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Problem trying to instal sims 2 double deluxe.

Discussion in 'Gaming' started by Keepnualwayz, Jan 8, 2010.

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  1. Keepnualwayz Newcomer, in training

    Hi I got the sims 2 double deluxe game and when I try to install it on my laptop I get a message saying:

    Windows cannot read from this disk. The disk might be corrupted, or it could be using a format that is not compatible with Windows.

    I can, however, install it fine on my desktop. I got this disk new from the store and i am using a system with windows XP on it so I have No idea why this is happening? ideas? suggestions?


    im at a loss on solving this. thanks
    Keepnualwayz, Jan 8, 2010
    #1

  2. mailpup TechSpot Special Forces

    Is this a DVD and your laptop only has a CD drive?
    mailpup, Jan 8, 2010
    #2

  3. Keepnualwayz Newcomer, in training

    i am under the impression i can play dvds on my laptop. I am putting it in the cd drive though because its the only on on here. Is there a way to check if it is capable of playing dvds?
    Keepnualwayz, Jan 8, 2010
    #3

  4. mailpup TechSpot Special Forces

    Do you have a movie DVD to test with?

    You can run a dxdiag, save the information and get the model number of the optical drive. From that we could google to see what kind of drive it is.
    mailpup, Jan 8, 2010
    #4

  5. Keepnualwayz Newcomer, in training

    ok ran it and saved the info i do not see a optical drive category what is it under?
    Keepnualwayz, Jan 8, 2010
    #5

  6. mailpup TechSpot Special Forces

    Scroll down to "Disk & DVD/CD-ROM Drives."
    mailpup, Jan 8, 2010
    #6

  7. Keepnualwayz Newcomer, in training

    this is what it says

    ------------------
    Drive: C:
    Free Space: 11.3 GB
    Total Space: 19.1 GB
    File System: NTFS
    Model: IC25N020ATDA04-0

    Drive: D:
    Model: TOSHIBA CD-ROM XM-1902B
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 12:00:00, 49536 bytes
    Keepnualwayz, Jan 8, 2010
    #7

  8. mailpup TechSpot Special Forces

    Your drive D is a CD-ROM drive only, meaning it can only read (not write) CDs and not DVDs. If your game disk is a DVD, you can't use this drive to install the game. You would need an external DVD drive that you could connect via USB or perhaps firewire if your laptop has such a connection. As an alternative you can replace the CD-ROM drive with a DVD drive.
    mailpup, Jan 8, 2010
    #8
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