TechSpot

Problem running spore

By MyWK99
Sep 13, 2008
  1. I just bought spore today and I tried running it, but nothing appears on the screen so I can't install it. The computer had symptoms of infection, like when I go on google and click on the links it always redirects me. Also, youtube videos never load fully. Any suggestions? I really want to play spore. Thx.
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Follow the New Preliminary Removal Instructions

    If you do come back with the log reports (from following the above removal proceedure link) I normally do not read these myself, hopefully another support person will though.

    Anyway from following the proceedure, you may then be ok to go

    Good luck :)
     
  3. MyWK99

    MyWK99 TS Rookie Topic Starter

    Every time I try following one of the download links it never brings me to the page, so I can't download ATF cleaner or anything else.
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    This is a long shot, but it may work, and it's quick:

    Download EndItAll
    Extract, then run Setup
    Then run the EndItAll application
    Then click on the skull heads [​IMG]
    Then close EndItAll

    Then do the following:
    How to use Reset Internet Explorer Settings (RIES)

    To use RIES in Internet Explorer 7, follow these steps:

    1. Click the Tools menu, and then click Internet Options.
    2. On the Advanced tab, click Reset.
    3. In the Reset Internet Explorer Settings dialog box, click Reset.
    4. When Internet Explorer 7 finishes restoring the default settings, click Close, and then click OK two times.
    5. Close Internet Explorer 7. The changes take effect the next time that you open Internet Explorer 7.

    Note for users who cannot start Internet Explorer 7 for some reason, use RIES from Internet Options in Control Panel.

    Then continue over to the New Preliminary Removal Instructions
     
  5. fatmonster

    fatmonster TS Rookie

    need help with spore

    i have been having a problem with spore on my laptop when i install it it doesnt give me the option for a shortcut ( so i think might be problem with installation ) but it starts up but while playing it constantly locks up on me and i enter task manager then re enter the game and it is working then i locks up again. i am running vista home premium. any help would be appreciated,
     
  6. mopar man

    mopar man TechSpot Ambassador Posts: 1,379

    We need to know your system specifications. You will find them by going to Start>All Programs>Accessories>Run,

    Type in dxdiag,

    Tell us what Display Adapter you have, processor, etc.
     
  7. fatmonster

    fatmonster TS Rookie

    re specs

    sorry bout that i have a dv9000 hp laptop with an amd 2.2 dual core proc. 2 gb ram
    sp 1 vista home premium nvidia geforce go 6150 set at 128 mb display driver is version 7.17.0010.9815 i found a newer driver but it wont install correctly i tried to install a driver from nvidia the 175. version but it keeps saying that could not find driver error probably just needs hp drivers main driver for display is nvd3dum.dll
    thanks
     
  8. MyWK99

    MyWK99 TS Rookie Topic Starter

    System Information
    ------------------
    Time of this report: 1/1/2006, 00:03:23
    Machine name: GUITAR-6114828A
    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.061030-0020)
    Language: English (Regional Setting: English)
    System Manufacturer: NVIDIA
    System Model: AWRDACPI
    BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
    Processor: AMD Athlon(tm) 64 Processor 3200+, MMX, 3DNow, ~2.0GHz
    Memory: 958MB RAM
    Page File: 194MB used, 2121MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.2180 32bit Unicode

    Display Devices
    ---------------
    Card name: NVIDIA GeForce 6100
    Manufacturer: NVIDIA
    Chip type: GeForce 6100
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0242&SUBSYS_14011565&REV_A2
    Display Memory: 256.0 MB
    Current Mode: 1280 x 960 (32 bit) (60Hz)
    Monitor: Plug and Play Monitor
    Monitor Max Res: 1600,1200
    Driver Name: nv4_disp.dll
    Driver Version: 6.14.0010.8440 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 3/31/2006 19:54:00, 3974656 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: nv4_mini.sys
    Mini VDD Date: 3/31/2006 19:54:00, 3650144 bytes
    Device Identifier: {D7B71E3E-4102-11CF-2D56-0B3403C2CB35}
    Vendor ID: 0x10DE
    Device ID: 0x0242
    SubSys ID: 0x14011565
    Revision ID: 0x00A2
    Revision ID: 0x00A2
    Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A

    Copy + pasted from the saved file, :).
     
  9. fatmonster

    fatmonster TS Rookie

    dxdiag

    before i paste this here is what i did yesterday. 1. i called ea tech support and the person i talked to didnt understand the difference between nvidia drivers and the nvidia drivers from hp. anyway the tech had me uninstall spore and my video driver ( after i downloaded the new one from nvidia ( version 175.. I think ) then reboot in safe mode and install the video driver and then spore. needless to say that didnt work. ( i couldnt even install the nvidia driver ( i got an error that said i wasnt using a 32-bit version of windows vista ?? ) ) 2. then i called hp tech support and the tech had me download a vista video codec and a different video driver ( which wasnt even the latest one from hp ) then install both + game again in safe mode. that also didnt work. here is my system specs:

    -------------------
    System Info
    -------------------
    Time of this report: 9/21/2008, 15:06:25
    Machine name:
    Operating System: Windows Vistaâ„¢ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080425-1930)
    Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
    System Model: HP Pavilion dv9000 (GA359UA#ABA)
    BIOS: PhoenixBIOS 4.0 Release 6.1
    Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-64 (2 CPUs), ~2.2GHz
    Memory: 1982MB RAM
    Page File: 904MB used, 3299MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 10
    DX Setup Parameters: /PackageInstall
    DxDiag Version: 6.00.6001.18000 32bit Unicode

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce Go 6150
    Manufacturer: NVIDIA
    Chip type: GeForce Go 6150
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0244&SUBSYS_30B7103C&REV_A2
    Display Memory: 330 MB
    Dedicated Memory: 58 MB
    Shared Memory: 271 MB
    Current Mode: 1440 x 900 (32 bit) (60Hz)
    Monitor: Generic PnP Monitor
    Driver Name: nvd3dum.dll
    Driver Version: 7.15.0010.9815 (English)
    DDI Version: 9Ex
    Driver Attributes: Final Retail
    Driver Date/Size: 2/28/2007 18:26:00, 3063808 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-4104-11CF-DB55-BD1002C2CA35}
    Vendor ID: 0x10DE
    Device ID: 0x0244
    SubSys ID: 0x30B7103C
    Revision ID: 0x00A2
    Revision ID: 0x00A2
    video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_B ModeVC1_A ModeWMV9_B ModeWMV9_A

    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
     
  10. mopar man

    mopar man TechSpot Ambassador Posts: 1,379

    MyWK99 and fatmonster

    @ MyWK99, If you are still encountering problems with downloading ATFcleaner, etc., then please make a topic here. If not, please post back and let me know.

    @ fatmonster, Your issue sounds quite annoying. It is always a possiblility (or is it?) that you actually have Vista 64 bit installed. If so, try installing the 64 bit drivers, but PLEASE, FCS, Back up all data before doing anything. I don't want you to lose any family pictures or anything because I had a slip up.

    BEFORE installing new drivers, make sure you uninstall the old ones first, though.
    http://forums.nvidia.com/index.php?showtopic=16154
     
  11. avrygirl

    avrygirl TS Rookie

    vista puts spore in the "games" folder for some stupid reason. mine never had an icon either
     
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