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Problem with HP Deskjet 810c

By wezz_o
Mar 25, 2008
  1. i have a problem on my HP deskjet 810c printer on my windows xp system, when i try to print a document, it feeds the paper normally and after that it pauses for a while then it starts flashing orange light and then when you press the flashing button it prints symbols like "@@@pp00" etc. then ejects the paper.

    I check already all necessary relations to fix this problem, like
    * checking LPT1 ports (printer ports)
    * check normal configuration on the bios (parallel config)
    * check the driver and reinstall it
    * check the printer cables
    * check the printer spooler in control panel
    * check also cartridges and inks

    but seems all those things never worked. And what is weired of this is that when i plug in the printer on another computer it prints normally.:(

    can someone help me with this problem?
    thanks in advance.
     
  2. Matthew

    Matthew TechSpot Staff Posts: 5,267   +92

    Just to be sure you're using the proper driver, head into the Control Panel > Printers and Faxes > Right click your printer > Properties > Advanced Tab > New Driver > Next > Select HP in the list of manufacturers (left) > Select 810c in the list of printers (right) > Ok.
     
  3. wezz_o

    wezz_o TS Rookie Topic Starter

    thanks for your reply

    Yes, i've already done that one too, and i really wonder what when wrong,
    im running a test printing in notepad and even in msdos but it does not work on that computer.

    maybe i'll just start with virus and disk checking,
    can a virus affect this kind of situation?
     
  4. Matthew

    Matthew TechSpot Staff Posts: 5,267   +92

    Theoretically, yes, malware can pretty much affect anything if it's coded to.
     
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