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Problems with Spyware

By Trigen
Nov 10, 2006
  1. I had some problems with major slowdown so i followed the instructions on your post.. ran all the programs, tools, did i tsafe mode everything it said so here i am posting the logs it said to do at the end hopefully if there is anything left someone here can help me find it.\
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

    Click start/run and type services.msc into the run box and press the enter key.

    When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

    NWZSQGZ

    Close the services window.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    NWZSQGZ.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O23 - Service: NWZSQGZ - Unknown owner - C:\DOCUME~1\Trigen\LOCALS~1\Temp\NWZSQGZ.exe (file missing)

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\DOCUME~1\Trigen\LOCALS~1\Temp\NWZSQGZ.exe

    Reboot into normal mode, turn system restore back on and rehide your protected OS files.

    Post a fresh HJT log and let me know how your system is running.

    Regards Howard :wave: :wave:

    This thread is for the use of Trigen only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. Trigen

    Trigen TS Rookie Topic Starter

    All Done

    Alright did all that, though the service was already stopped and set to manual startup so i just disabled it... it also wasn't running in my process list when i looked and the file didn't exist in that folder.

    Anyway here is my new log.

    ANd tahnks so much for the help.
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your HJT log is now clean.

    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of Trigen only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  5. Trigen

    Trigen TS Rookie Topic Starter

    Thank you!

    Thank you very much for all your help, your stickied post on how to remove this stuff along with your personal help now is very much appreciated!

    You guys rock :-D

    Thanks again!
     
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