Yesterday, my girlfriend decided to disable her Kaspersky Internet Security package in order to install a piece of software, but forgot to turn it back on before doing some surfing and somehow has managed to infect her computer with something.
First signs that something was wrong was when she turned on her computer this morning and Kaspersky told her that she had been infected by a trojan virus and every time she attempted to open a web page it would come up with several phishing warnings about a site not (seemingly) related to the page she was trying to access.
I've done the 8-Step Preliminary Removal and it seems to be functioning slightly better although she still gets the trojan warning on start-up, despite Kaspersky supposedly attempting to remove it.
Requested logs are attached.
First signs that something was wrong was when she turned on her computer this morning and Kaspersky told her that she had been infected by a trojan virus and every time she attempted to open a web page it would come up with several phishing warnings about a site not (seemingly) related to the page she was trying to access.
I've done the 8-Step Preliminary Removal and it seems to be functioning slightly better although she still gets the trojan warning on start-up, despite Kaspersky supposedly attempting to remove it.
Requested logs are attached.