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Random Reboot Of Windows Xp Pro With Sp3

By yasirfaheem
Jul 20, 2008
  1. I want to know what this error means. I think it is bad hardware. It started on the 6/22/08

    6/22/08 - Error code 1000008e, parameter1 c000001d, parameter2 e85db7e6, parameter3 a8b1388c, parameter4 00000000.

    6/25/08 - Error code 1000008e, parameter1 c000001d, parameter2 e8ddd7e6, parameter3 ba07988c, parameter4 00000000.

    7/3/08 - Error code 1000008e, parameter1 c000001d, parameter2 e182f7e6, parameter3 9af1988c, parameter4 00000000.

    7/13/08 - Error code 1000008e, parameter1 c000001d, parameter2 e46ee7e6, parameter3 9e99d890, parameter4 00000000.

    7/14/08 9:37am - Error code 1000008e, parameter1 c000001d, parameter2 e84507e6, parameter3 9dd53890, parameter4 00000000.

    7/14/08 4:08pm - Error code 1000008e, parameter1 c000001d, parameter2 e92557e6, parameter3 9c269890, parameter4 00000000.

    7/20/08 12:35am - Error code 1000008e, parameter1 c000001d, parameter2 e549d7e6, parameter3 9b6a1890, parameter4 00000000.

    7/20/08 1:33am - Error code 1000008e, parameter1 c000001d, parameter2 e9c167e6, parameter3 9ce6c890, parameter4 00000000.
     
  2. raybay

    raybay TS Evangelist Posts: 10,716   +6

    Do you have an AMD chip, and are using Symantec software. There is a glitch involving that combination. You might want to go to the Microsoft site for additional info.

    But the error information shown looks like a bad memory module, video graphics driver, or hard drive.
    If you can get it to run, download the drive fitness test from the manufacturer's website and watch for the results of the S.M.A.R.T. test results which say "Healthy" You may also want to run the longer test.
    For the memory test, download and run MemTest86 for four hours or seven passes which ever takes longer.
    For the video card, shut down. Reboot to <SAFE MODE> by pressing <F8> repeatedly once per second until you get the low resoution screen. It it works fine in SAFE MODE, it may be a bad video card or a bad video driver, but more work must be done.
     
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