Random Freezing

[apuchalski]

I think my computer has a virus. It's randomly freezing all the time. I've tried to Format it but it keeps freezing during that. Quick format worked fine but it didn't get rid of the problem. I have AVG free but it says everything is okay. Does anyone know anything i can do?

 

[Bobbye]

You're in the Virus and Malware Forum which is probably not where you should be.

Please look for Errors in the Event Viewer that are corresponding to the time of the "freezes."

Start> Run> type in eventvwr

Do this on each the System and the Applications logs:

• 
  [1]. Click to open the log>
  [2]. Look for the Error>
  [3] .Right click on the Error> Properties>
  [4]. Click on Copy button, top right, below the down arrow >
  [5]. Paste here (Ctrl V)
  [6].NOTES
  • You can ignore Warnings and Information Events.
  • If you have a recurring Error with same ID#, same Source and same Description, only one copy is needed.
  • You don't need to include the lines of code in the box below the Description, if any.
  • Please do not copy the entire Event log.

Errors are time coded. Check the computer clock on freeze.

We'll start there.

 

[apuchalski]

Event Type: Error
Event Source: Print
Event Category: None
Event ID: 6161
Date: 5/28/2009
Time: 5:45:12 PM
User: NT AUTHORITY\SYSTEM
Computer: ANDY
Description:
The document Microsoft Word - Nicole McLaughli2.doc owned by Pooch failed to print on printer HP Deskjet D4100 series. Data type: NT EMF 1.008. Size of the spool file in bytes: 65536. Number of bytes printed: 65536. Total number of pages in the document: 2. Number of pages printed: 0. Client machine: \\ANDY. Win32 error code returned by the print processor: 259 (0x103).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

that was under system.

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 1014
Date: 5/21/2009
Time: 6:02:31 AM
User: ANDY\Pooch
Computer: ANDY
Description:
Windows Installer proxy information not correctly registered

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/28/2009
Time: 11:38:32 PM
User: N/A
Computer: ANDY
Description:
Faulting application pbcfxmod.exe, version 0.0.2.3, faulting module unknown, version 0.0.0.0, fault address 0x773f65f1.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 62 63 ure pbc
0018: 66 78 6d 6f 64 2e 65 78 fxmod.ex
0020: 65 20 30 2e 30 2e 32 2e e 0.0.2.
0028: 33 20 69 6e 20 75 6e 6b 3 in unk
0030: 6e 6f 77 6e 20 30 2e 30 nown 0.0
0038: 2e 30 2e 30 20 61 74 20 .0.0 at
0040: 6f 66 66 73 65 74 20 37 offset 7
0048: 37 33 66 36 35 66 31 0d 73f65f1.
0050: 0a .


and those are under application.

 

[apuchalski]

Under System.

Event Type: Error
Event Source: Print
Event Category: None
Event ID: 6161
Date: 5/28/2009
Time: 5:45:12 PM
User: NT AUTHORITY\SYSTEM
Computer: ANDY
Description:
The document Microsoft Word - Nicole McLaughli2.doc owned by Pooch failed to print on printer HP Deskjet D4100 series. Data type: NT EMF 1.008. Size of the spool file in bytes: 65536. Number of bytes printed: 65536. Total number of pages in the document: 2. Number of pages printed: 0. Client machine: \\ANDY. Win32 error code returned by the print processor: 259 (0x103).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Under Application.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/28/2009
Time: 11:38:32 PM
User: N/A
Computer: ANDY
Description:
Faulting application pbcfxmod.exe, version 0.0.2.3, faulting module unknown, version 0.0.0.0, fault address 0x773f65f1.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 62 63 ure pbc
0018: 66 78 6d 6f 64 2e 65 78 fxmod.ex
0020: 65 20 30 2e 30 2e 32 2e e 0.0.2.
0028: 33 20 69 6e 20 75 6e 6b 3 in unk
0030: 6e 6f 77 6e 20 30 2e 30 nown 0.0
0038: 2e 30 2e 30 20 61 74 20 .0.0 at
0040: 6f 66 66 73 65 74 20 37 offset 7
0048: 37 33 66 36 35 66 31 0d 73f65f1.
0050: 0a .


and..


Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 1014
Date: 5/21/2009
Time: 6:02:31 AM
User: ANDY\Pooch
Computer: ANDY
Description:
Windows Installer proxy information not correctly registered

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

 

[Bobbye]

Event Source: Application Error, Event ID: 1000, Date: 5/28/2009 Time: 11:38:32 PM
Description: Faulting application pbcfxmod.exe
Do you practice this: http://en.wikipedia.org/wiki/Fusker
The program name is "PhotoXucket Home" or do you subscribe to PhotoBucket?

Event Source: MsiInstaller, Event ID: 1014, Date: 5/21/2009 Time: 6:02:31 AM
Description: Windows Installer proxy information not correctly registered

Windows Installer can either be re=registered or reinstalled. Suggest the following:
Method 2: Reinstall the Windows Installer
To reinstall the Windows Installer, rename the damaged Windows Installer files, and then reinstall the Windows Installer. To do this, follow these steps:
http://support.microsoft.com/default.aspx?scid=kb;en-us;315346

Event Source: Print, Event ID: 6161, Date: 5/28/2009, Time: 5:45:12 PM
Description: The document Microsoft Word - Nicole McLaughli2> etc.

Problem with print server. Please see the following for regedit instructions:
http://support.microsoft.com/default.aspx?scid=kb;en-us;832219
OR
2. Install a new version printer driver.

You have copied the same 3 Errors twice. Please try the three fixes. If they don't work, switch over to the Virus and Malware Removal Forum. Follow the steps here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/

Attach the three logs when finished. Please attempt to resolve the Errors first.