Pop ups and trojans found

By lotty712
Jul 13, 2008
Topic Status:
Not open for further replies.
  1. backdoor and vundo trojans, help please

    Hi

    When I use internet explorer i get pop ups from various sites,such as inboxstocks and inteletrack. Also, AVG keeps saying i have a trojan [and gives me the options to heal it or remove it to the vault, which i have done numerous times]. Also, for some sites the internet is very slow, and I cant even connect to some sites, and after being on the internet for a while, after searching for something on google, any of the results i click on do not open, it just says 'connnecting' on the tab for ages.

    I have run Hijak This, the log is attached.
    I have also run Panda Active Scan and attached the results of that.

    I also ran the windows one care scanner, which found 4 severe issues and 1 medium issue:
    Severe Issues
    Backdoor:Win32/VB.CCO
    Trojan:Win 32/Vundo.gen!P
    TrojanDownloader:ASX/Wimad.gen!A
    TrojanDownloader:Win32/VB.AAF.remnants

    Medium Issues
    Adware:Win32/AdRotator.A

    hope this helps to work out what the problem is

    I appreciate any help that you may be able to give me
    Thanks in advance
  2. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    Hi lotty712,

    Welcome to Techspot!

    My name is Blind Dragon and I will be helping you with your Malware problem. During the course of our interactions please be sure to follow all instructions carefully, and ask questions if you are unsure of how to proceed at any point.

    Please have a read here-> Is your system infected? Read this before Cleaning or Formatting

    If you decide to clean your system please follow these Viruses/Spyware/Malware, preliminary removal instructions and post back in this thread with the requested logs. There should be at least 3.

    1)MBAM or SAS log
    2)Combofix log
    3)Hijackthis log (Step 15)

    This thread is for the use of lotty712 only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  3. lotty712

    lotty712 Newcomer, in training Topic Starter

    logs attached

    I;ve attached the logs you requested.
    No rootkits were found with the panda anti rootkit
    However, I could not complete steps 13 and 14 as each time i started a scan using AVG, Spybot or AdAware, my laptop would turn itself off or restart.

    Is there anything else that needs to be done?
    Thanks for your help
  4. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    OTMoveit2 by OldTimer
    Please download the OTMoveIt2 by OldTimer.
    • Save it to your desktop.
    • Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
    • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

      Code:
      [b]C:\WINDOWS\system32\CeddKkkj.ini2
      C:\WINDOWS\system32\UFPqYJlm.ini2
      C:\WINDOWS\system32\eMWGOqru.ini2
      C:\WINDOWS\system32\yzxigz.dll
      C:\WINDOWS\system32\mlJYqPFU.dll
      C:\WINDOWS\system32\urqOGWMe.dll
      C:\WINDOWS\system32\ddcBUKBU.dll
      HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0b513a5d-78ab-402e-a462-1fe5c1fab21f}
      HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{75610D5A-1AE3-4088-86A5-8743B85CDFDA}
      HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{C5597149-D482-4D97-B8E3-08C6B3F7AC31}
      HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ddcBUKBU[/b]
    • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
    • Click the red Moveit! button.
    • A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
    • Close OTMoveIt2
    If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
  5. lotty712

    lotty712 Newcomer, in training Topic Starter

    here is the move it log
  6. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    sorry I need a fresh hijackthis also
  7. lotty712

    lotty712 Newcomer, in training Topic Starter

    here's the hijack this log
  8. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    Remove HijackThis entries
    • Run HijackThis
    • Click on the System Scan Only button
    • Put a check beside all of the items listed below (if present):

      O2 - BHO: {f12baf1c-5ef1-264a-e204-ba87d5a315b0} - {0b513a5d-78ab-402e-a462-1fe5c1fab21f} - (no file)
      O2 - BHO: (no name) - {75610D5A-1AE3-4088-86A5-8743B85CDFDA} - (no file)
      O2 - BHO: (no name) - {C5597149-D482-4D97-B8E3-08C6B3F7AC31} - (no file)
    • Close all open windows and browsers/email, etc...
    • Click on the "Fix Checked" button
    • When completed, close the application.

    ------------------------------------------------------------------------

    Update your Java Runtime Environment
    • First try going to Start -> Control Panel -> double click Java
    • Select the Update Tab at the top of the Java console
    • Click the Check for Updates button at the bottom
    • If it finds the newer version (Java 6 Update 7) Follow the on screen instructions (uncheck the yahoo toolbar option)
    • After it installs the newest version Go back to Control Panel -> Add/remove programs (programs and features in vista)
    • Uninstall any older versions of Java

    If for some reason you couldn't update through the above instructions.
    Update your Java Runtime Environment
    • Click the following link
      Java Runtime Environment 6 Update 7
    • The 5th option down is the one you want (click Download)
    • Check the box to agree to terms of service
    • Check the box for your operating system and click 'Download selected'at the bottom
    • After the install Go to Start-> Control Panel-> add/remove programs (Programs and features), and uninstall any old versions
    • Navigate to C:\programfiles\Java -> delete any subfolders except the jre1.6.0_07 folder

    -----------------------------------------------------------------------------

    Download and Run ATF Cleaner
    Download ATF Cleaner by Atribune to your desktop.

    Double-click ATF Cleaner.exe to open it.

    Under Main choose:
    Windows Temp
    Current User Temp
    All Users Temp
    Cookies
    Temporary Internet Files
    Prefetch
    Java Cache

    *The other boxes are optional*
    Then click the Empty Selected button.

    Firefox or Opera:
    Click Firefox or Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    Click Exit on the Main menu to close the program.

    ---------------------------------------------------------------------------------

    Run Kaspersky Online AV Scanner

    Order to use it you have to use Internet Explorer.
    Go to Kaspersky and click the Accept button at the end of the page.

    Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.
    • Read the Requirements and limitations before you click Accept.
    • Allow the ActiveX download if necessary.
    • Once the database has downloaded, click Next.
    • Click on "My Computer"
    • When the scan has completed, click Save Report As...
    • Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
    • Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
    Attach the report into your next reply
  9. lotty712

    lotty712 Newcomer, in training Topic Starter

    i've followed your instructions and attached the kapersky report
  10. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    Let's get rid of this one installer package, then everything else looks good, we can clean up and secure the work you have done. Sorry for the delay

    Launch OTMoveit2 just like before paste this in the box and click the red moveit!
    Code:
    C:\Program Files\Online Services\BTYahoo\HPPre05.msi

    Afterwards click on the green Cleanup! button - this will uninstall the program along with any other tools we may have used that aren't good for day to day cleaning.

    ---------------------------------------------------------------------------------
  11. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
    1. Set correct settings for files
      • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
      • Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
      • If unchecked please check Hide protected operating system files (Recommended)
      • If necessary check "Display content of system folders"
      • If necessary Uncheck Hide file extensions for known file types.
      • Click OK

      clear system restore points

      • This is a good time to clear your existing system restore points and establish a new clean restore point:
        • Go to Start > All Programs > Accessories > System Tools > System Restore
        • Select Create a restore point, and Ok it.
        • Next, go to Start > Run and type in cleanmgr
        • Select the More options tab
        • Choose the option to clean up system restore and OK it.
        This will remove all restore points except the new one you just created.

    2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        • Change the Download signed ActiveX controls to Prompt
        • Change the Download unsigned ActiveX controls to Disable
        • Change the Initialize and script ActiveX controls not marked as safe to Disable
        • Change the Installation of desktop items to Prompt
        • Change the Launching programs and files in an IFRAME to Prompt
        • Change the Navigate sub-frames across different domains to Prompt
        • When all these settings have been made, click on the OK button.
        • If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.
    3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

      See this link for a listing of some online & their stand-alone antivirus programs:

      Virus, Spyware, and Malware Protection and Removal Resources

    4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

      For a tutorial on Firewalls and a listing of some available ones see the link below:

      Understanding and Using Firewalls

    6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.This is done in Vista through control panel -> windows updates.

    7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

      A tutorial on installing & using this product can be found here:

      Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

    8. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    9. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.

    here are some additional utilities that will enhance your safety

    • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
    • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
    • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
    • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
      Using Winpatrol to protect your computer from malicious software
  12. lotty712

    lotty712 Newcomer, in training Topic Starter

    ok, i've followed all your instructions
    thank you so much for your help! :D
  13. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    Anytime - stay safe :grinthumb

    Regards,

    BD
     
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