Hello all, I recently purchased the first CSI game. Installed it with no problems, and can play it. The issue I am having is I have big white squares where the characters of the game should be. I have tried looking on ubisoft's support website as well as googling the problem. I noticed that a few people have had the same issue. However, nobody seems to have come up with/found a fix for the issue. The specs on this laptop are: WIndows XP Professional SP2 1gig RAM 1.8Ghz AMD Athlon 64 X2 Dual-Core Processor TK-55 Radeon Xpress Series intergrated graphics controller 120GB Toshiba MK1246GSX Hard Drive Something I did come across is this. I know it states if you have an intergrated graphics controller the game may not work. However, the game does work and runs fine..it just has white squares where the characters should be. No other video issues..the 360degree panning works great with no bluriness or hesitation and I can see the crime scenes and all. What is odd is when i am in the interrogation room and am at the final point in a case where the detective makes his point with the evidence I have collected I can see the characters. I have tried updating my graphics drivers to the latest version, but that didn't help anything. Any insight or opinions on this issue would be greatly appreciated. Thanks in advance.