TechSpot

Popups with fake security warning and redirected links

By tgudroe
Aug 20, 2011
  1. I have another post regarding my desktop but now my laptop is infected. I get popup windows with fake security warnings when I go to my banking website and my search links are being redirected in IE 9 . I am running windows 7. I was unable to run gmer as it keeps stalling during the scan. I tried running in safe mode with no success. Here are the other scans:

    Malwarebytes' Anti-Malware 1.35
    Database version: 1904
    Windows 6.1.7601 Service Pack 1

    8/19/2011 7:54:40 PM
    mbam-log-2011-08-19 (19-54-40).txt

    Scan type: Quick Scan
    Objects scanned: 56677
    Time elapsed: 2 minute(s), 28 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)


    .
    DDS (Ver_2011-06-23.01) - NTFSAMD64
    Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
    Run by Rebecca at 8:51:49 on 2011-08-20
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4056.2610 [GMT -4:00]
    .
    AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
    SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Alwil Software\Avast5\AvastUI.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Windows\system32\WUDFHost.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10t_ActiveX.exe
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\servicing\TrustedInstaller.exe
    C:\Windows\SysWOW64\ctfmon.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\SysWOW64\cmd.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\SysWOW64\cscript.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/
    uInternet Settings,ProxyOverride = *.local
    uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    BHO: TextLinks Class: {d9291f9e-7010-4d7a-8df6-455deef8ef51} - C:\Program Files (x86)\LivingPlay\lplaytl.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    TB: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    uRun: [Google Update] "C:\Users\Rebecca\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    mRun: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
    IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: DhcpNameServer = 10.0.1.1
    TCP: Interfaces\{ABAA6456-B09B-4E88-A776-F32C48765B95} : DhcpNameServer = 10.0.1.1
    TCP: Interfaces\{ABAA6456-B09B-4E88-A776-F32C48765B95}\140707C65602E4564777F627B602169343265393 : DhcpNameServer = 10.0.1.1
    TCP: Interfaces\{ABAA6456-B09B-4E88-A776-F32C48765B95}\845524 : DhcpNameServer = 209.18.47.61 209.18.47.62
    TCP: Interfaces\{ABAA6456-B09B-4E88-A776-F32C48765B95}\C696E6B6379737 : DhcpNameServer = 209.18.47.61 209.18.47.62
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    BHO-X64: Ask Toolbar BHO - No File
    BHO-X64: TextLinks Class: {D9291F9E-7010-4D7A-8DF6-455DEEF8EF51} - C:\Program Files (x86)\LivingPlay\lplaytl.dll
    BHO-X64: LivingPlay Text - No File
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    TB-X64: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
    TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    mRun-x64: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\Rebecca\AppData\Roaming\Mozilla\Firefox\Profiles\4yipbwje.default\
    FF - prefs.js: browser.search.selectedEngine - Google
    FF - prefs.js: browser.startup.homepage - www.google.com
    FF - prefs.js: keyword.URL - hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=IJBME&o=102809&locale=en_US&apn_uid=6530BC8D-82ED-4AD5-BBFE-75B8D8A741C0&apn_ptnrs=4M&apn_sauid=DBC8C9F7-E386-4441-AA13-BFE6F7AFEA0F&apn_dtid=YYYYYYYYUS&q=
    FF - prefs.js: network.proxy.type - 0
    FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
    FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.57\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.65\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: C:\Program Files (x86)\LivingPlay\nplplaypop.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
    FF - plugin: C:\Users\Rebecca\AppData\Local\Google\Update\1.3.21.65\npGoogleUpdate3.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 aswSnx;aswSnx;C:\Windows\system32\drivers\aswSnx.sys --> C:\Windows\system32\drivers\aswSnx.sys [?]
    R1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys --> C:\Windows\system32\drivers\aswSP.sys [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
    R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]
    R2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys --> C:\Windows\system32\drivers\aswFsBlk.sys [?]
    R2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys --> C:\Windows\system32\drivers\aswMonFlt.sys [?]
    R2 avast! Antivirus;avast! Antivirus;C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [2011-8-19 42184]
    R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
    R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-4-17 136176]
    S2 RelevantKnowledge;RelevantKnowledge;C:\Program Files (x86)\RelevantKnowledge\rlservice.exe /service --> C:\Program Files (x86)\RelevantKnowledge\rlservice.exe [?]
    S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-4-17 136176]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
    .
    =============== Created Last 30 ================
    .
    2011-08-20 00:45:40 539968 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight-2\SpotlightResources.dll
    2011-08-19 22:54:24 600920 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
    2011-08-19 13:03:13 8862544 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{6CE8B115-3FC7-4A18-ACE6-8F9E269EBC4E}\mpengine.dll
    2011-08-09 23:57:53 288768 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
    2011-08-05 11:39:10 -------- d-----w- C:\Program Files (x86)\Registry Winner
    2011-07-27 15:47:37 72080 ----a-w- C:\Users\Rebecca\g2mdlhlpx.exe
    2011-07-27 15:43:32 -------- d-----w- C:\Program Files (x86)\Citrix
    2011-07-27 10:36:39 -------- d-----w- C:\Users\Rebecca\Malware Scan
    2011-07-27 10:07:11 -------- d-----w- C:\Users\Rebecca\AppData\Roaming\Malwarebytes
    2011-07-27 10:07:09 15504 ----a-w- C:\Windows\SysWow64\drivers\mbam.sys
    2011-07-27 10:07:07 38496 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
    2011-07-27 10:07:06 -------- d-----w- C:\ProgramData\Malwarebytes
    2011-07-27 10:07:06 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    .
    ==================== Find3M ====================
    .
    2011-07-22 05:42:23 2303488 ----a-w- C:\Windows\System32\jscript9.dll
    2011-07-22 05:36:16 1389056 ----a-w- C:\Windows\System32\wininet.dll
    2011-07-22 05:32:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
    2011-07-22 02:54:43 1797632 ----a-w- C:\Windows\SysWow64\jscript9.dll
    2011-07-22 02:48:26 1126912 ----a-w- C:\Windows\SysWow64\wininet.dll
    2011-07-22 02:44:36 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2011-07-16 05:41:50 362496 ----a-w- C:\Windows\System32\wow64win.dll
    2011-07-16 05:41:49 243200 ----a-w- C:\Windows\System32\wow64.dll
    2011-07-16 05:41:49 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
    2011-07-16 05:39:10 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
    2011-07-16 05:37:12 421888 ----a-w- C:\Windows\System32\KernelBase.dll
    2011-07-16 04:29:19 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
    2011-07-16 04:26:00 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
    2011-07-16 04:25:37 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
    2011-07-16 04:24:23 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
    2011-07-16 04:24:22 272384 ----a-w- C:\Windows\SysWow64\KernelBase.dll
    2011-07-16 02:21:44 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
    2011-07-16 02:21:41 2048 ----a-w- C:\Windows\SysWow64\user.exe
    2011-07-16 02:17:19 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
    2011-07-16 02:17:19 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
    2011-07-16 02:17:19 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
    2011-07-16 02:17:19 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
    2011-07-04 11:43:53 40112 ----a-w- C:\Windows\avastSS.scr
    2011-07-04 11:32:24 64856 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
    2011-07-03 23:43:06 175616 ----a-w- C:\Windows\System32\msclmd.dll
    2011-07-03 23:43:06 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll
    2011-06-24 05:34:53 214528 ----a-w- C:\Windows\System32\winsrv.dll
    2011-06-24 05:25:49 338432 ----a-w- C:\Windows\System32\conhost.exe
    2011-06-23 05:43:12 5561216 ----a-w- C:\Windows\System32\ntoskrnl.exe
    2011-06-23 04:33:57 3967872 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
    2011-06-23 04:33:57 3912576 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
    2011-06-21 06:34:00 1923968 ----a-w- C:\Windows\System32\drivers\tcpip.sys
    2011-06-15 21:47:57 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2011-06-15 10:02:23 212992 ----a-w- C:\Windows\System32\odbctrac.dll
    2011-06-15 10:02:23 163840 ----a-w- C:\Windows\System32\odbccp32.dll
    2011-06-15 10:02:23 106496 ----a-w- C:\Windows\System32\odbccu32.dll
    2011-06-15 10:02:23 106496 ----a-w- C:\Windows\System32\odbccr32.dll
    2011-06-15 08:55:19 86016 ----a-w- C:\Windows\SysWow64\odbccu32.dll
    2011-06-15 08:55:19 81920 ----a-w- C:\Windows\SysWow64\odbccr32.dll
    2011-06-15 08:55:19 319488 ----a-w- C:\Windows\SysWow64\odbcjt32.dll
    2011-06-15 08:55:19 163840 ----a-w- C:\Windows\SysWow64\odbctrac.dll
    2011-06-15 08:55:19 122880 ----a-w- C:\Windows\SysWow64\odbccp32.dll
    2011-06-11 03:07:25 3137536 ----a-w- C:\Windows\System32\win32k.sys
    2011-05-24 23:14:10 270720 ------w- C:\Windows\System32\MpSigStub.exe
    2011-05-24 11:42:55 404480 ----a-w- C:\Windows\System32\umpnpmgr.dll
    2011-05-24 10:40:05 64512 ----a-w- C:\Windows\SysWow64\devobj.dll
    2011-05-24 10:40:05 44544 ----a-w- C:\Windows\SysWow64\devrtl.dll
    2011-05-24 10:39:38 145920 ----a-w- C:\Windows\SysWow64\cfgmgr32.dll
    2011-05-24 10:37:54 252928 ----a-w- C:\Windows\SysWow64\drvinst.exe
    .
    ============= FINISH: 8:52:26.47 ===============


    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-06-23.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 4/13/2011 4:14:39 PM
    System Uptime: 8/20/2011 8:16:05 AM (0 hours ago)
    .
    Motherboard: Dell Inc. | | 0G848F
    Processor: Pentium(R) Dual-Core CPU T4300 @ 2.10GHz | Microprocessor | 2100/200mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 466 GiB total, 427.655 GiB free.
    D: is CDROM ()
    E: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP59: 7/20/2011 6:38:20 AM - Installed iTunes
    RP60: 7/22/2011 3:32:33 PM - Windows Update
    RP61: 7/26/2011 6:55:00 PM - Windows Update
    RP62: 8/2/2011 5:31:51 PM - Windows Update
    RP63: 8/5/2011 8:40:23 PM - Windows Update
    RP64: 8/9/2011 7:56:59 PM - Windows Update
    RP65: 8/12/2011 6:57:54 PM - Windows Update
    RP66: 8/12/2011 9:40:30 PM - Windows Update
    RP67: 8/16/2011 6:30:54 AM - Windows Update
    RP68: 8/19/2011 9:02:52 AM - Windows Update
    .
    ==== Installed Programs ======================
    .
    Update for Microsoft Office 2007 (KB2508958)
    Adobe Flash Player 10 ActiveX
    Adobe Reader X (10.1.0)
    Apple Application Support
    Apple Software Update
    Ask Toolbar
    avast! Free Antivirus
    Coupon Printer for Windows
    Free PDF Tablet 0.1
    Google Chrome
    Google Earth
    Google Toolbar for Internet Explorer
    Google Update Helper
    GoToMeeting 4.8.0.723
    Java Auto Updater
    Java(TM) 6 Update 26
    LivingPlay
    Malwarebytes' Anti-Malware
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Small Business 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Mozilla Firefox 4.0.1 (x86 en-US)
    QuickTime
    Search Toolbar
    Security Update for 2007 Microsoft Office System (KB2288621)
    Security Update for 2007 Microsoft Office System (KB2288931)
    Security Update for 2007 Microsoft Office System (KB2345043)
    Security Update for 2007 Microsoft Office System (KB2509488)
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB976321)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft Office 2007 System (KB2541012)
    Security Update for Microsoft Office Excel 2007 (KB2541007)
    Security Update for Microsoft Office InfoPath 2007 (KB979441)
    Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
    Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
    Security Update for Microsoft Office Publisher 2007 (KB2284697)
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB2344993)
    Update for 2007 Microsoft Office System (KB2284654)
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 System (KB2539530)
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office Outlook 2007 (KB2509470)
    Update for Microsoft Office Outlook 2007 Help (KB963677)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Publisher 2007 Help (KB963667)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Update for Outlook 2007 Junk Email Filter (KB2586924)
    .
    ==== Event Viewer Messages From Past Week ========
    .
    8/19/2011 8:31:16 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
    8/19/2011 8:31:11 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
    8/19/2011 8:31:11 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
    8/19/2011 8:31:04 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
    8/19/2011 8:31:04 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
    8/19/2011 8:31:00 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    8/19/2011 8:30:53 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
    8/19/2011 8:30:46 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD aswRdr aswSnx aswSP aswTdi DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
    8/19/2011 8:30:46 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    8/19/2011 8:30:46 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
    8/19/2011 8:30:46 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
    8/19/2011 8:30:46 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
    8/19/2011 8:30:46 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
    8/19/2011 8:30:46 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
    8/19/2011 8:30:46 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    8/19/2011 8:30:46 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    8/19/2011 8:30:46 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    8/19/2011 8:30:46 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
    8/16/2011 6:03:04 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} and APPID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} to the user Rebecca-PC\Rebecca SID (S-1-5-21-2943638671-3963854735-633773326-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    .
    ==== End Of File ===========================
     
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Good Morning! Thank you for letting us know this is a different computer. I'm helping you on the other thread.

    Give me a few minutes to check these logs and I'll be back with instructions.
     
  3. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Okay, so far I'm seeing malware but it is not the same as the desktop.

    The popups, at least in part are most likely the adware that Living Play puts on the system when you download games from that site. From Living Play Support:
    And I do recommend that you uninstall Living Play then delete the program folder using Windows Explorer for C:\Program Files (x86)\LivingPlay
    ===============================
    There are also multiple entries for the AskBar This is foistware, not a virus or spyware, but either bundled with another unrelated programs you downloaded or pre-checked on the download screen. It should also be uninstalled and the program folder deleted.

    I will be removing registry entries for both of the above after you run Combofix:
    -------------------------------------
    Please note: If you have previously run Combofix and it's still on the system, please uninstall it. Then download the current version and do the scan: Uninstall directions, if needed
    • Click START> then RUN
    • Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    --------------------------------------
    Download Combofix from HERE or HERE and save to the desktop
    • Double click combofix.exe & follow the prompts.
    • ComboFix will check to see if the Microsoft Windows Recovery Console is installed. It is recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode if needed.
      **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
    • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
    • Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    • .Click on Yes, to continue scanning for malware
    • .If Combofix asks you to update the program, allow
    • .Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • .Close any open browsers.
    • .Double click combofix.exe[​IMG] & follow the prompts to run.
    • When the scan completes , a report will be generated-it will open a text window. Please paste the C:\ComboFix.txt in next reply..
    Re-enable your Antivirus software.

    Note 1:Do not mouse-click Combofix's window while it is running. That may cause it to stall.
    Note 2: ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
    Note 3: Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
    Note 4: CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
    Note 5: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion", restart computer to fix the issue.
    ===============================
    Go ahead with this online virus scan also:
    • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
      ESETOnlineScan
    • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
      [o] Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
      [o] Double click on the [​IMG]on your desktop.
    • Check 'Yes I accept terms of use.'
    • Click Start button
    • Accept any security warnings from your browser.
      [​IMG]
    • Uncheck 'Remove found threats'
    • Check 'Scan archives/
    • Leave remaining settings as is.
    • Press the Start button.
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please wait for the scan to finish.
    • When the scan completes, press List of found threats
    • Push Export of text file and save the file to your desktop using a unique name, such as ESETScan. Paste this log in your next reply.
    • Push the Back button
    • Push Finish

    NOTE: If no malware is found then no log will be produced. Let me know if this is the case.
    ===============================
    A Note: Although we may be running some of the same scans on both computers, what I do with the results in the logs will be different. But don't anticipate what I may have you do next on either system because that will depend on what's in the logs.
    ========================================
    And a reminder:
    My Guidelines: please read and follow:
    • Be patient. Malware cleaning takes time and I am also working with other members while I am helping you.
    • Read my instructions carefully. If you don't understand or have a problem, ask me.
    • If you have questions, or if a program doesn't work, stop and tell me about it. Don't try to get around it yourself.
    • Follow the order of the tasks I give you. Order is crucial in cleaning process.
    • File sharing programs should be uninstalled or disabled during the cleaning process..
    • Observe these:
      [o] Don't use any other cleaning programs or scans while I'm helping you.
      [o] Don't use a Registry cleaner or make any changes in the Registry.
      [o] Don't download and install new programs- except those I give you.
    • Please let me know if there is any change in the system.

    If I don't get a reply from you in 5 days, the thread will be closed. If your problem persist, you can send a PM to reopen it.
    =====================================
     
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