Please Wait message on XP start up

By emcee47
Aug 5, 2008
Topic Status:
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  1. CCT

    CCT Newcomer, in training Posts: 3,556

    This is the driver you downloaded ?

    motherboard_driver_vga_via_km266_2kxp.exe
  2. emcee47

    emcee47 Newcomer, in training Topic Starter Posts: 75

    Letter for letter!
  3. CCT

    CCT Newcomer, in training Posts: 3,556

  4. emcee47

    emcee47 Newcomer, in training Topic Starter Posts: 75

    Used the scanner as requested ... found which drivers needed updating and downloaded the NVIDIA ones. However still cannot open 'Motherboard' ... still getting message 'Set Up cannot complete installation - please check with windows directory for info.' ... or words to that effect.
  5. CCT

    CCT Newcomer, in training Posts: 3,556

    'However still cannot open 'Motherboard''

    What does this mean?

    ---------------------------------------------------------


    Try this: Start, Control Panel, System, Hardware, Device Manager, Display Adapters and Right click on it and click 'update driver' and let it search the Web.
  6. emcee47

    emcee47 Newcomer, in training Topic Starter Posts: 75

    The one you mentioned in Post # 26 - i.e. "motherboard_driver_vga_via_km266_2kxp.exe"
  7. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    Sounds like a reference to the Event Viewer which holds the logs for the System and Applications. Checking there for Errors that correspond to the time of the problem will often give the cause which leads to a resolution:

    Control Panel> Administrative Tools> Event Viewer> do the following on System and Apps, one at a time:
    Open the log by clicking on system or Apps> right click> Properties on the Error that corresponds to the time of the problem> click on the Copy icon on the top right below the down arrow and Paste here (Ctrl V)

    Please ignore Warnings and Information Events. If there are multiple, recurring Errors with the same ID#, the same Source and the same Description, you only need to paste one copy.
  8. CCT

    CCT Newcomer, in training Posts: 3,556

  9. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    Nice reference, thanks. I've been using and referring to the Event Viewer for several years. I notice a lot of users here post mini dump logs which I can't read. The Event Viewer can offer an alternate troubleshooting tool.
  10. emcee47

    emcee47 Newcomer, in training Topic Starter Posts: 75

    SYSTEM :-

    Event Type: Error
    Event Source: Dhcp
    Event Category: None
    Event ID: 1002
    Date: 08/08/2008
    Time: 10:10:36
    User: N/A
    Computer: HOME
    Description:
    The IP address lease 192.168.1.2 for the Network Card with network address 0030BD71EABD has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

    Event Type: Error
    Event Source: SideBySide
    Event Category: None
    Event ID: 32
    Date: 12/08/2008
    Time: 16:24:37
    User: N/A
    Computer: HOME
    Description:
    Dependent Assembly Microsoft.VC90.CRT could not be found and Last Error was The referenced assembly is not installed on your system.


    APPLICATIONS:-

    Event Type: Error
    Event Source: Application Hang
    Event Category: (101)
    Event ID: 1002
    Date: 08/08/2008
    Time: 17:49:21
    User: N/A
    Computer: HOME
    Description:
    Hanging application iexplore.exe, version 7.0.5730.13, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 48 61 6e 67 ion Hang
    0010: 20 20 69 65 78 70 6c 6f iexplo
    0018: 72 65 2e 65 78 65 20 37 re.exe 7
    0020: 2e 30 2e 35 37 33 30 2e .0.5730.
    0028: 31 33 20 69 6e 20 68 75 13 in hu
    0030: 6e 67 61 70 70 20 30 2e ngapp 0.
    0038: 30 2e 30 2e 30 20 61 74 0.0.0 at
    0040: 20 6f 66 66 73 65 74 20 offset
    0048: 30 30 30 30 30 30 30 30 00000000


    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 07/08/2008
    Time: 22:15:23
    User: N/A
    Computer: HOME
    Description:
    Faulting application foxitr~1.exe, version 2.2.2007.2129, faulting module foxitr~1.exe, version 2.2.2007.2129, fault address 0x0000ae86.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 66 6f 78 ure fox
    0018: 69 74 72 7e 31 2e 65 78 itr~1.ex
    0020: 65 20 32 2e 32 2e 32 30 e 2.2.20
    0028: 30 37 2e 32 31 32 39 20 07.2129
    0030: 69 6e 20 66 6f 78 69 74 in foxit
    0038: 72 7e 31 2e 65 78 65 20 r~1.exe
    0040: 32 2e 32 2e 32 30 30 37 2.2.2007
    0048: 2e 32 31 32 39 20 61 74 .2129 at
    0050: 20 6f 66 66 73 65 74 20 offset
    0058: 30 30 30 30 61 65 38 36 0000ae86
    0060: 0d 0a ..

    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11706
    Date: 20/07/2008
    Time: 19:49:36
    User: HOME\Mark
    Computer: HOME
    Description:
    Product: PhotoGallery -- Error 1706.No valid source could be found for product PhotoGallery. The Windows Installer cannot continue.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 38 36 39 43 33 30 36 {869C306
    0008: 32 2d 34 37 34 35 2d 34 2-4745-4
    0010: 39 34 39 2d 42 36 43 39 949-B6C9
    0018: 2d 39 38 41 46 32 34 44 -98AF24D
    0020: 38 39 30 33 30 7d 89030}

    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11706
    Date: 20/07/2008
    Time: 09:10:07
    User: HOME\Mark
    Computer: HOME
    Description:
    Product: PhotoGallery -- Error 1706.No valid source could be found for product PhotoGallery. The Windows Installer cannot continue.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 38 36 39 43 33 30 36 {869C306
    0008: 32 2d 34 37 34 35 2d 34 2-4745-4
    0010: 39 34 39 2d 42 36 43 39 949-B6C9
    0018: 2d 39 38 41 46 32 34 44 -98AF24D
    0020: 38 39 30 33 30 7d 89030}
  11. CCT

    CCT Newcomer, in training Posts: 3,556

    I found this reference:

    "Pankaj S (Last update 6/14/2007):
    I received 2 of these errors on Windows XP SP2 with the following descriptions: "Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.42_x-ww_dec6ddd2\MFC80.DLL. Reference error message: The operation completed successfully" and "Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC. Reference error message: The referenced assembly is not installed on your system". To resolve this problem, I used the Microsoft Visual C++ 2005 Redistributable Package to install the runtime libraries (M923014). The root cause, which was identified later on, was Logitech's QuickCam software V10. I uninstalled it and installed QuickCam Software V11 which did not require the Microsoft Visual C++ Libraries patch as well. Hope this helps." here; http://eventid.net/display.asp?eventid=59&eventno=4228&source=SideBySide&phase=1

    Since you have a Web Cam, I thought it may be worthwhile trying an uninstall of that software also then reboot.

    I don't understand why your vid drivers won't install.
     
  12. emcee47

    emcee47 Newcomer, in training Topic Starter Posts: 75

    Well, it look as if something's installed CCT because I received a prompt a little while ago asking me if I wanted to improve the visual display now ... and I took the offer up! So ... I now have the picture and all the displays back to normal, including my desktop ... BUT ... attempting to 'restart' results in the eight beeps still, as it does if I try and do a cold reboot too quickly after closing down. I have to leave for around four to five minutes before it starts booting up. The 'Please Wait' message is still there (!!**!!) but it's down to around ten dots ... so I s'pose THAT's a result! Just as a matter of interest, was there no clue you could glean from my Admin and System file logs?
  13. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    1. Event Type: Error, Source: Application Error. Event ID: 1000, Faulting application foxitr~1.exe/ faulting module foxitr~1.exe, Date: 07/08/2008

    Please update FoxIt to the newest version v2.3: http://www.foxitsoftware.com/pdf/rd_intro.php
    If this does not overwrite the older version, uninstall it in Add/Remove Programs in the Control Panel. Important to do this NOW. A vulnerability was found and the newest version will patch it.

    2. Event Type: Error, Source: MsiInstaller, Event ID: 11706, Description:product: PhotoGallery -- Error 1706.No valid source could be found for product PhotoGallery. The Windows Installer cannot continue.

    The most common cause of this is the conflict between IE7 and the HP Image Director or Zone. Two easy choice for this are: Use the Windows Installer Cleanup Utility> download and save to the desktop. Open to run, look for the 'Photo Gallery.msi and remove: http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
    Or insert the CD with the printer software. The installer should update from that.

    Since you have already downloaded the Microsoft Visual C++ 2005 Redistributable Package to install the runtime libraries that should have resolved the SideBySide Error Event.

    Did this Error continue or did the DHCPNACK message resolve it?
    Event Type: Error, Source: Dhcp, Event ID: 1002, Description:
    The IP address lease 192.168.1.2 for the Network Card with network address 0030BD71EABD has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

    Read more on the Dynamic Host Configuration Protocol here:
    http://www.windowsitlibrary.com/Content/155/08/2.html

    I have found that occasionally when I come out of Standby, particularly if it was a long Standby, this will happen, but resolves on it's own.

    Nice job posting the Event Errors. This is a great diagnostic tool.
  14. emcee47

    emcee47 Newcomer, in training Topic Starter Posts: 75

    I really appreciate your time and help Bobbye - I have to go and do some REAL work over the next couple of days but will implement all your suggestions over that period and get back to you all on here (sure you'll be waiting with bated breath!). Have already uninstalled Foxit Reader to try a temporary fix.
  15. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    Glad to help. I use the FoxIt Reader and got the newest version with no problem. You may need it for PDF files. Let us know how the Error resolutions go.
  16. emcee47

    emcee47 Newcomer, in training Topic Starter Posts: 75

    Hi all ... 'fraid I'm back! Many thanx again to you all for the help - unfortunately, though, I still have the same problems inasmuch that I still get 'the beeps' (8 short ones on restart, only resolved by turning off at the wall socket and leaving for five minutes or so - it starts again if I turn it on earlier than that) and I still get the 'Please Wait' message with around two lines of white dots!
    Having just had another look at the Event Viewer, the only error message still showing up now is the DHCP one as follows:-

    Event Type: Error
    Event Source: Dhcp
    Event Category: None
    Event ID: 1002
    Date: 13/08/2008
    Time: 18:40:47
    User: N/A
    Computer: HOME
    Description:
    The IP address lease 192.168.1.2 for the Network Card with network address 0030BD71EABD has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    ... but I don't know if that's what's causing the problem. Sorry Bobbye, I deleted the Foxit and Photo Gallery as suggested but, with regards the DHCP, I cottoned on to where to read up about it but couldn't seem to get to what to do about it!
  17. CCT

    CCT Newcomer, in training Posts: 3,556

    'DHCP server 0.0.0.0'

    http://technet.microsoft.com/en-us/library/cc757164.aspx#BKMK_1

    "The DHCP client does not have an IP address configured or indicates that its IP address is 0.0.0.0.
    Cause: The client was not able to contact a DHCP server and obtain an IP address lease, either because of a network hardware failure or because the DHCP server is unavailable.

    Solution: Verify that the client computer has a valid functioning network connection. First, check that related client hardware (cables and network adapters) are working properly at the client using basic network and hardware troubleshooting steps.

    If the client hardware appears to be prepared and functioning properly, check that the DHCP server is available on the network by pinging it from another computer on the same network as the affected DHCP client."
  18. emcee47

    emcee47 Newcomer, in training Topic Starter Posts: 75

    Thanks CCT. Everything appears plugged in and working but tried pinging my IP address and timed out on all four attempts - also pinged localhost with no failures. Sure you know more about all this than I do?
  19. CCT

    CCT Newcomer, in training Posts: 3,556

    My last advice: copy the following into Notepad and save as Flush.bat then click on it to activate it.

    echo off

    cd\

    ipconfig /release

    ipconfig /flushdns

    ipconfig /registerdns

    ipconfig /renew

    netsh winsock reset catalog

    netsh int ip reset reset.log

    netsh winsock reset

    cmd /k

    pause


    edit: well, you could try this too: Start, Control Panel, Network Connections, right click on the connection, click Properties, Properies again and make sure both bopxes are set for automatic. Then click advanced abd make sure 'DHCP enabled' appears under IP address and that 'automatic metric' is checked.
  20. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    @echo off

    By the way
  21. CCT

    CCT Newcomer, in training Posts: 3,556

    Lousy cut and paster - good Googler!


    LOL

    :)
  22. emcee47

    emcee47 Newcomer, in training Topic Starter Posts: 75

    Well, thanks again for all your help fellas - unfortunately none of this has worked, so, taking your point about this being your 'last advice', I guess it's now time to get someone in to sit in front of the machine. As I say, I'm very grateful you even tried though ... much appreciated.
  23. anoddball

    anoddball Newcomer, in training

    a couple of thoughts for emcee47

    Hi,

    Just found your posts & thought I'd have a go, if you're still in need.

    You're running Windoze XP Home, my commiserations.

    Your I.P Address seems to be set as 192.168.1.2, is this a manual configuration or assigned by DHCP; if the latter, what is your DHCP server, a classic server or a broadband AP/modem/router? It's worth checking that your DHCP server is actually set to assign IPs and that your Ethernet connection is set to receive them.

    Open Control Panel > Network Connections, right click on your LAN connection & choose 'Properties'. Scroll down the list and double click 'Internet Protocol (TCP/IP)', ensure that 'Obtain an IP Address automatically' is selected, you can assign an alternate manual configuration at this point by choosing the appropriate tab. If you choose to do this, select 'User configuration' and assign an IP (would suggest that you use 192.168.1.2, as I assume your server is 192.168.1.1), assign this as the Default Gateway and the Subnet Mask should automatically be completed with 255.255.255.0. This procedure should (hopefully) allow your Ethernet connection to either be assigned an IP by DHCP or to choose its own which will allow successful Pings and access to any permitted network.

    To set up your DHCP server refer to the documentation that came with any modem/router or Access Point or post the model specs & I'll see what I can find. Also, for Server 2003, 2008, SBS or Apache, supply the details & I'll try & sort a walkthrough for DHCP assignment. In the event you're running both a modem/router/AP AND a classic server, ensure they're not BOTH set to assign IPs by DHCP as this can cause interesting problems.

    Your beep issues are probably either faulty RAM or a graphics issue. It's worth testing your RAM with Memtest 86 (you'll need to Google it as I'm not yet permitted to post a link), unzip, burn the ISO to disc & then either use the boot menu (usually F12) or reconfigure the BIOS to boot from CD/DVD; use a floppy instead, if you have one. The software will run automatically and stress test your RAM, you may not completely follow the results but a pass or fail is obvious.

    Seem to have run out of space, will address the graphics issue shortly.
  24. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Excellent post anoddball :grinthumb although the last reply was 11 days ago ! (and therefore possibly resolved now)
    At least anyone viewing this thread in future may be helpend by it though.
  25. emcee47

    emcee47 Newcomer, in training Topic Starter Posts: 75

    No guys - in actual fact, the problem is still as it was before - but, although the beeps are still present, they are restricting themselves to one in every three restarts now! The 'please wait' hasn't changed. Am very grateful though for this most recent post. Have noticed you're a 'newey' like myself oddball ... but that seems to be where the similarity ends! I'm certainly a dummy in this field whereas you sure seem to know what you're talking about - so will get a translator in and start ploughing through your post! Either way, much obliged to you and will let you know the result ....
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