Hi,
I think my computer is infected with something, but I don't know what exactly. After I start-up, I cannot run any programs and I can tell that things are running in the background. It doesn't let me CTRL+ATL+DEL either. I'm able to boot up in Safe Mode however. I ran CCleaner. I already had MBAM installed on my computer but it doesn't run when I click on it. I uninstalled it and then trying to reinstall, but nothing happens when I click the install file. Similarly, I also have not been able to install SUPERAntiSpyware. I had a version of HijackThis already and was able to run that in Safe Mode (I don't think I have the latest version.)
I've attached my HijackThis log. Unfortuntately I cannot complete all 8 steps. I have noticed that one of the programs that is constantly running in the background is qrxzwwp.exe. It also appears in the HijackThis log. I'm guessing that its one of the things thats causing problems.
I'm hoping you guys can help me out. I think I'll only be able to work within SafeMode at the moment, because I cannot seem to do much when I do a normal boot-up.
Thanks in advance!
I think my computer is infected with something, but I don't know what exactly. After I start-up, I cannot run any programs and I can tell that things are running in the background. It doesn't let me CTRL+ATL+DEL either. I'm able to boot up in Safe Mode however. I ran CCleaner. I already had MBAM installed on my computer but it doesn't run when I click on it. I uninstalled it and then trying to reinstall, but nothing happens when I click the install file. Similarly, I also have not been able to install SUPERAntiSpyware. I had a version of HijackThis already and was able to run that in Safe Mode (I don't think I have the latest version.)
I've attached my HijackThis log. Unfortuntately I cannot complete all 8 steps. I have noticed that one of the programs that is constantly running in the background is qrxzwwp.exe. It also appears in the HijackThis log. I'm guessing that its one of the things thats causing problems.
I'm hoping you guys can help me out. I think I'll only be able to work within SafeMode at the moment, because I cannot seem to do much when I do a normal boot-up.
Thanks in advance!