Can't d/l Malwarebytes! First, I hope this doesn't upset anyone or go against any rules of this forum. I am actually on my parents computer (yes, I'm over 18...27, in fact). While they are aware I am trying to fix their problems, my dad is especially apprehensive about downloading any "fixes" such as HJT. But after reading for an hour or so online, I believe it will be needed to expose the root cause of the problem(s). So my first question, since there are many many copycats out there, can someone post the actual place to download authentic HJT? Please? I don't want to do any more damage to this computer than alreayd has been done. Second, yesterday I was attempting to download a song on this computer. While they've been having problems lately with IE8 (ever since they updated it), problems have worsened in the last 24 hours. Before, whenever you had IE8 open and chose to manually open a new tab or window, each time that new window would close, IE came up with and error message. Today, pop-ups are appearing out of nowhere. Sometimes they come up with messages (in broken english) that seem to elude that the browser is "infected". When you click the "x" to close the message, it pops up another window. Also, unless a website is manually typed into the address bar, it takes you to a different website. Case in point, I Googled "C:\Program Files\SpyNoMore\SNM.exe /startup" and on the second search page, attempted to go to one of the suggested sites, but as it was going to that page, it automatically changed to some outdoor channel page or something. Typically the ones it will take me to will be sites to "rid" the PC of infected malware (definitely not to be trusted!). Additionally, if I try to go "back" from that site, it takes me to a webpage with a bunch of symbols like this "‹ÿÌVÝnãD" Additionally, I Googled "C:\Program Files\SpyNoMore\SNM.exe /startup" and tried to click on the link provided another link, and it took me to a "Oops! This link appears to be broken" page. Although it isn't. Sorry if so confusing. I'm just using this as a starting point, I suppose. Any help would be greatly appreciated as my parents do not want to resort to a re-format. Thanks!