Problems with the CD/DVD burner

By fashionboyny
Jun 12, 2008
  1. I am currently having a problem with my CD/DVD burner on a Gateway 507GR desktop computer. I have reinstalled the Itunes on my computer. It will burn two CDs then on the third CD will come up with an error message "The attempt to burn a disc failed. There was an unknown error (4000)" after cancelling the disc burn. I have removed the upper and lower filters. I have removed and reinstalled the CD/DVD burner. I have even used the registry cleaner too. I had Nero and Real Player on the computer, too. I have removed both of those programs from my computer, too and had them cleaned out of the registry. Please help me if you can. I have gone to the Apple website and there were no help at all.

    HELP!!!! This is getting frustrating!!!
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,525

    Run CCleaner, and consider purchasing more Ram.

    If you already have lots of installed Ram, then you may need to test it with Memtest (for 7 passes)
  3. fashionboyny

    fashionboyny TS Rookie Topic Starter

    Replying to response

    I already have the CCleaner on my system. I am going to try the Memtest. Thanks for the information
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