Random BSOD restarts - Error code 100000d - Win XP

By shaunak
Mar 9, 2010
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  1. I am facing random BSODs/ restarts with my computer.
    The reboots are sporadic and sometimes the PC will run normally for hours and sometimes it will crash within minuets.
    There is no correlation between what I am doing and when this occurs.


    My configuration is:
    AMD 9650 Phenom
    Gigabyte MA78GM-S2HP rev 2.1 [F4 Bios]
    2GB Transcend DDR2 400MHZ
    OS: Windows XP PRO

    When I had put together this PC I was facing the same issues right from Day 1. But after upgrading to the F4 bios, the issues were resolved.
    I had RMAed the board and it was returned to me by Gigabyte. They said all was well with it.

    Now suddenly, out of the blue the issue has resurfaced. I have checked my RAM. It has been verified to work well. I have checked the pagefile as well. All drivers are updated and patched up.

    For AV I am using Avast Home + Comodo Personal Fire wall.

    The only new piece of hardware is a Echolife HG520 router. (Its not new exactly, have been using it for a week without issues.)

    Event manager tells me:
    System Error Error code 100000d
    Parameters: 114b31ed 00000002 00000001 b5948ca7

    My minidumps and CPUz logs are attached.


    This is getting very frustrating for me.
    Any help would be appiciated.

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 12,117   +23

    0xD1 erriors are usually caused by drivers and in your case the Realteck NIC driver Rtenicxp.sys is cited as the cause of your crashes.

    Go to Gigabyte's website, find your exact motherboard webpage and update the drivers from there.
  3. shaunak

    shaunak Newcomer, in training Topic Starter

    Thanks for the reply

    Thanks for the analysis and reply.

    Just to be sure that the mistake is fully alleviated should I add a LAN card and disable the on-board Ethernet controller for good?
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,117   +23

    Only if the updated drivers don't resolve the problem. No need to spend $ if you don't have to.
  5. shaunak

    shaunak Newcomer, in training Topic Starter

    That seems to have resolved the issue.

    Thank you so much for all the help.
  6. Route44

    Route44 TechSpot Ambassador Posts: 12,117   +23

    Great! Thanks for getting back to us and glad to be of help. :)
  7. shaunak

    shaunak Newcomer, in training Topic Starter

    It crashed again. :(

    The latest minidump is attached to this post. Could you please tell me if its the same error?

    Attached Files:

  8. Route44

    Route44 TechSpot Ambassador Posts: 12,117   +23

    Same 0xD1 error and same Real Tech driver cited as the cause. :(
  9. shaunak

    shaunak Newcomer, in training Topic Starter

    Arrgh. :mad:

    Looks like its time for a LAN card. Just have to make sure that it doesn't have realtek chips on it (or I will be stuck with the same drivers!)

    Thank you so much for your help.
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