Hi all,
I could use some advice from you.
I had a call from my friend saying that his pc wasn't booting up. So I had a look and the fault was Stop: c0000221 unknown Hard Error\System Root\System32\ntdll.dll.
I used a live Windows, UBCD for Windows, and recovered important files and decided to reinstall win. I used the Microsoft 6 floppys, reformatted the hard drive and reinstalled. I reinstalled all the sound, motherboard etc drivers and walked away from a fully functioning system.
2 days later I get a call, same problem. I set about with the 6 floppy's again, while on the 6th, same problem, blue screen of death. I decided on a different tack, one that I had successfully used before. I reformatted the HDD again and installed Win98SE, hoping to install XP as an upgrade. Win 98 was installed without a problem and inserted the XP disc. Installation was going fine until it had to restart, same ntldll.dll problem. By this time I was doing a fantastic impression of a mongrel with rabies.
I started again with the 6 Microsoft Floppy's, reformatted and started to reinstall, again after a restart, the same problem. Now I started barking and growling at the screen and lifted my leg against the base unit.
I can understand why possibly the ntldll.dll got corrupted after installing the other drivers, but why during an upgrade or clean install?
I hope someone can help, if not maybe you could take me for a walk in the park on a leash.
Thank you in advance.
Boriszuzu
I could use some advice from you.
I had a call from my friend saying that his pc wasn't booting up. So I had a look and the fault was Stop: c0000221 unknown Hard Error\System Root\System32\ntdll.dll.
I used a live Windows, UBCD for Windows, and recovered important files and decided to reinstall win. I used the Microsoft 6 floppys, reformatted the hard drive and reinstalled. I reinstalled all the sound, motherboard etc drivers and walked away from a fully functioning system.
2 days later I get a call, same problem. I set about with the 6 floppy's again, while on the 6th, same problem, blue screen of death. I decided on a different tack, one that I had successfully used before. I reformatted the HDD again and installed Win98SE, hoping to install XP as an upgrade. Win 98 was installed without a problem and inserted the XP disc. Installation was going fine until it had to restart, same ntldll.dll problem. By this time I was doing a fantastic impression of a mongrel with rabies.
I started again with the 6 Microsoft Floppy's, reformatted and started to reinstall, again after a restart, the same problem. Now I started barking and growling at the screen and lifted my leg against the base unit.
I can understand why possibly the ntldll.dll got corrupted after installing the other drivers, but why during an upgrade or clean install?
I hope someone can help, if not maybe you could take me for a walk in the park on a leash.
Thank you in advance.
Boriszuzu