Hello to all
I am hoping that someone here can help me with my problem. I have tried other sites and did a search in Google and I have not found an answer to the problem at hand.
My system:
I have a clone computer with:
ASUS motherboard A8N-SLI DeLuxe
2GB Corsair RAM Memory
2 Nvidia 7600LS Video cards
2 Western Digital 250GB hard drives set on a RAID 0 configurations.
The problem:
Some time ago I purchased Acronis True Image version 8.0. I never had the chance to use it until this week. My computer slowed to a crawl and then it crashed. Days before, I had made a backup of my OS so I decided to restore it from the backup that I stored in an external HD. I have two Western Digital 250GB hard drives configured as RAID 0. The program restored the image successfully so I restarted the computer after it finished. Unfortunately now the computer will not boot up. The hard drives are okay, no problems at all, however I keep getting the following message:
“A Disk Read Error Occurred
Press Ctrl+Alt+Del to Restart”
My questions are these: Has anyone encountered a situation similar to mine and if so, what did you do about it? Can anyone tell me if it’s possible to purchase two new HDs identical to the ones I have, recreate the RAID 0 and then plug in the two hard drives that I have problems with? Will my computer recognize them and allow me to get my data? Or can I reload Win XP Pro on a new HD and then use a program like OnTrak Data Recovery to recuperate the data? Would Ontrak or Win XP recognize the drives by just plugging them in then after I recreate the RAID 0 configuration? Has anyone done this? I did press Ctrl+Alt+Del several times and nothing. My computer refuses to boot up.
Important:
No help from Acronis. I did write to tech support at Acronis twice and they did not answer at all. I know that my copy of the program is old 8.0 and maybe they don’t support it anymore. Version 10.0 is out now.
When my computer slowed to a crawl, I had just finished installing a new antivirus program, which I did remove afterwards.
What I have done so far:
I found a thread on this site of someone who had a problem similar to mine (one of his hard drives was bad). Someone recommended to unplug and check each drive. Since I know that both hard drives are okay I really do not want to do that since the chances of loosing the data are very high. Until I had this problem my computer was working great; it’s only about 6 months old, with no problems of any kind. I found similar problems on other sites and unfortunately in all cases it is a bad hard drive that has failed.
If any one has information about my problem I would truly appreciate it. I know that up until now the data is safe and, if possible, I would like to keep it that way.
Thank you very much in advance for whatever help the staff or the readers can provide.
Sincerely
AzraelExael
I am hoping that someone here can help me with my problem. I have tried other sites and did a search in Google and I have not found an answer to the problem at hand.
My system:
I have a clone computer with:
ASUS motherboard A8N-SLI DeLuxe
2GB Corsair RAM Memory
2 Nvidia 7600LS Video cards
2 Western Digital 250GB hard drives set on a RAID 0 configurations.
The problem:
Some time ago I purchased Acronis True Image version 8.0. I never had the chance to use it until this week. My computer slowed to a crawl and then it crashed. Days before, I had made a backup of my OS so I decided to restore it from the backup that I stored in an external HD. I have two Western Digital 250GB hard drives configured as RAID 0. The program restored the image successfully so I restarted the computer after it finished. Unfortunately now the computer will not boot up. The hard drives are okay, no problems at all, however I keep getting the following message:
“A Disk Read Error Occurred
Press Ctrl+Alt+Del to Restart”
My questions are these: Has anyone encountered a situation similar to mine and if so, what did you do about it? Can anyone tell me if it’s possible to purchase two new HDs identical to the ones I have, recreate the RAID 0 and then plug in the two hard drives that I have problems with? Will my computer recognize them and allow me to get my data? Or can I reload Win XP Pro on a new HD and then use a program like OnTrak Data Recovery to recuperate the data? Would Ontrak or Win XP recognize the drives by just plugging them in then after I recreate the RAID 0 configuration? Has anyone done this? I did press Ctrl+Alt+Del several times and nothing. My computer refuses to boot up.
Important:
No help from Acronis. I did write to tech support at Acronis twice and they did not answer at all. I know that my copy of the program is old 8.0 and maybe they don’t support it anymore. Version 10.0 is out now.
When my computer slowed to a crawl, I had just finished installing a new antivirus program, which I did remove afterwards.
What I have done so far:
I found a thread on this site of someone who had a problem similar to mine (one of his hard drives was bad). Someone recommended to unplug and check each drive. Since I know that both hard drives are okay I really do not want to do that since the chances of loosing the data are very high. Until I had this problem my computer was working great; it’s only about 6 months old, with no problems of any kind. I found similar problems on other sites and unfortunately in all cases it is a bad hard drive that has failed.
If any one has information about my problem I would truly appreciate it. I know that up until now the data is safe and, if possible, I would like to keep it that way.
Thank you very much in advance for whatever help the staff or the readers can provide.
Sincerely
AzraelExael