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Problem with Microsoft Office 2007

Discussion in 'Software Apps' started by dog123qwe, Apr 12, 2012.

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  1. dog123qwe Newcomer, in training

    :)
    Not sure whats happening

    can someone please help

    Attached Files:

    dog123qwe, Apr 12, 2012
    #1

  2. ComputerGuy55 TechSpot Enthusiast Posts: 527

    I suggest re-installing office if you have the installation discs, it would be easier then tracking down the issue. If you are unable to re-install then I suggest getting the information from the log files and attaching those as well.
    ComputerGuy55, Apr 16, 2012
    #2

  3. SNGX1275 TS Special Forces Posts: 11,894   +117

    In the Programs control panel you should be able to repair the installation. You'll need the disks though like computerguy55 said.

    What lead up to this issue? Did it ever work after initial installation? Is your copy genuine? - I think I've seen a similar problem occur with a copy of office that had an activation workaround used.
    SNGX1275, Apr 17, 2012
    #3

  4. ComputerGuy55 TechSpot Enthusiast Posts: 527

    That could be possible, never though of that option SNGX1275, I've never seen an office product used with a work around, only Corporate versions that get deactivated after being pirated.
    ComputerGuy55, Apr 17, 2012
    #4

  5. SNGX1275 TS Special Forces Posts: 11,894   +117

    I know that if you used a specific (won't name names here) activation workaround, and then later bought a license, that things would get all fouled up if you tried to uninstall the pirated copy and reinstall with your legit copy. There is a specific way, with the activation workaround tool, to remove your office to avoid this. I can easily see someone not doing that and then running into problems with their legal copy.

    Not saying that is what is happening here by any means, in fact I'm not sure the error is even the same. Rather, I'm just further explaining why I posted what I did in post #3 of this thread.
    SNGX1275, Apr 17, 2012
    #5
    ComputerGuy55 likes this.

  6. ComputerGuy55 TechSpot Enthusiast Posts: 527

    Thanks for clarifying. Good to know though incase I ever run into a customer down the road with an issue with Office. Good bit of information to know.
    ComputerGuy55, Apr 17, 2012
    #6
     

  7. alen9331 Newcomer, in training

    get detaild from log , it's hard to identify the error without log info. You d better re-install it
    alen9331, Apr 18, 2012
    #7

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