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Problem with a "brand new computer"

Discussion in 'Windows OS' started by iSyntax, Jan 7, 2010.

  1. iSyntax Newcomer, in training

    Good day guys.

    I encountered 2 problems with a brand new computer i bought.
    Anyway here are the specs:

    2.2ghz AMD Sempron
    1gb ddr2 pc 800
    160gb hard disk
    512mb video card (gForce 7020)

    Its running in Windows XP SP3

    The problem is.. its just randomly getting frozen.. I dunno what the problem is. i cant figure it out since its brand new and i havent installed so much.

    The 2nd thing, after it got frozen and restarted, before i get to boot screen it say's "please choose a proper boot device"..

    Sorry im not so good at troubleshooting, and i really need your help guys. Thank you so much in advanced.

    @edit Im sorry i guess i posted at a wrong section..
    iSyntax, Jan 7, 2010
    #1

  2. Archean TechSpot Paladin Posts: 5,735   +27

    Probability is something is up with your HDD ....... you can go in Event Viewer applet (located in adminstrative tools in Control Panel) then check system/applications logs as well to see whether something is causing your system to freeze.
    Archean, Jan 7, 2010
    #2

  3. mailpup TS Special Forces Posts: 7,902   +77

    If it's a brand new computer, isn't it still under warranty? I'd take it back and let the seller figure it out and replace any parts at their expense.
    mailpup, Jan 7, 2010
    #3

  4. Hemantdhyani Newcomer, in training Posts: 41

    hi

    As its a new computer why u want to replace the parts- Get it exchanged--

    Regards-
    Hemant
    Hemantdhyani, Jan 7, 2010
    #4

  5. iSyntax Newcomer, in training

    Yeah. I think thats the best option to do.

    Anyway. Do you guys think there must be a problem with the OS/Drivers installation?

    Thanks!
    iSyntax, Jan 8, 2010
    #5
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