Problem event name: BlueScreen

By kathylynngar
Aug 13, 2010
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  1. I have no clue what happened, but this is the msg I had afterwards. Can anyone explain it to me? Thank you!

    Windows has recovered from an unexpected shutdown....

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 24

    BCP2: B95397E0
    BCP3: B95394DC
    BCP4: 89EF7C43
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    How to find and post your Minidump Files:

    My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

    It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.

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