Problem installing Windows xp

By trixietrack
Aug 29, 2008
  1. Hi I am having this very strange problem installing windows. my mouse is not working I was using tab for enter to continue installation process, but once I got to the point where I nedd to choose to help protect your pc, or not, the tab key doesn't work, I can't continue installation.

    I have checked the mouse, the mouse port etc. and it is working properly but it doesn't move.
    just a big white arrow in the middle of the screen

    By the way the hard drive is a new one that I just installed on the machine and it was completely clean.

    How can I proceed from here?

    Many thanks in advance

    The Trix
  2. Aolish

    Aolish TS Enthusiast Posts: 171

    could be that the mouse is dying. have you tried another mouse?
  3. trixietrack

    trixietrack TS Rookie Topic Starter Posts: 18


    yes I have. a brand new one.
    I'll try another one and switch ports again.
  4. InsaneVr6

    InsaneVr6 TS Enthusiast Posts: 221

    Is the mouse plugged in via USB or PS/2?
  5. CCT

    CCT TS Evangelist Posts: 2,653   +6

    If you want Good Help then take the time to fill out your specs.

    thanks - not to say these responders cannot give good help, but if you like help as 'guess and by golly' then keep it up.

  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Or is USB support enabled in CMOS?

    But I think the above question is good, when I don't get a mouse (because Windows hasn't loaded the driver), I use PS2

    Good point CCT:

    Please put your System Specs information in your Profile
  7. trixietrack

    trixietrack TS Rookie Topic Starter Posts: 18

    thanks for the suggestions.
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    That's ok, but no other input by you
    There's a few support questions (4 days ago)
    But nothing?

    How did it go?
    But if you still need help, please answer the above, and update your Profile
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...