Random Freezing

By apuchalski
May 29, 2009
Topic Status:
Not open for further replies.
  1. I think my computer has a virus. It's randomly freezing all the time. I've tried to Format it but it keeps freezing during that. Quick format worked fine but it didn't get rid of the problem. I have AVG free but it says everything is okay. Does anyone know anything i can do?
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +35

    You're in the Virus and Malware Forum which is probably not where you should be.

    Please look for Errors in the Event Viewer that are corresponding to the time of the "freezes."

    Start> Run> type in eventvwr

    Do this on each the System and the Applications logs:

    • [1]. Click to open the log>
      [2]. Look for the Error>
      [3] .Right click on the Error> Properties>
      [4]. Click on Copy button, top right, below the down arrow >
      [5]. Paste here (Ctrl V)
      [6].NOTES
      • You can ignore Warnings and Information Events.
      • If you have a recurring Error with same ID#, same Source and same Description, only one copy is needed.
      • You don't need to include the lines of code in the box below the Description, if any.
      • Please do not copy the entire Event log.

    Errors are time coded. Check the computer clock on freeze.

    We'll start there.
  3. apuchalski

    apuchalski Newcomer, in training Topic Starter

    Event Type: Error
    Event Source: Print
    Event Category: None
    Event ID: 6161
    Date: 5/28/2009
    Time: 5:45:12 PM
    User: NT AUTHORITY\SYSTEM
    Computer: ANDY
    Description:
    The document Microsoft Word - Nicole McLaughli2.doc owned by Pooch failed to print on printer HP Deskjet D4100 series. Data type: NT EMF 1.008. Size of the spool file in bytes: 65536. Number of bytes printed: 65536. Total number of pages in the document: 2. Number of pages printed: 0. Client machine: \\ANDY. Win32 error code returned by the print processor: 259 (0x103).

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    that was under system.

    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 1014
    Date: 5/21/2009
    Time: 6:02:31 AM
    User: ANDY\Pooch
    Computer: ANDY
    Description:
    Windows Installer proxy information not correctly registered

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 5/28/2009
    Time: 11:38:32 PM
    User: N/A
    Computer: ANDY
    Description:
    Faulting application pbcfxmod.exe, version 0.0.2.3, faulting module unknown, version 0.0.0.0, fault address 0x773f65f1.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 70 62 63 ure pbc
    0018: 66 78 6d 6f 64 2e 65 78 fxmod.ex
    0020: 65 20 30 2e 30 2e 32 2e e 0.0.2.
    0028: 33 20 69 6e 20 75 6e 6b 3 in unk
    0030: 6e 6f 77 6e 20 30 2e 30 nown 0.0
    0038: 2e 30 2e 30 20 61 74 20 .0.0 at
    0040: 6f 66 66 73 65 74 20 37 offset 7
    0048: 37 33 66 36 35 66 31 0d 73f65f1.
    0050: 0a .


    and those are under application.
  4. apuchalski

    apuchalski Newcomer, in training Topic Starter

    Under System.

    Event Type: Error
    Event Source: Print
    Event Category: None
    Event ID: 6161
    Date: 5/28/2009
    Time: 5:45:12 PM
    User: NT AUTHORITY\SYSTEM
    Computer: ANDY
    Description:
    The document Microsoft Word - Nicole McLaughli2.doc owned by Pooch failed to print on printer HP Deskjet D4100 series. Data type: NT EMF 1.008. Size of the spool file in bytes: 65536. Number of bytes printed: 65536. Total number of pages in the document: 2. Number of pages printed: 0. Client machine: \\ANDY. Win32 error code returned by the print processor: 259 (0x103).

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Under Application.

    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 5/28/2009
    Time: 11:38:32 PM
    User: N/A
    Computer: ANDY
    Description:
    Faulting application pbcfxmod.exe, version 0.0.2.3, faulting module unknown, version 0.0.0.0, fault address 0x773f65f1.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 70 62 63 ure pbc
    0018: 66 78 6d 6f 64 2e 65 78 fxmod.ex
    0020: 65 20 30 2e 30 2e 32 2e e 0.0.2.
    0028: 33 20 69 6e 20 75 6e 6b 3 in unk
    0030: 6e 6f 77 6e 20 30 2e 30 nown 0.0
    0038: 2e 30 2e 30 20 61 74 20 .0.0 at
    0040: 6f 66 66 73 65 74 20 37 offset 7
    0048: 37 33 66 36 35 66 31 0d 73f65f1.
    0050: 0a .


    and..


    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 1014
    Date: 5/21/2009
    Time: 6:02:31 AM
    User: ANDY\Pooch
    Computer: ANDY
    Description:
    Windows Installer proxy information not correctly registered

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
  5. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +35

    Event Source: Application Error, Event ID: 1000, Date: 5/28/2009 Time: 11:38:32 PM
    Description: Faulting application pbcfxmod.exe

    Do you practice this: http://en.wikipedia.org/wiki/Fusker
    The program name is "PhotoXucket Home" or do you subscribe to PhotoBucket?

    Event Source: MsiInstaller, Event ID: 1014, Date: 5/21/2009 Time: 6:02:31 AM
    Description: Windows Installer proxy information not correctly registered


    Windows Installer can either be re=registered or reinstalled. Suggest the following:
    Method 2: Reinstall the Windows Installer
    To reinstall the Windows Installer, rename the damaged Windows Installer files, and then reinstall the Windows Installer. To do this, follow these steps:
    http://support.microsoft.com/default.aspx?scid=kb;en-us;315346

    Event Source: Print, Event ID: 6161, Date: 5/28/2009, Time: 5:45:12 PM
    Description: The document Microsoft Word - Nicole McLaughli2
    > etc.

    Problem with print server. Please see the following for regedit instructions:
    http://support.microsoft.com/default.aspx?scid=kb;en-us;832219
    OR
    2. Install a new version printer driver.

    You have copied the same 3 Errors twice. Please try the three fixes. If they don't work, switch over to the Virus and Malware Removal Forum. Follow the steps here: http://www.techspot.com/vb/topic58138.html

    Attach the three logs when finished. Please attempt to resolve the Errors first.
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