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Problem caused by partmgr.sys file PAGE_FAULT_IN_NONPAGED_AREA

By ghinfl
Feb 22, 2009
  1. My computer suddenly stopped working today as did my wife's laptop. Both run on XP Home. Both have AVG running at all times. No new hardware added.
    I have tried rebooting in safe mode and previous known configurations with no success. I tried to load the operating system cd to repair Windows but no success. I finally got a blue screen with the following message.
    The problem seems to be caused by the following file: partmgr.sys
    PAGE_FAULT_IN_NONPAGED_AREA

    Technical information:
    *** STOP: 0x00000050 (0xF77114AB, 0x00000000, 0xF77114AB,0x00000000)

    *** partmgr.sys - Address F77114AB base at F770F000, DateStamp 00000000


    Do you have any suggestions?
    Thanks
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    Other than your XP Home OS and your AVG do you have anything else in common? I once ran the Sunbelt Firewall in both home PCs and I was getting BSODs in both. The only thing they had in common was this firewall. Once I uninstalled stability returned.

    Both of you are running AVG and I am taking a guess here that it might be your cause. The 0x50 error can happen due to several issues and antivirus software is one of them.

    Uninstall, not just disable, AVG. Their latest version 8 is causing many people difficulties and it is bloated as well. There is also an AVG removal tool that you are going to need to use because these softwares are known to leave remanants of themselves behind. You should be able to find it on their website.

    Reboot once you uninstall. Have you gained stability? Let us know.
     
  3. ghinfl

    ghinfl TS Rookie Topic Starter

    How can I uninstall AVG if I can't get the computer to boot up? I can't get past the error message. On my wife's laptop it keeps trying to boot but keeps returning to the screen where I have choice of safe mode.. normal boot .. etc.
    thanks in advance
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Try running CheckDisk from the Recovery Console

    Boot from your XP CD
    Select the first R prompt
    Select 1 (for the Administrator account)
    Press enter to continue
    Should be no password

    On the recovery console, type:
    chkdsk c: /f
    Or you can type: chkdsk c: /? to see all the alternatives you can use

    Allow Checkdisk to check (and likely repair) any issues
    Restart your computer and try going to Safe Mode With Networking

    Run the AVG removal tool
    Then restart normally to Normal mode (I hope ;) )

    Then continue here: (Note Avira Antivirus is preferred)
    UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions
     
  5. ghinfl

    ghinfl TS Rookie Topic Starter

    I loaded the XP cd and pressed R for recovery but got the error message that "setup did not find any hard disk drives installed in your computer"
    setup could not continue.
    any other suggestions?
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Sounds as though the Harddrive has failed

    When you turn it on does it it still get to the message select Safe mode etc?
    If so, then the Harddrive has not failed but the Windows version is corrupt
    You would need to try a Repair on Windows

    Microsoft's Windows XP Home Repair Install step by step
    http://www.windowsxphome.windowsreinstall.com/sp2sp3installxpcdrepair/indexfullpage.htm

    If that also says that you have no Harddrive installed, you may need to do a full re-install of Windows:
    Microsoft's Windows XP Home Repair Install step by step (* Including Delete Partition)
    http://www.windowsxphome.windowsreinstall.com/sp2sp3installxpcdoldhdd/indexfullpage.htm

    * Warning deleting the Partition will remove all User data and Windows system files

    If you have data (pictures documents etc) that you need to back up first. Then you could create and run The Ultimate BootCD (which can only be used if the Harddrive is at least found)

    If no alternatives above work, then again it can be a failed Harddrive
    I would first confirm that the cables internally are connected and seated securely
    Possibly remove all internal dust
    Then depending upon the result, replace the Harddrive

    Please reply with which alternative worked
     
  7. ghinfl

    ghinfl TS Rookie Topic Starter

    We can get to the text based menu with choices of safe mode, last known, etc. but when we try to get to recovery console or reinstall windows it states no hard drive found. A test was run through the bios (gateway bios) and stated hard drive failed. A seagate tools test was done which showed hard drive failure also.
    any suggestions?
     
  8. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,395   +169

    partmgr.sys
    => It's the Microsoft Partition Manager
    => It's implemented as a "filter driver" and is applied to every disk on your computer

    So all symptoms are very consistent with hard drive corruption and/or failure
     
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