TechSpot

Possible Malware - Internet Explorer Issues

Inactive
By bradnyk
Aug 13, 2013
Topic Status:
Not open for further replies.
  1. Hi there,

    I think I have some kind of malware infection, but I can't seem to find it with any antivirus/antimalware program. I run Windows 7 Professional and Avast! free antivirus. I have very odd behavior in Internet Explorer 10:
    1) I cannot download any files in Internet Explorer. When I click to download a file (say, FILENAME.ZIP), it tries to download a file with the extension name added with an underscore (so, it will ask me do I want to open or save FILENAME_ZIP instead of FILENAME.ZIP). No matter what choice I click -- Save, Open, Etc -- it does not respond, and no file ever downloads.

    2) Opens in the "View" menu do not work. So, if I go to View -> Source, or View -> Refresh, or View -> Full Screen, nothing happens.

    3) I ran CCleaner and deleted all temporary files from IE10. After doing so, Internet Explorer worked perfectly for about 10 minutes. Then it reverted to the same behavior described above. I repeated CCleaner/deleting temporary files, and again the problem was fixed temporarily. However, it continues to return.

    4) I cannot run Combofix, but this is a problem I've had on every computer I've ever used. I don't know what the problem is, but Combofix has never worked for me, on any computer (I have two desktops and a laptop). It reaches the point where it creates a System Restore, or something like that, and then freezes.

    Here are my logs from MalwareBytes and DDS.

    MALWAREBYTES:
    Malwarebytes Anti-Malware (PRO) 1.75.0.1300
    www.malwarebytes.org

    Database version: v2013.08.12.07

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 10.0.9200.16635
    Bradley :: BRADLEY-PC [administrator]

    Protection: Disabled

    8/13/2013 1:55:06 AM
    mbam-log-2013-08-13 (01-55-06).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 253610
    Time elapsed: 1 minute(s), 50 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)



    DDS
    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 10.0.9200.16635 BrowserJavaVersion: 10.25.2
    Run by Bradley at 1:57:31 on 2013-08-13
    Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8175.4818 [GMT -4:00]
    .
    AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
    SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\system32\atiesrxx.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\atieclxx.exe
    C:\Program Files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\System32\svchost.exe -k NetworkService
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Program Files (x86)\Juniper Networks\Common Files\dsNcService.exe
    C:\Program Files (x86)\Common Files\AOL\1321154359\ee\aolsoftware.exe
    C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
    C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
    C:\Program Files\AVAST Software\Avast\AvastUI.exe
    C:\Program Files (x86)\Citrix\Receiver\Receiver.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
    C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Windows\system32\wbem\WmiApSrv.exe
    C:\Program Files (x86)\Citrix\SelfServicePlugin\SelfServicePlugin.exe
    C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\AOL Desktop 9.6\waol.exe
    C:\Program Files (x86)\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files (x86)\AOL Desktop 9.6\shellmon.exe
    C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
    C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
    C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
    C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files (x86)\Skype\Phone\Skype.exe
    C:\Program Files (x86)\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
    C:\Program Files (x86)\AOL Desktop 9.6\AOLBrowser\aolbrowser.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Users\Bradley\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Windows\notepad.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\System32\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/
    uSearch Bar = Preserve
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
    BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
    BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    EB: Developer Tools: {1A6FE369-F28C-4AD9-A3E6-2BCB50807CF1} - C:\Program Files (x86)\Internet Explorer\iedvtool.dll
    mRun: [HostManager] C:\Program Files (x86)\Common Files\AOL\1321154359\ee\AOLSoftware.exe
    mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
    mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"
    mRun: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
    mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    mRun: [IJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE
    uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableLUA = dword:0
    mPolicies-System: EnableUIADesktopToggle = dword:0
    mPolicies-System: PromptOnSecureDesktop = dword:0
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {A6AD2813-EDAC-4CAA-B7A3-431EC0758C2D} - hxxps://hosting.id-edd.com/Relativity/ActiveX/webclientmanager.cab
    DPF: {CAFEEFAC-0015-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_21-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    TCP: NameServer = 192.168.1.1
    TCP: Interfaces\{476A6DBF-00D6-4F73-97BB-21E740883847} : DHCPNameServer = 192.168.1.1
    TCP: Interfaces\{DD7AE06B-2B13-452E-B117-53E05E25DC7E}\D4F62696C6560284F6473707F6470213230393 : DHCPNameServer = 10.0.0.1
    Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
    Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
    Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
    Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
    Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
    Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
    Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
    Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
    Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
    Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
    Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
    Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
    Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
    Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
    Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
    Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
    AppInit_DLLs= C:\PROGRA~2\Citrix\ICACLI~1\RSHook.dll
    mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
    x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
    x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
    x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
    x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
    x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    x64-Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
    x64-Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
    x64-Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
    x64-Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
    x64-Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
    x64-Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
    x64-Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
    x64-Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
    x64-Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
    x64-Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
    x64-Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
    x64-Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
    x64-Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
    x64-Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
    x64-Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
    x64-Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
    x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\Bradley\AppData\Roaming\Mozilla\Firefox\Profiles\xtzfh6c4.default\
    FF - prefs.js: browser.search.defaulturl -
    FF - prefs.js: browser.search.selectedEngine -
    FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
    FF - prefs.js: network.proxy.type - 0
    FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
    FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
    FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Air\nppdf32.dll
    FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
    FF - plugin: C:\Program Files (x86)\Citrix\ICA Client\npicaN.dll
    FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
    FF - plugin: C:\Users\Bradley\AppData\Local\Google\Update\1.3.21.153\npGoogleUpdate3.dll
    FF - plugin: C:\Users\Bradley\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
    FF - plugin: C:\Users\Bradley\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
    FF - plugin: C:\Users\Bradley\AppData\Roaming\Mozilla\plugins\npo1d.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_94.dll
    FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
    FF - ExtSQL: 2013-07-17 01:20; {DDC359D1-844A-42a7-9AA1-88A850A938A8}; C:\Users\Bradley\AppData\Roaming\Mozilla\Firefox\Profiles\xtzfh6c4.default\extensions\{DDC359D1-844A-42a7-9AA1-88A850A938A8}.xpi
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 aswRvrt;aswRvrt;C:\Windows\System32\drivers\aswRvrt.sys [2013-3-13 65336]
    R0 aswVmm;aswVmm;C:\Windows\System32\drivers\aswVmm.sys [2013-3-13 189936]
    R0 ntcdrdrv;ntcdrdrv;C:\Windows\System32\drivers\ntcdrdrv.sys [2011-11-16 25680]
    R1 aswKbd;aswKbd;C:\Windows\System32\drivers\aswKbd.sys [2012-11-30 21136]
    R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2012-11-23 1030952]
    R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2012-11-23 378944]
    R1 ctxusbm;Citrix USB Monitor Driver;C:\Windows\System32\drivers\ctxusbm.sys [2012-4-25 93272]
    R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\Windows\System32\drivers\dtsoftbus01.sys [2012-4-18 283200]
    R1 RapportCerberus_53984;RapportCerberus_53984;C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\53984\RapportCerberus64_53984.sys [2013-6-23 588048]
    R1 RapportEI64;RapportEI64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2013-6-18 229040]
    R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-1-13 204288]
    R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2012-11-23 33400]
    R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2012-11-23 80816]
    R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-6-8 46808]
    R2 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2012-8-23 13672]
    R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-1-7 418376]
    R2 RapportMgmtService;Rapport Management Service;C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2013-6-18 1124632]
    R2 TeamViewer8;TeamViewer 8;C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe [2013-6-26 4153184]
    R2 UMVPFSrv;UMVPFSrv;C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe [2012-1-18 450848]
    R2 vpnagent;Cisco AnyConnect VPN Agent;C:\Program Files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe [2012-6-19 645088]
    R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2012-1-13 93712]
    R3 EtronHub3;Etron USB 3.0 Extensible Hub Driver;C:\Windows\System32\drivers\EtronHub3.sys [2011-8-17 57088]
    R3 EtronXHCI;Etron USB 3.0 Extensible Host Controller Driver;C:\Windows\System32\drivers\EtronXHCI.sys [2011-3-7 80384]
    R3 ICCWDT;Intel(R) Watchdog Timer Driver (Intel(R) WDT);C:\Windows\System32\drivers\ICCWDT.sys [2010-8-18 26136]
    R3 ICTDrv;ICTDrv;C:\Windows\System32\drivers\ICTDrv.sys [2010-9-15 21504]
    R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2012-2-17 25928]
    R3 RRNetCapMP;RRNetCapMP;C:\Windows\System32\drivers\rrnetcap.sys [2013-7-15 37480]
    R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-11-17 565352]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 IHA_MessageCenter;IHA_MessageCenter;C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2012-8-3 352248]
    S2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-1-7 701512]
    S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-6-21 162408]
    S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2010-11-21 71168]
    S3 etdrv;etdrv;C:\Windows\etdrv.sys [2011-8-2 25640]
    S3 GVTDrv64;GVTDrv64;C:\Windows\GVTDrv64.sys [2011-8-2 30528]
    S3 LVUVC64;Logitech HD Webcam C615(UVC);C:\Windows\System32\drivers\lvuvc64.sys [2012-1-18 4865568]
    S3 Mv_Process;Marvell process notification.;C:\Windows\SysWOW64\Mv_Process.sys [2011-2-24 14376]
    S3 RapportKE64;RapportKE64;C:\Windows\System32\drivers\RapportKE64.sys [2013-1-14 236688]
    S3 RapportPG64;RapportPG64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2013-6-18 357712]
    S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-11-24 19456]
    S3 RRNetCap;RRNetCap Service;C:\Windows\System32\drivers\rrnetcap.sys [2013-7-15 37480]
    S3 RTL8192su;RNX-N180UBE Wireless LAN 802.11n USB 2.0 Network Adapter;C:\Windows\System32\drivers\rtl8192su.sys [2012-11-3 676864]
    S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
    S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
    S3 taphss6;Anchorfree HSS VPN Adapter;C:\Windows\System32\drivers\taphss6.sys [2013-6-20 42184]
    S3 tapoas;TAP-Win32 Adapter OAS;C:\Windows\System32\drivers\tapoas.sys [2012-7-15 30720]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-11-24 57856]
    S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2012-11-24 30208]
    S3 visctap0901;Viscosity Virtual Adapter V9.1;C:\Windows\System32\drivers\visctap0901.sys [2013-7-19 38856]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-8-2 1255736]
    S4 Marvell Storage Management;Marvell Storage Management Service;C:\Program Files (x86)\Marvell\storage\svc\mvraidsvc.exe [2011-2-25 345128]
    S4 MSUWebService;MSU Web Service;C:\Program Files (x86)\Marvell\storage\Apache2\bin\httpd.exe [2010-9-1 24645]
    S4 Realtek11nSU;Realtek11nSU;C:\Program Files (x86)\RNX-N180UBE 11n USB Wireless LAN Utility\RtlService.exe [2012-11-3 40960]
    .
    =============== Created Last 30 ================
    .
    2013-08-12 06:27:14--------d-----w-C:\ProgramData\Canon IJ Network Tool
    2013-08-12 06:27:13321024----a-w-C:\Windows\SysWow64\CNC_BLL.dll
    2013-08-12 06:27:1315872----a-w-C:\Windows\SysWow64\CNHMCA.dll
    2013-08-12 06:27:13103936----a-w-C:\Windows\SysWow64\CNC_BLU.dll
    2013-08-12 06:27:11--------d--h--w-C:\ProgramData\CanonIJFAX
    2013-08-12 06:20:1330208----a-w-C:\Windows\System32\Spool\prtprocs\x64\CNMPDBL.DLL
    2013-08-12 06:20:1330208----a-w-C:\Windows\System32\Spool\prtprocs\x64\2_CNMPDBL.DLL
    2013-08-12 06:20:1330208----a-w-C:\Windows\System32\Spool\prtprocs\x64\1_CNMPDBL.DLL
    2013-08-12 06:20:13101888----a-w-C:\Windows\System32\Spool\prtprocs\x64\CNMPPBL.DLL
    2013-08-12 06:20:11366080----a-w-C:\Windows\System32\CNC_BLL.dll
    2013-08-12 06:20:11282624----a-w-C:\Windows\System32\CNC_BLC.dll
    2013-08-12 06:20:1117920----a-w-C:\Windows\System32\CNHMCA6.dll
    2013-08-12 06:20:11106496----a-w-C:\Windows\System32\CNC_BLI.dll
    2013-08-12 06:20:06390656----a-w-C:\Windows\System32\CNMLMBL.DLL
    2013-08-12 06:20:04303104----a-w-C:\Windows\System32\CNCALBL.DLL
    2013-08-12 06:19:53--------d-----w-C:\Windows\System32\STRING
    2013-08-12 06:16:05--------d--h--w-C:\ProgramData\CanonIJETV
    2013-08-12 06:15:50--------d-----w-C:\Program Files (x86)\Canon
    2013-08-10 03:52:29--------d-----w-C:\Windows\System32\MRT
    2013-08-03 16:37:09--------d-----w-C:\ProgramData\Viewpoint
    2013-08-03 16:37:09--------d-----w-C:\Program Files (x86)\Viewpoint
    2013-07-28 02:37:02--------d-sh--w-C:\$RECYCLE.BIN
    2013-07-26 09:32:399460976----a-w-C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{380F970E-C33F-488F-8842-41BB37647593}\mpengine.dll
    2013-07-15 07:29:1447240----a-w-C:\Windows\System32\drivers\tbhsd.sys
    2013-07-15 07:29:0337480----a-w-C:\Windows\System32\drivers\rrnetcap.sys
    .
    ==================== Find3M ====================
    .
    2013-08-10 05:37:4271048----a-w-C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2013-08-10 05:37:42692104----a-w-C:\Windows\SysWow64\FlashPlayerApp.exe
    2013-06-27 19:26:55189936----a-w-C:\Windows\System32\drivers\aswVmm.sys
    2013-06-27 19:26:551030952----a-w-C:\Windows\System32\drivers\aswSnx.sys
    2013-06-26 07:28:0896168----a-w-C:\Windows\SysWow64\WindowsAccessBridge-32.dll
    2013-06-26 07:28:07867240----a-w-C:\Windows\SysWow64\npDeployJava1.dll
    2013-06-26 07:28:07789416----a-w-C:\Windows\SysWow64\deployJava1.dll
    2013-06-21 01:09:4642184----a-w-C:\Windows\System32\drivers\taphss6.sys
    2013-06-18 20:14:30236688----a-w-C:\Windows\System32\drivers\RapportKE64.sys
    2013-06-11 23:43:371767936----a-w-C:\Windows\SysWow64\wininet.dll
    2013-06-11 23:43:002877440----a-w-C:\Windows\SysWow64\jscript9.dll
    2013-06-11 23:42:5861440----a-w-C:\Windows\SysWow64\iesetup.dll
    2013-06-11 23:42:58109056----a-w-C:\Windows\SysWow64\iesysprep.dll
    2013-06-11 23:26:202241024----a-w-C:\Windows\System32\wininet.dll
    2013-06-11 23:25:163958784----a-w-C:\Windows\System32\jscript9.dll
    2013-06-11 23:25:1367072----a-w-C:\Windows\System32\iesetup.dll
    2013-06-11 23:25:13136704----a-w-C:\Windows\System32\iesysprep.dll
    2013-06-11 22:51:4571680----a-w-C:\Windows\SysWow64\RegisterIEPKEYs.exe
    2013-06-11 22:50:5889600----a-w-C:\Windows\System32\RegisterIEPKEYs.exe
    2013-06-07 03:22:182706432----a-w-C:\Windows\System32\mshtml.tlb
    2013-06-07 02:37:522706432----a-w-C:\Windows\SysWow64\mshtml.tlb
    2013-06-05 03:34:273153920----a-w-C:\Windows\System32\win32k.sys
    2013-06-04 06:00:13624128----a-w-C:\Windows\System32\qedit.dll
    2013-06-04 04:53:07509440----a-w-C:\Windows\SysWow64\qedit.dll
    .
    ============= FINISH: 2:07:11.09 ===============


    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows 7 Professional
    Boot Device: \Device\HarddiskVolume1
    Install Date: 8/2/2011 4:35:53 AM
    System Uptime: 8/9/2013 11:59:37 PM (75 hours ago)
    .
    Motherboard: Gigabyte Technology Co., Ltd. | | Z68X-UD3-B3
    Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz | Socket 1155 | 3701/100mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 1397 GiB total, 1075.728 GiB free.
    D: is CDROM ()
    F: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    Description: SBRE
    Device ID: ROOT\LEGACY_SBRE\0000
    Manufacturer:
    Name: SBRE
    PNP Device ID: ROOT\LEGACY_SBRE\0000
    Service: SBRE
    .
    Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
    Description: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64
    Device ID: ROOT\NET\0001
    Manufacturer: Cisco Systems
    Name: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64
    PNP Device ID: ROOT\NET\0001
    Service: vpnva
    .
    ==== System Restore Points ===================
    .
    RP387: 7/27/2013 10:24:12 PM - ComboFix created restore point
    RP389: 8/4/2013 2:31:31 AM - Scheduled Checkpoint
    RP390: 8/9/2013 11:47:59 PM - Windows Update
    .
    ==== Installed Programs ======================
    .
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Help Manager
    Adobe Photoshop CS5
    Adobe Reader X (10.1.7)
    Amazon Kindle
    AMD APP SDK Runtime
    AMD AVIVO64 Codecs
    AMD Catalyst Install Manager
    AMD Drag and Drop Transcoding
    AMD Media Foundation Decoders
    AOL Uninstaller (Choose which Products to Remove)
    avast! Free Antivirus
    Avery Template
    Canon IJ Network Scanner Selector EX
    Canon IJ Network Tool
    Canon IJ Scan Utility
    Canon MX920 series MP Drivers
    Catalyst Control Center
    Catalyst Control Center - Branding
    Catalyst Control Center Graphics Previews Common
    Catalyst Control Center InstallProxy
    Catalyst Control Center Localization All
    ccc-utility64
    CCC Help Chinese Standard
    CCC Help Chinese Traditional
    CCC Help Czech
    CCC Help Danish
    CCC Help Dutch
    CCC Help English
    CCC Help Finnish
    CCC Help French
    CCC Help German
    CCC Help Greek
    CCC Help Hungarian
    CCC Help Italian
    CCC Help Japanese
    CCC Help Korean
    CCC Help Norwegian
    CCC Help Polish
    CCC Help Portuguese
    CCC Help Russian
    CCC Help Spanish
    CCC Help Swedish
    CCC Help Thai
    CCC Help Turkish
    CCleaner
    Cisco AnyConnect VPN Client
    Citrix Authentication Manager
    Citrix Receiver
    Citrix Receiver (HDX Flash Redirection)
    Citrix Receiver Inside
    Citrix Receiver Updater
    Citrix Receiver(Aero)
    Citrix Receiver(DV)
    Citrix Receiver(USB)
    DAEMON Tools Lite
    Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
    Defraggler
    Diamond Multimedia 11.12 2400-6900 PCIe Win7Vista
    Etron USB3.0 Host Controller
    Glary Utilities Pro 2.51.0.1666
    Google Chrome
    Google Earth Plug-in
    Google Talk Plugin
    Google Update Helper
    GPL Ghostscript
    HiJackThis
    HydraVision
    ICA
    IHA_MessageCenter
    ImgBurn
    Intel(R) Management Engine Components
    Intel(R) SMBus
    IPM_PSP_COM
    J2SE Runtime Environment 5.0 Update 21
    Java 7 Update 25
    Java Auto Updater
    Java(TM) 6 Update 26
    Juniper Networks Network Connect 7.1.0
    Juniper Networks, Inc. Setup Client
    Juniper Networks, Inc. Setup Client Activex Control
    Malwarebytes Anti-Malware version 1.75.0.1300
    Marvell Storage Utility V4
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Extended
    Microsoft Office Access MUI (English) 2010
    Microsoft Office Access Setup Metadata MUI (English) 2010
    Microsoft Office Excel MUI (English) 2010
    Microsoft Office Home and Student 2010
    Microsoft Office Office 64-bit Components 2010
    Microsoft Office OneNote MUI (English) 2010
    Microsoft Office Outlook MUI (English) 2010
    Microsoft Office PowerPoint MUI (English) 2010
    Microsoft Office Proof (English) 2010
    Microsoft Office Proof (French) 2010
    Microsoft Office Proof (Spanish) 2010
    Microsoft Office Proofing (English) 2010
    Microsoft Office Publisher MUI (English) 2010
    Microsoft Office Shared 64-bit MUI (English) 2010
    Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
    Microsoft Office Shared MUI (English) 2010
    Microsoft Office Shared Setup Metadata MUI (English) 2010
    Microsoft Office Single Image 2010
    Microsoft Office Word MUI (English) 2010
    Microsoft Silverlight
    Microsoft SkyDrive
    Microsoft Text-to-Speech Engine 4.0 (English)
    Microsoft VC9 runtime libraries
    Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
    Microsoft_VC80_ATL_x86
    Microsoft_VC80_ATL_x86_x64
    Microsoft_VC80_CRT_x86
    Microsoft_VC80_CRT_x86_x64
    Microsoft_VC80_MFC_x86
    Microsoft_VC80_MFC_x86_x64
    Microsoft_VC80_MFCLOC_x86
    Microsoft_VC80_MFCLOC_x86_x64
    Microsoft_VC90_ATL_x86
    Microsoft_VC90_ATL_x86_x64
    Microsoft_VC90_CRT_x86
    Microsoft_VC90_CRT_x86_x64
    Microsoft_VC90_MFC_x86
    Microsoft_VC90_MFC_x86_x64
    Mozilla Firefox 22.0 (x86 en-US)
    Mozilla Maintenance Service
    MSXML 4.0 SP3 Parser
    MSXML 4.0 SP3 Parser (KB2721691)
    NetTransport 2.96c.620
    NirSoft BlueScreenView
    Online Plug-in
    PDF Settings CS5
    Plex Media Server
    PSPPContent
    PSPPHelp
    PSPPro64
    Rapport
    Realtek Ethernet Controller Driver
    Realtek High Definition Audio Driver
    Relativity Web Client 7.5
    Relativity Web Client Manager 7.5
    RNX-N180UBE 11n USB Wireless LAN Driver and Utility
    SeaTools for Windows
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
    Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
    Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
    Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
    Self-service Plug-in
    Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
    Setup
    Shredder (3.0)
    Skype™ 6.6
    Speccy
    Spotify
    System Requirements Lab for Intel
    TeamViewer 8
    The KMPlayer (remove only)
    TurboTax 2011
    TurboTax 2011 waziper
    TurboTax 2011 WinPerFedFormset
    TurboTax 2011 WinPerReleaseEngine
    TurboTax 2011 WinPerTaxSupport
    TurboTax 2011 wnyiper
    TurboTax 2011 wrapper
    TurboTax 2012
    TurboTax 2012 waziper
    TurboTax 2012 WinPerFedFormset
    TurboTax 2012 WinPerReleaseEngine
    TurboTax 2012 WinPerTaxSupport
    TurboTax 2012 wnyiper
    TurboTax 2012 wrapper
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
    Update for Microsoft .NET Framework 4 Extended (KB2468871)
    Update for Microsoft .NET Framework 4 Extended (KB2533523)
    Update for Microsoft .NET Framework 4 Extended (KB2600217)
    Update for Microsoft .NET Framework 4 Extended (KB2836939)
    Update for Microsoft Office 2010 (KB2494150)
    Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
    Viewpoint Media Player
    VLC media player 2.0.1
    VoxOx 2.9.1
    Windows Media Player Firefox Plugin
    WinPcap 4.1.3
    WinRAR 4.01 (64-bit)
    YouTube Video Downloader 3
    .
    ==== Event Viewer Messages From Past Week ========
    .
    8/6/2013 3:36:48 AM, Error: Schannel [36888] - The following fatal alert was generated: 40. The internal error state is 107.
    8/6/2013 3:36:48 AM, Error: Schannel [36874] - An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.
    8/12/2013 3:18:36 AM, Error: Service Control Manager [7001] - The Windows Image Acquisition (WIA) service depends on the Shell Hardware Detection service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
    8/12/2013 2:31:14 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service stisvc with arguments "" in order to run the server: {B6C292BC-7C88-41EE-8B54-8EC92617E599}
    8/10/2013 12:02:01 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SBRE
    8/10/2013 12:01:13 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the IHA_MessageCenter service to connect.
    8/10/2013 12:01:13 AM, Error: Service Control Manager [7000] - The IHA_MessageCenter service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    .
    ==== End Of File ===========================
  2. Broni

    Broni Malware Annihilator Posts: 46,743   +254

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    =================================

    [​IMG] Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.
    • Close all the running programs
    • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • Pre-scan will start. Let it finish.
    • Click on SCAN button.
    • Wait until the Status box shows Scan Finished
    • Click on Delete.
    • Wait until the Status box shows Deleting Finished.
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • RKreport.txt could also be found on your desktop.
    • If more than one log is produced post all logs.
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

    [​IMG] Create new restore point before proceeding with the next step....
    How to:
    - Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
    - Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
    - Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
    - XP: http://support.microsoft.com/kb/948247

    Download Malwarebytes Anti-Rootkit (MBAR) from HERE
    • Unzip downloaded file.
    • Open the folder where the contents were unzipped and run mbar.exe
    • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    • Wait while the system shuts down and the cleanup process is performed.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
Topic Status:
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