Problem with Dr Watson/Start Menu in Win XP

By davidc
Sep 25, 2005
  1. Recently I have been having a problem where windows freezes when I try to access the 'All Programs' menu from the Start button.

    Any programs which are showing in the Task Bar become inaccessible although the active program/application can still be used/processed.

    When I press the Start Button all the icons/links on the Start Menu can be accessed normally except when I press the 'All Programs' link at which stage the 'Start Menu' also freezes.

    When viewing the task manager processes list, as soon as I press the 'All Programs' link 2 or 3 'drwtsn.exe' applications appear. As soon as I close these the computer resumes normal use but I still can't access 'All Programs'.

    I have done a full anti-virus scan with AVG and the online Kaspersky check where the system is reported as clean. I've also run Microsoft Baseline Security Analyzer, Microsoft AntiSpyware, Ad-Aware SE, Spybot Search and Destroy, CC Cleaner and Hijack This all with no apparent problems.

    I have considered uninstalling Dr Watson but thought that I would post the problem here before, in case anybody has a simple (or not so simple) cure.

    Anybody have any ideas how to cure the problem?

    Thanks for your time.
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...

Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.