsitlibrary.com/Content/155/08/2.html

    I have found that occasionally when I come out of Standby, particularly if it was a long Standby, this will happen, but resolves on it's own.

    Nice job posting the Event Errors. This is a great diagnostic tool.
  19. emcee47 Newcomer, in training Posts: 51

    I really appreciate your time and help Bobbye - I have to go and do some REAL work over the next couple of days but will implement all your suggestions over that period and get back to you all on here (sure you'll be waiting with bated breath!). Have already uninstalled Foxit Reader to try a temporary fix.
  20. Bobbye Helper on the Fringe Posts: 16,406   +16

    Glad to help. I use the FoxIt Reader and got the newest version with no problem. You may need it for PDF files. Let us know how the Error resolutions go.