Problem connecting...

By Jewboy0117
Sep 24, 2005
  1. I am having a problem connecting online. I have a cable modem and the computer is showing that there is a connection but I still can not connect. I need help please... :wave:
  2. runsoc11

    runsoc11 TS Rookie

    Can you tell me more about your setup. Are you using a router...what is the brand? If you use the command prompt and type "ping" does it return any info?

    Last question who provides your cable internet service.

  3. Jewboy0117

    Jewboy0117 TS Rookie Topic Starter

    Thank you for your reply, I am using a router/cable modem by linksys. I attempted to ping and nothing happened. I recently had to replace the hard drive and reinstall windows but before that, the connection was working and I was able to go online. My service is through brighthouse.

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