Solved Pop ups and advertisements plus starthelp.exe

It is cold in minnesnowta and my brain may be frozen

do I click on windows 7: repair install /recommended fix: download here
or do I go thru the How to do a repair install to fix windows 7 instructions?

thanks
 
Did the windows reinstall

Farbar Service Scanner Version: 05-12-2013
Ran by bbkcarver (ATTENTION: The logged in user is not administrator) on 11-12-2013 at 19:02:52
Running from "C:\Users\bbkcarver\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============
Firewall Disabled Policy:
==================

System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.
VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============
Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys
[2010-11-20 21:24] - [2010-11-20 21:24] - 0499712 ____A (Microsoft Corporation) D31DC7A16DEA4A9BAF179F3D6FBDB38C
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2010-11-20 21:24] - [2010-11-20 21:24] - 1924480 ____A (Microsoft Corporation) 509383E505C973ED7534A06B3D19688D
C:\Windows\System32\dnsrslvr.dll
[2010-11-20 21:24] - [2010-11-20 21:24] - 0183296 ____A (Microsoft Corporation) CD55F5355D8F55D44C9F4ED875705BD6
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****
 
Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure Windows Updates are current.

4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

8. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly.

9. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

11. (Windows XP only) Run defrag at your convenience.

12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

13. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

14. Please, let me know, how your computer is doing.
 
More questions
at startup I still get boxes asking if I want to run starthelp.exe and super-charger.exe (I have an msi motherboard)
any idea how to get these beasts

I think I have most everything back to normal

thanks




All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users
->Temp folder emptied: 0 bytes
-> No Temporary Internet Files cache folder defined!

User: bbkcarver
-> No Temporary Internet Files cache folder defined!

User: BBKCARVER II
-> No Temporary Internet Files cache folder defined!

User: Default
-> No Temporary Internet Files cache folder defined!

User: Default User
-> No Temporary Internet Files cache folder defined!

User: Public
-> No Temporary Internet Files cache folder defined!

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 198224042 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 189.00 mb


[EMPTYFLASH]

User: All Users

User: bbkcarver

User: BBKCARVER II

User: Default

User: Default User

User: Public

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: All Users

User: bbkcarver

User: BBKCARVER II

User: Default

User: Default User

User: Public

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.69.0 log created on 12122013_095112
Files\Folders moved on Reboot...
PendingFileRenameOperations files...
Registry entries deleted on Reboot...
 
Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Save, and save it as AutoRuns.txt file to know location.
You must select Text from drop-down menu as a file type:

p4436801.gif


Attach the file to your next reply.
 
Re-run Autoruns, click on "Logon" tab and un-check:

+ "Privoxy"
+ "Super-Charger"

Restart computer.
 
Excellent

thank you

another dumb question

with autoruns you could uncheck something on login page to temporarily keep
something from running and start it back at will?
 
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