Possible DNS or Adapter problem?

By willywinky
Aug 25, 2008
Topic Status:
Not open for further replies.
  1. Hi,

    I have a Cable/DSL connection with a router. I have resisted the temptation to make it a wi-fi connection just to preserve the quality of the connection.

    Now, this is a peculiar problem I am facing.. Looks like it is a DNS issue.

    My connection is ok - it connects on start-up, the router shows all the necessary lights including the ADSL one.


    But the webpages do not open. Has my network adapter failed? I tried ipconfig/release but it says that there is no adapter found.

    Here is what the diagnostic tool tells me (i have marked in bold whatever I felt was important. also attaching minidumps


    Modems


    Network Adapters
    [00000001] VIA Rhine II Fast Ethernet Adapter FAILED
    Caption = [00000001] VIA Rhine II Fast Ethernet Adapter
    DatabasePath = %SystemRoot%\System32\drivers\etc
    DefaultIPGateway = 192.168.1.1(Same Subnet) (PASSED)
    Description = VIA Compatable Fast Ethernet Adapter - Packet Scheduler Miniport
    DHCPEnabled = FALSE
    DNSEnabledForWINSResolution = FALSE
    DNSHostName = winxp1
    DNSServerSearchOrder (FAILED)
    203.94.227.70 (FAILED)
    Pinging 203.94.227.70 with 32 bytes of data:
    Destination net unreachable.
    Destination net unreachable.
    Destination net unreachable.
    Destination net unreachable.
    Ping statistics for 203.94.227.70:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
    203.94.243.70 (FAILED)
    Pinging 203.94.243.70 with 32 bytes of data:
    Destination net unreachable.
    Destination net unreachable.
    Destination net unreachable.
    Destination net unreachable.
    Ping statistics for 203.94.243.70:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
    DomainDNSRegistrationEnabled = FALSE
    FullDNSRegistrationEnabled = TRUE
    GatewayCostMetric = 20
    Index = 1
    IPAddress = 192.168.XX.XXX (deliberately hidden) (PASSED)
    IPConnectionMetric = 20
    IPEnabled = TRUE
    IPFilterSecurityEnabled = FALSE
    IPSubnet = 255.255.255.0
    IPXEnabled = FALSE
    MACAddress = 00:13:D3:9E:1F:F4
    ServiceName = FER^X86V
    SettingID = {434FF642-8D62-482B-9188-411F3D55A67D}
    TcpipNetbiosOptions = 0
    WINSEnableLMHostsLookup = TRUE
  2. jobeard

    jobeard TS Ambassador Posts: 13,352   +301

    >>DHCPEnabled = FALSE

    I'll look at the dumps, but you need DHCP to be active;
    in the NIC settings, be sure that Dynamic is set for IP address as well as DNS

    [edit]
    Mini081708-01.dmp: BugCheck 1000008E, {c0000005, bf81708a, f0e2a248, 0}
    Probably caused by : win32k.sys
    PROCESS_NAME: Explorer.EXE

    the stack reflects video operations

    >PLEASE get more info about the Error in Event Viewer


    Mini081708-02.dmp: BugCheck 1000000A, {c1dd2ff4, 2, 0, 804e65de}
    IRQL_NOT_LESS_OR_EQUAL (a)
    IMAGE_NAME: ntoskrnl.exe

    Mini081708-03.dmp BugCheck 100000D1, {884dc2cd, 2, 0, 884dc2cd}
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    IMAGE_NAME: ntoskrnl.exe

    Mini081708-04.dmp BugCheck 100000D1, {884dc2cd, 2, 0, 884dc2cd}
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    IMAGE_NAME: ntoskrnl.exe

    Mini082508-01.dmp BugCheck 1000000A, {c1dd2ff4, 2, 0, 804e65de}
    IRQL_NOT_LESS_OR_EQUAL (a)
    PROCESS_NAME: LSASS.EXE

    All be the last are from 08-17 showing four failures that day and then one failure eight days latter.
    I would assume you did not use the system during those eight days.

    Assuming no changes to the system have been made, then IRQ issues usually implicate memory going bad.

    Get a copy of memtest from TS Downloads and test your system

    [/edit]
  3. raybay

    raybay TechSpot Evangelist Posts: 10,716   +6

    Also check all of your settings for Internet Explorer, Firefox, Safari, or Opera. Sometimes the best way is to go back to default and start over.
  4. willywinky

    willywinky Newcomer, in training Topic Starter

    thanks all for your help and suggestions. I shall try them out and post the results here. Thanks again.
  5. willywinky

    willywinky Newcomer, in training Topic Starter

    Changing Settings

    Hi jobeard,

    thanks for your assist. i am a novice at these things - so would need some more help - my queries in green

  6. willywinky

    willywinky Newcomer, in training Topic Starter

    Thanks raybay, jobeard - the issue is resolved. it was indeed a RAM and a damaged fan issue.
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.