Hello Experts
I'm working on a client's machine. She has emails that date back to 2002. Her inbox had reached 2GB and she couldnt get any more email. I moved everything over a year old to new folders and now she can get email OK, but when I look at the file from Windows Explorer it still says her inbox.dbx file is 1.99GB.
I'm concerned that I havent really fixed the problem and that something else is going on.
I've run all the spyware and virus checkers and the system is clean, so I don't think it's that. I'm willing to invest in software that will fix .dbx files if necessary, but I wanted to see if anyone had any insights.
Thanks for any help you send my way!!
I'm working on a client's machine. She has emails that date back to 2002. Her inbox had reached 2GB and she couldnt get any more email. I moved everything over a year old to new folders and now she can get email OK, but when I look at the file from Windows Explorer it still says her inbox.dbx file is 1.99GB.
I'm concerned that I havent really fixed the problem and that something else is going on.
I've run all the spyware and virus checkers and the system is clean, so I don't think it's that. I'm willing to invest in software that will fix .dbx files if necessary, but I wanted to see if anyone had any insights.
Thanks for any help you send my way!!